Contact Alza Support
Company Name: Alza.cz a.s.
About: The end of the desperate searches on the Internet. You can get almost anything
on Alza.
Alza Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Alza.cz a.s.
Verified email ✔✔
E-Mail: web@alza.cz
Website: 🌍 Visit Alza Website
Privacy Policy: https://www.alzashop.com/privacy-policy
Developer: Alza.cz a.s.
3 Most reported problems 😔💔
Poor customer service / return policy
by Melka Apple ID
Easy to buy. Hard to return. They stifle all reviews on web site and not on google reviews. If you may need to return abs item better to go to local retailer.
Forced upgrade
by Cestavede
I do not like the fact Alza is forcing me to upgrade the App. Right now is not a good moment, it could wait for few days. Hey, Alza you need to version your backend APIs.
Getting better but...
by Aliota29
Some recent improvements to the returns department helpful and
this ordering application works somewhat well however...
Alza the company provides no competent human service for faulty products, refunds, or returns.
The problem then becomes solely the customers responsibility.
They do not use or respond to telephones, nor have any inter-office communications. It then becomes a "Kafka-esque" rabbit hole of burecratic denial and web based complaint forms.
No formal EU level customer support training for staff yet.
While the purchasing process has been simplified, customer support is then passed along to the manufacturer, and this retailer will not be concerned with solving or processing your concerns.
A narrow profit margin requires a narrow business plan to encourage return customers.
Will not be returning to use this application or support this company.
Keep trying Alza. Improvements do not qualify success.
Customer satisfaction should be your ONLY objective.
Thank You.
Have a Problem with Alza? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Alza to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Alza customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Alza.
