Are you having issues? Select the issue you are having below and provide feedback to Kardia.
- Must pay extra for the “premium” subscription to record an EKG
- Customer service was not satisfactory
- Must pay a subscription to unlock a new hardware feature that does not require any ongoing cost to the company
- Must pay additional cost to unlock a new hardware feature
Either says pending or the app keeps spinning around and not installing
I cannot pull up my history! I had several days worth, go to the Dr. tomorrow and have nothing to show him! How do I fix this?
app will not download from play store to samsung phone ..... just advised it is pending
Works fine but does not say the reading is good or bad.
The only way I can record a 2nd EKG is to power off the I-phone and restart. What do i do to return to the home screen or better yet 'record your ekg' screen? thx
App crashes every time I try to open it. Are you looking into this as need to check heart rate quite often?
Kardia icon flashes when pressed but does not load the software. It's been working fine for years. I monitor my heart daily for my doctor so it's important to me. Mike
Like many others, following IOS update and latest Kardia App update It fails to open
App not opening after last update on Apple iPhone. It just flashes then closes. I have see others with the same problem. Is there a fix coming soon?
App opens momentarily (flashes on screen) then disappears (crashes). Have been using for years wit no problems. Started yesterday, May 25, 2022.
Same problem as many people here: updated the app yesterday to version 5.24.0 but when I tap on the icon it flashes momentarily and then stops without launching the app.
Kardia icon flashes when pressed but does not load the software.
App isn’t opening even with hard phone reset on iPhone 13. App opens for a second and then crashes.
Reading identified as NSR, I having retired as a Specialist Paramedic, noticed there were PVC’s in the trace. I sent for clinician validation, returned as NSR with greater than 3 ectopics! I consider that should a lay person have taken the Kardiamobile 6L NSR as correct, then the potential for danger could exist. Have emailed Kardia support, no reply as of yet.
Same problem as several others here: tap on the app and it pops up and then immediately closes. First time today, May 24 2022.
APP will not work after update
I have replaced the battery and my kardia app simply flashes on and then off. Why?
iphone 13 and Kardia--message that it will not connect to microphone. HELP!!
have an issue when I want to test it tells me to need a mic to work, I do not remember if I am allowed to use on set up! Need to know how to reboot to allow this to work using I phone 12
It keeps telling me that it cannot connect to my microphone because I have an app open that plays or listens to audio. I do not! What can be done about this?
My kardia keeps crashing the app not working only had it for 3 months
My Kardia app keeps crashing, I've , reinstalled and installed, nothing works, I've only had the device for 4 months, my phone is a galaxy s20 fe, so I know it's not an old phone!
Umidigi Bison will not connect to my KardiaMobile. Works fine on my Samsung tablet.
Trying to create an account after downloading app. It says my email is not valid. Please help or it gets returned to seller. Thanks.
Complete guide to troubleshoot Kardia app on iOS and Android devices. Solve all Kardia app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AliveCor, Inc., developers of Kardia.
The this app app is designed to make managing heart care from home easier than ever, giving you the ability to seamlessly record EKGs, share heart data with your doctor remotely, keep track of your health history, and more. For additional analysis, you can choose to send the recording to your physician or to one of our partners for a Clinician Review by a cardiologist (US, Australia only) or cardiac care physiologist (UK, Ireland only). Track your heart health data from home with the medical accuracy your doctor can trust. this app works with the FDA-cleared KardiaMobile, KardiaMobile 6L, or KardiaBand personal EKG devices, which can detect the most common arrhythmias in just 30 seconds. Get your this app device now at alivecor. com. this app integrates with Apple Health to create a combined view of your health metrics. NOTE: Kardia requires KardiaMobile, KardiaMobile 6L, or KardiaBand hardware to record an EKG. Get an immediate result from this app's Instant Analysis of normal, possible atrial fibrillation, bradycardia, or tachycardia. Capture a medical-grade EKG with your this app device anytime, anywhere—no patches, wires, or gels required. The this app system is recommended by leading cardiologists and used by people around the world for accurate EKG recordings.