Contact EcoFactor Thermostat Support
Company Name: EcoFactor, Inc.
About: EcoFactor is a cloud-based home energy management platform providing energy-saving services to
utilities and home service providers
Headquarters: Redwood City, California, United States.
EcoFactor Thermostat Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with EcoFactor Thermostat. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact EcoFactor Thermostat. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of EcoFactor, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit EcoFactor Website
Privacy Policy: https://my.ecofactor.com/consumer/privacy_en.html
Developer: EcoFactor
50% Contact Match
Developer: NV Energy, Inc.
E-Mail: [email protected]
Website: 🌍 Visit Thermostat Website
60% Contact Match
Developer: EcoFactor Network
E-Mail: [email protected]
Website: 🌍 Visit EcoFactor Network Website
More Matches
Get Pricing Info for EcoFactorContact EcoFactor! Or Contact Support
Need help using EcoFactor? Try their Help Center now!
EcoFactor in the News!
Social Support and Contacts
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EcoFactor on LinkedIn!
Read 4 Customer Service Reviews 😭😔💔
Can somebody call me and help me with my thermostat. I am an NV Energy customer and something has gone wrong at NV energy this week no matter what I do the app won’t make contact with the thermostat. Somehow my schedule got set to 67 which is way too cold and I can’t change it and NV energy can’t change it. NV energy says they have elevated it to Eco factor, but I don’t know if anything is going on to fix it. Can you help?
changes the target temp settings
by Mr Tired Of Taget Temp Change
works well but it changes the target temp by itself. i set up a temp (cold or hot depending on the season) but will change my temp setting. i constantly watch my temp settings just be sure the target temp is still right. i am tired of constantly checking the target temp. it adds or subtract 2 to 3 degrees depending on usage (ac or heat). i wish nvenergy stop adjusting my settings. i don’t run my ac/heat as much, the only time i use it is to kill the heat during summertime and kill the coldness during winter. STOP adjusting the target temp!!!
Unreliable connectivity and no apparent customer support.
by ChasOp
The gateway seems to continually lose connectivity and finally comes back to work at odd times. Since this app has not been updated for two years it seems to be obsolete. I cannot get any technical agents to call me about it. Looks like another brand may be a better choice. I enjoyed using it when connectivity was reliable.
The app just doesn't work
by Dev19p
I recently got two simple thermostats. They are intuitive if you just want a digital interface. The app get frozen each time I launch it. Nothing shows up. Can be a great Product if made more user friendly.
Have a Problem with EcoFactor Thermostat? Report Issue
Why should I report an Issue with EcoFactor Thermostat?
- Pulling issues faced by users like you is a good way to draw attention of EcoFactor Thermostat to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a EcoFactor Thermostat customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EcoFactor Thermostat.
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