Alza Reviews

Easy to buy. Hard to return. They stifle all reviews on web site and not on google reviews. If you may need to return abs item better to go to local retailer.

I do not like the fact this app is forcing me to upgrade Alza . Right now is not a good moment, it could wait for few days. Hey, this app you need to version your backend APIs.

Some recent improvements to the returns department helpful and
this ordering application works somewhat well however...

this app the company provides no competent human service for faulty products, refunds, or returns.

The problem then becomes solely the customers responsibility.

They do not use or respond to telephones, nor have any inter-office communications. It then becomes a "Kafka-esque" rabbit hole of burecratic denial and web based complaint forms.

No formal EU level customer support training for staff yet.

While the purchasing process has been simplified, customer support is then passed along to the manufacturer, and this retailer will not be concerned with solving or processing your concerns.

A narrow profit margin requires a narrow business plan to encourage return customers.

Will not be returning to use this application or support this company.

Keep trying this app. Improvements do not qualify success.

Customer satisfaction should be your ONLY objective.

Thank You.

A miracle of engineering. I believe its developers are the praying type

Error sometime

Aplikace je fajn, clovek rychle najde co potrebuje - chce-li to ale koupit, napojeni na bankovni sluzby je pomalejsi, pada a meli by na tom jeste zapracovat..

Je videt snaha, aplikace se postupne vylepsuje... Ale nektere veci stale funguji na webu vyrazne lepe. V posledni verzi treba nejde vybrat doprava this app express...

Jako servis výborný ale chtělo bychom levnější zboží

Ale dobrá ;-)

opravdu mohu doporučit.

I am enjoying this app very much. If it would be possible to message me in English rather than Czech, I would appreciate it. I am an American living as a full-time resident in the Czech Republic. Thank you.
Henry Williams

Always quality always on time

Pravé jsem babičce oobrdnal ze spojených státu. this app mi dokonce dokáže zatextovat na můj mobil. Babička samozřejmě žije v ČR. Díky! Bude se hodit i v okolo Vánoc! 👍🏼

Páči sa mi to !

My only complaint is Alza makes it too easy to part ways with my money.

Co řict? Proste Super :)

Great

The title says it all!

this app.cz is the best e-shop in Czech republic and I am happy to see they are following trends and constantly bring innovation into CEE world.