PastBook app not working? crashes or has problems?

PastBook Status

Last Updated on 2024-06-27 by PastBook BV

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Not working

60.0%

Screen

20.0%

Something else

20.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of PastBook Problems 😠👌🔥

- Sent book to wrong address

- Poor customer service

- Not user-friendly

- No way to add text to photos

- Time consuming to create book

1 Reported Issues: 😵🆘🛟🚨📢

Winston Gylles

2022-06-14

why can't i make a book from 2012-01-01 to Present. The app launches but then begins in 2016. There are photos I wish to include before 2016. I've tried using the Custom button, but get the same results.

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Have a Problem with PastBook: 1-Click Photo Book? Report Issue

Common PastBook Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PastBook app on iOS and Android devices. Solve all PastBook app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PastBook iPhone Issues and Solutions

PastBook iOS app crashes, not working, errors
PastBook iOS app network issues
PastBook on iOS has black/white screen

PastBook Android App Issues and Solutions

PastBook has errors/crashing/not working
PastBook server network connectivity issues
PastBook has black screen

PastBook iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PastBook app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PastBook app crashes or not working on Iphone (iOS):

Close and restart the PastBook app on iPhone
Update PastBook app to the Latest Version for iOS
Uninstall and reinstall PastBook iPhone app
Update your iPhone to the latest iOS version

Fix PastBook on iPhone unable to connect to server/internet connection issues::

To resolve PastBook network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PastBook black/white screen (blank screen) on iPhone:

Follow the PastBook iOS app troubleshooting guide Here →

PastBook Android App Issues and Solutions

Fix PastBook not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PastBook app issues:

Force Stop the PastBook App
1. On android, goto "Settings" » click PastBook app. » click "Force Stop".

Update PastBook to the latest version on PlayStore

Clear PastBook App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PastBook app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PastBook.

Fix PastBook unable to contact server/ PastBook internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PastBook » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PastBook » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PastBook on android.

Solve PastBook black/white screens issue on Android:

Follow the PastBook android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PastBook BV, developers of PastBook.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit PastBook Website

Privacy Policy: https://www.pastbook.com/app/privacy-policy-android/

Developer: PastBook

About this app

Cutting-edge technology helps turn your best memories into photo books. Now you can spend your time creating more memories instead of spending hours making a photobook. Just select a date range, location, or album, and we will help you relive your favorite moments. Our app automatically selects your best photos and designs the photo book for you in less than a minute! Save 30% on your photo books! No code is required. At this app, we believe memories are precious. More than 20000 TrustPilot reviews, with a 4. 7/5 score! Read more about our Satisfaction Guarantee here: app. Snap up this special offer today! So hard to believe, you have to try it! Your happiness is our priority! We have an excellent support team on standby to help you out. Contact help@this app. com, and we’ll be with you as soon as possible.