vidIQ app not working? crashes or has problems?

vidIQ Status

Last Updated on 2026-05-13 by vidIQ, Inc

I have a problem with vidIQ

Are you having issues? Select the issue you are having below and provide feedback to vidIQ.

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5 User reports:
App has problems

User reports 5

5 Problems reported in the last 24 hours

Most reported problems

Not working

57.1%

Something else

28.6%

Account

14.3%

Summary of vidIQ Problems 🔥

- Difficult cancellation procedure

- Refused to refund account

📋 2 Reported Issues:

Quétcsaa 2025-08-13

Looks like there has been an issue that is the message i get regularly from app

Jesse Yarborough 2023-03-14

not loading to assist me with YouTube and I have the Chrome Extension

Showing 1-2 of 2 reported issues:

Have a Problem with vidIQ for YouTube & Instagram? Report Issue

Common vidIQ Problems & Solutions. Troubleshooting Guide

Table of Contents:

vidIQ iPhone Issues and Solutions

vidIQ iOS app crashes, not working, errors
vidIQ iOS app network issues
vidIQ on iOS has black/white screen

vidIQ Android App Issues and Solutions

vidIQ has errors/crashing/not working
vidIQ server network connectivity issues
vidIQ has black screen

⚠️ Troubleshoot | Fix Now in One Click

vidIQ iPhone Issues and Solutions

How to fix vidIQ app crashes or not working on Iphone (iOS):

Close and restart the vidIQ app on iPhone
Update vidIQ app to the Latest Version for iOS
Uninstall and reinstall vidIQ iPhone app
Update your iPhone to the latest iOS version

Fix vidIQ on iPhone unable to connect to server/internet connection issues::

To resolve vidIQ network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

vidIQ Android App Issues and Solutions

Fix vidIQ not working on Android, crashes, errors or is unresponsive:

Force Stop the vidIQ App
1. On android, goto Settings » vidIQ » click [Force Stop]

Update vidIQ to the latest version on PlayStore

Clear vidIQ App Cache and Data:
1. On android, goto Settings » Apps » vidIQ » Storage » click [Clear Data] option. This clears both data and cache.
2. restart vidIQ.

Fix vidIQ unable to contact server/ vidIQ internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click vidIQ » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto vidIQ » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch vidIQ

Contact Support

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit vidIQ Website

Developer: vidIQ

‼️ Outages Happening Right Now

Mar 12, 2026, 02:40 AM
a Windows user from Blythe, United States reported problems with vidIQ : Not working
Nov 12, 2025, 03:39 PM
a Windows user from Cadiz, Spain reported problems with vidIQ : Not working
Oct 20, 2025, 09:24 AM
a Mac user from Marseille, France reported problems with vidIQ : Not working
Oct 20, 2025, 07:46 AM
a iOS user from Vestal, United States reported problems with vidIQ : Account
Aug 08, 2025, 01:48 PM
a Windows user from Santa Clara, United States reported problems with vidIQ : Not working
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