Mixtiles - Photo Tiles Reviews

by BrookeTis.

I was stoked to get my this app, but upon receiving them today, I’m not happy. I saw the video ad on Instagram where the guy said it was “physics” so I thought they had figured out some super cool way to hang them up without damaging your wall. That’s not the case at all because they’re literally just light weight plastic. I mean you could get the same stuff at the dollar tree and stick a piece of command tape on the back and claim you have this app because that’s pretty much all they are. Not to mention, about 6 of the 11 I got are bent, so I have some frames that are flush to the wall, and some that start out flush and then stick out as you near the bottom of the frame. I was going to say the only good thing about them is that the stickiness holds up, but I just hung them up about 10 minutes ago and literally as I’m typing this message 2 have already fallen off the wall. As if all of that wasn’t bad enough, the quality of my pictures are absolutely horrible!! All my pictures are super grainy looking, and I know it’s not my pictures because I have gotten some of the same exact pictures developed and they don’t look grainy like these do. I’m usually not the one to complain, but after being so excited to get these and spending a good chunk of money on them just for them to arrive like this, I knew I had to say something so others didn’t have to waste their time and money.

by Aldeeze

This is the second time I have ordered from this app. I loved the first three I got but they didn’t ship when I was told they would and they finally arrived over a week after what I was told. Recently did a second order and ordered 13 tiles! 6 of them are a Christmas gift and I ordered them because it said they would arrive by December 20th. It is now the 22nd and my items still have not shipped. I received an email after writing to them on Mixtiles and they sent me a tracking number. The tracking number says my items are still sitting at the facility waiting to be shipped. I am very very disappointed and I wrote them over a day ago to find out if there was a way to overnight them as I need them before Christmas. I have not heard back from them and am probably going to have to get a different gift. I get things happen but the fact that you cannot call and talk to someone really disappoints because if I could I probably would know what is going on by now. Also because they didn’t ship on time I was issued a credit of 30% of the purchase which I am grateful for, however like I said my items still have not shipped and was told they would arrive by the 22nd (today). Here’s to hoping someone gets back to me and let’s me know what is going on.

by Boolooyou

Order process was great, product quality as far as the photo itself is great. The theory that they stick to the wall and can moved anywhere is not great. We had a single tile fall off the wall within 24hrs and several more over the course of 72. Even after purchasing pretty heavy duty double sided tape from the hardware store to reinforce them they won’t stay on the wall. Part of the problem could be our wall. We don’t think it’s perfectly flat, but due to the expense (I purchased 10 tiles costing well over $100) and they way they are constructed doesn’t allow for any options to try and hang them other than tape, I’m very disappointed. Ive had them for a month now and after falling off the wall so many times they are starting to bend at the corners. My friends all brainstormed last night and my husband is going back to the hardware store today with an idea to keep them on the wall. I would also advise that once you have them up, don’t move them. Like any tape, the more you mess with it the stickiness is lost. I’ll definitely have more than the initial investment wrapped up in these 10. I was hoping they’d work great and I could order a lot more.

by Sweetmisfits

Received tiles the day they they were expected to come in; however, I found it odd that there was no postage on the box - it was just a blank box. It also felt so light and realized the tiles were literally styrofoam boards so right off the bat you know the quality isn't great. I expected it to be wood-like material all around but the sides are black styrofoam which they did not specify when ordering, maybe offer different options of material at a high price. Picture quality is good. Picture was cut differently than what I edited on Mixtiles as some parts of the picture I did not want cut off was cut off. I also can tell some mistakes were made when cutting the pictures as an edge was not straight (cut crooked) on one of my tiles. Some of my tiles don't stick after a while. I was under the impression they were gonna be Velcro but it's just sticky tack. They should also warn that these do not stick well on perforated walls. App is easy and smooth to use. Maybe add an "editing" section in the future. One downside to this business is that most people will only purchase once then delete Mixtiles (as I did). A creation of something to keep users loyal through time will help this business stay successful. If not, there will be no steady flow of customers eventually. Overall, these tiles is something you can make at home yourself if you do have the time. Overpriced for the quality - you'll need to buy more than 3 to make your money worth it.

by Jillisa C

I ordered 20 for my living room and they do NOT stick or re-stick. They fall down at random times throughout the day & night. Some of my photos got damaged when they hit the floor. I ended up buying a bunch of Velcro command strips to get them to finally stick to the wall. The quality color of the photo is nice but I wouldn’t rebuy these nor do I recommend them. You could simply buy photo frames at the dollar tree and print out your own photos from CVS. It would save you so much money. I spent close to $300 ordering from these people when I could’ve spent about 50$-60$ doing this all myself. When I emailed them to inform them of my experience i expected them to atleast reimburse me SOME money since their product doesn’t match their description but instead they offered to resend me three photos. I didn’t bother because chances are I’d have to use command strips for those ones too.

I gave them 3 stars only because the color of the photos look good and the frames are light, but the whole stick & re-stick message is not true.

by Manal Morsy

The customer service team are very good at responding to ones questions and emails - the produced final product is good quality for the price paid - a couple of limitations - sizes are 8x8 for frameless (edge) and some of picture I sent was still cut off and even slightly more cut off if one choses framing styles like bold or clean - the other two framing styles classic or ever result in an even smaller size for the print (6x6). The pictures are cut off at the edges rather that resized to fit the 8x8 for example so even though I fit it as I liked it to be - I lost some of the edges of my pictures ( I only ordered edge style where the whole production is the picture - no frames - mainly so I dont loose anything of the picture) and when selecting the pictures I like on Mixtiles there is no option to size down ones picture to fit the frame - only enlarge if one wants to focus on part of the picture and cut off some.
Also Mixtiles is not a long term account app - so every time I need to order I have to enter my information from scratch and I can not view or check status of a current or view past orders on Mixtiles which is very limiting.
I did order again however because I did like the final product - its very light because its produced on styrofoam and it sticks directly to the wall because of 4 stickies on the back - dont know how long that stickiness will last - but it is convenient especially as I moved them around until I decided on final arrangment.

by Kfree377

I was very excited to get a photo collage hung up. The photos came and are very beautiful, but the adhesive tape because it is not that sticky and as a result I had more than half of my tiles fall off the wall. I took every precaution in the directions - wipe wall with clean, dry cloth, only remove adhesive backing when ready to hang, press square firmly and evenly to wall, etc. Still, the tiles fell.

I reached out to customer service, and they were quick to respond and were very friendly and helpful. I was hoping they might be able to send extra sticky tape so I could add another row and hope that would help, but unfortunately that wasn’t an option. However, they offered to send new squares to replace any that weren’t sticking free of charge. I persevered with the tiles I already had and was able to finally get all of them to stick but one. this app is sending me a replacement tile for the one I couldn’t get to work and they let me know that the tiles are 100% recyclable, which is great.

I am still a bit nervous that if anyone should bump into any of the tiles I’ve hung that they will quickly pop off the wall, but overall when you combine the product with the excellent customer service I think this product is worth the money.

by Don't Mess With Jack

Mine turned out better than I imagined. I ordered the frameless because I like the look and wanted the whole picture to show. The picture quality is excellent, sharp and clear. They are very lightweight and easy to move around. I was a bit surprised how light they were and it’s because the backing is similar to a high quality thick foam core board. Once they are up they don’t seem like cheap foam core to me. All I see are beautifully printed pictures. I’ve read reviews where people assumed they were mounted on wood. That would be nice but way too heavy for the adhesive backing and much more expensive. Some have complained about some of the picture being cropped out. I found Mixtiles very clear that you have to crop your photo to your liking. It’s not hard at all. This is to be expected when printing on a square 8” format. They were very prompt in emailing me when my order would be shipped, and after it shipped. I would order again!

by Critter2612

I ordered my first set of this app about 2 years ago, 78 tiles later I am about to complete a fun project I’ve been doing in my home. In the several orders, I’ve never had a bad tile. Several reviews talk about issues with quality and with the tiles sticking.... 78/78 have looked perfect and are all stuck just fine! I have even moved several of the original ones as I changed the layout of my project, with no wall damage and no issues re-sticking. If you read the FAQ and understand your picture resolution, and make sure that you position how you want your final image to be, you should be happy with the result!

Mixtiles makes it super easy to order, I keep an album on my phone called “tiles” so I know which of the thousands of pictures I take are the ones I want to make into tiles, and right when you click “create a set” all of your albums are easy to access, no digging around for hours.

by Pope671

Recently discovered this company and decided to give it a try. Their app was very easy to navigate through and user friendly. I kind of had an idea of what pictures I wanted to use on my phone so it was really quick. From start to finish maybe took me 5 min tops. No extra screens trying to draw you in to another package deal. It was really refreshing. Customer service was great too. Received updates on my order and follow up emails to make sure we were happy. All in all the experience was refreshingly “too easy”. The product itself is great. Printed picture quality was great and the uniformed size makes it so much easier to put on the wall and decorate in a variety of ways. My wife wanted the gallery style look on the wall so it really blended with our other pieces. Best of all I didn’t even have to put holes in my dry wall. Super light weight material. Can’t say it enough...too easy.

by Dana0705

I’ve ordered a total of four tiles and love how they’ve come out! You can’t beat the price of $8 for a good sized framed photo. Sure, they’re not actually printed on photo paper and the frames are simple but the quality is still great. I have them hanging in my office at work and many of my coworkers have commented about how cute/cool they are! They’re lightweight and easy to put on the wall. I was skeptical about how well they would stick but have even moved and adjusted them with no problems! The frames ones look the best. I did order and “Edge” tile thinking that the photo wrapped around the edges. It does not so you just have styrofoam edges. But each time I have ordered a tile one of the customer service crew has emailed me to see how I like them. I simply told them that tile wasn’t what I was expecting and they immediately refunded me so I could order a new one! Shipping is also fast, I’ve received all my orders in less than a week!

by Sar San

Coming from someone who always has the best intentions to print photos but never does - Mixtiles is the bomb !!! 💣💣💣 Discovered this app via ads on Instagram.

SUPER EASY & NO HASSLE! Literally choose your favorite photos, crop them, and order. Mixtiles even warns you if a photo’s resolution is poor and will therefore print blurry. So no worries about your order coming in and being disappointed with the quality. AND you can hang them immediately - so forget about spending a small fortune on command strips (that we all know damage our walls anyway).

Special shout out to Mallory and the entire team who personally reached out after my order arrived to make sure I loved my tiles. They even offered to replace a few tiles that I admittedly messed up on my own and threw in an extra one for me (wine + editing = not recommended 😂). When I placed my new edited order, the team issued the refund within minutes.

Hands down BEST customer service (and quickest responses ever). My order also arrived sooner than expected which was an awesome surprise.

Photo size is PERFECT and adds your own unique style to any room. I absolutely love this company’s product as well as their team. They truly care about their customers and go the extra mile to make sure they are happy with their orders. CHECK THEM OUT - I am hooked !!! Decorating with photos has seriously never been so easy and so much fun. 🙌🏻🙌🏻🙌🏻🎉🎉🎉

by Sjd2194

I placed my first order for this app and received my order in 5 days. There were a few changes I had to make to my order and the customer service was outstanding - I mean, seriously, the best I’ve ever experienced. Kaitlin was incredibly quick to respond to my emails while being very friendly and comprehensive in answering any questions I had.

As for the this app themselves, I bought them as a gift, but checked them out and they look great. I was surprised by how light weight they are but think this makes them more practical as you can easily hang & move them as needed. $49 for 3 is a bit pricey, but the deal of buying additional tiles beyond 3 at $9 a piece is great. I will definitely take advantage of that deal in the future to get the most “bang for my buck.”

The customer service has genuinely made me feel confident that I will buy again in the future. Happy to support this company! 😁

by WWOW@5401

I absolutely love these!! I use them at home and at work. It’s great because I’m a single mom and I don’t do nails and hammers. These tiles gave me a way to still get pictures when I wanted them. I use them at my job to celebrate when our patients meet their goals with physical therapy. I have a wall that has 60 some tiles on it. It has brought so much joy to not only the staff but it gives the new patients hope that they will get better. I started using it to build and cultivate the culture at my building so I have fun photos of the employees printed and we have begun to put them all through the break room. As a health care professional our days go fast and the constant motion never stops, this is a great way to capture a moment that we may have forgotten were there not a picture of it! Mixtiles is REALLY easy to use!! Takes the photos directly from your phone. I can’t say enough about how much joy these tiles have brought me!! Do it, you won’t regret it!

by Seaside Yogi

This picture printing app is an ingenious idea! I recently ordered only 2 tiles, to test it out, and now I’m regretting I didn’t order more the first time around. I found Mixtiles so easy to use, even for those who aren’t tech savvy such as myself. You can crop the picture exactly how you want it to be printed. The frames itself are a bit cheap but what do expect for $10. The picture quality and color was the best part of the buy. I got my two frames up on the wall in less than a minute, leveled and all. I received my order before my expected date. Only bummer is that Apple Pay through Mixtiles doesn’t work because of the mail carrier that they use but adding my card was fairly simple. I’m hoping soon Mixtiles will let you create an account so it saves all your data entry & not having to input it every order and you can see what pictures you’ve already printed.

Definitely ordering more prints! As I said, it’s easy, cute & affordable.

by Lindy Alberts

I was surprise from all the negative reviews, I was a little bit scared ordering so I only got a few about 12. I wish I had just ordered all the ones I wanted. It’s OK I can still do that. I am so happy with the quality. They’re going to look great on my walls. Don’t listen to other reviews. I’m so glad I didn’t. I posted on Facebook and I have friends that have ordered them now too and love them. Just order one and you will see what I’m talking about, I guarantee you’ll want more. Highly recommended! Their customer service is fabulous the follow up was amazing. The next day after I got my pictures I was notified that they should have arrived and they told me that if there is anything I was not happy with or needed help with they will be happy to do that for me immediately. I informed them I was totally happy. Can’t go wrong with this one this is definitely a fantastic idea. Love my walls!!! Wish I could post a picture to show you!! Happy girl doing a happy dance!!! Thank you for the amazing memories on my walls!!!

by LiveLoveFashion416

Placing your order is as easy and simple as it can get. The quality of the pictures on the tiles are clear and beautiful! The tiles are light weight, almost like a foam texture but much sturdier and won’t leave damage to your wall surface. That being said about these amazing tiles, let me talk about their excellent customer service.

I received an email from a rep asking me for my feedback on the tiles. Just so happens, I was getting ready to contact them because it had been past the 5-6 days of expected delivery. Their way of contact is much like texting but through Mixtiles . It’s a really cool method! Their reps were so quick to help me try and locate my package and even offered to resend my tiles if I couldn’t locate them! Luckily, it didn’t have to come to that. Turns out my package had slipped between my porch and planter area. I was relieved to locate and immediately let the reps who were assisting me know they were found. Nothing like great quality and excellent customer service. I’ll be ordering more in the near future :)

by **BAM**

I have seen this tiles being advertised everywhere and I wanted to see what they were all about. I ordered my first tiles a month ago and I was sooo pleased with how they came out, that I ordered another tiles. They are easy to order. They ship to you fast and they get put onto the wall like it was nothing. If you don’t like it where you placed it, then take it off and put it somewhere else without hurting the walls or tiles.
The biggest issue is which pattern or style you are going to place them onto the wall. That is the hardest part in my book.
I did have some issues with shipping which was all MY fault but they still reordered my tiles for me and shipped them to the right address. This last order, I forgot to re-crop a picture and when I told them, they automatically gave me a free tile so it could be fixed.
Their customer service is great and replies back to you fast. They definitely have great people working there.
I cannot wait until they can make biggest tiles because when they do, I will be one of their first customers!

by Tlaxcala-one

After reading the reviews for this app, I decided to try them. Of course once I began placing an order, I just kept adding and adding pictures. Finally when the order reached 15 pictures, I regained my self control and placed my order.

After waiting with baited breath, the box of this app arrived. I should note that we had already been contacted by Mixtilecustomer service to a) let us know they had received the order, and b) it was being processed and when we could expect the shipment to arrive. Again before it arrived, customer service let us know that they were there should we have any questions when the order arrived.

I opened the box and began unwrapping the pictures with my wife watching. She had no idea what I had ordered and if they weren’t stunning I’d have been in hot water! Fortunately the picture tiles were absolutely beautiful. We have already placed many of them on the walls of our home. The others are for dear friends who lost their home in the Santa Rosa fire of October 8th. We know they will be happy to have these.

by Narutokungkung

I came across Mixtiles and fell in love with how convenient and simple it is. What an easy app to use and navigate through. Only a few steps and Ta-Da.. get your costumed this app sent straight to your mailbox. and wow, I only had to wait 7 days for almost 2 dozen tiles. I ordered 22 this app, and it was worth the money I paid for. Prior to my purchase, I read some other reviews expressing that the price is kind of high for the first 3 tiles. I agree with them, and that is why I ordered more than 3 tiles. I would recommend buyers to do the same if you are worried about the cost. Mathematically speaking, it is worth it when you order a lot.

The pictures came with awesome quality. The two sided tape were nicely taped onto the back of the tiles. I sticked it to my walls and moved it around all over the place and it still sticks to the wall fine. If you press it lightly onto the wall sometime it might fall, so be aware of that.

Also, it was a great experience I had with customer service. I was prompted and informed about the progress of my order, and I am satisfied with our conversations. It is a great feeling when you know the seller cares about the quality of their product and the customer service aspect.