EcoFactor Thermostat app not working? crashes or has problems?

EcoFactor Thermostat Status


I have a problem with EcoFactor Thermostat

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Summary of EcoFactor Thermostat Problems 😠👌🔥

- App can be clumsy and has crashed a few times

- App could be more visually appealing

- Energy savings are not shown in-app

- App does not support fingerprint or face recognition login

- App can have connectivity issues

- Thermostats may malfunction and change target temperature by itself

- Gateway can lose connectivity and become obsolete

- No technical support available

  1 Reported Issues: 😵🆘🛟🚨📢

Sheldon Marquez
2023-08-22

Gateway stopped connecting, after several reset attempts it finally connected but the thermostat started resetting every few seconds, so I can’t get the AC to run long enough to make any difference.

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Common EcoFactor Thermostat Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at EcoFactor, Inc., developers of EcoFactor Thermostat.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit EcoFactor Website

Privacy Policy: https://my.ecofactor.com/consumer/privacy_en.html

Developer: EcoFactor


50% Contact Match

Developer: NV Energy, Inc.

E-Mail: [email protected]

Website: 🌍 Visit Thermostat Website

60% Contact Match

Developer: EcoFactor Network

E-Mail: [email protected]

Website: 🌍 Visit EcoFactor Network Website



About this app

The dotted circle icon appears when energy savings is activated. “Set Away” is ideal for traveling or being away from the home for a period of time that’s not part of your normal schedule.  EcoFactor makes small adjustments to your scheduled thermostat based on your heating and cooling patterns in your home and outside weather conditions.  EcoFactor provides you with total savings for the last 12 months.  Scheduling your thermostat can save you up to 15% of your heating and cooling bills.  Adapts to your changes to keep you comfortable and searches for ways to save more.  Each change you make, we learn to adapt to your comfort needs.  We remember your temperature preferences.  This helps save you more energy.  You can view detailed savings report on your computer browser or iPad and total savings on your smartphone app.