WikEM Status

Last Updated on 2023-04-01 by OpenEM Foundation

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Common WikEM Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot WikEM app on iOS and Android devices. Solve all WikEM app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

WikEM iPhone Issues and Solutions

WikEM iOS app crashes, not working, errors
WikEM iOS app network issues
WikEM on iOS has black/white screen

WikEM Android App Issues and Solutions

WikEM has errors/crashing/not working
WikEM server network connectivity issues
WikEM has black screen

WikEM iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever WikEM app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix WikEM app crashes or not working on Iphone (iOS):

Close and restart the WikEM app on iPhone
Update WikEM app to the Latest Version for iOS
Uninstall and reinstall WikEM iPhone app
Update your iPhone to the latest iOS version

Fix WikEM on iPhone unable to connect to server/internet connection issues::

To resolve WikEM network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix WikEM black/white screen (blank screen) on iPhone:

Follow the WikEM iOS app troubleshooting guide Here →

WikEM Android App Issues and Solutions

Fix WikEM not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent WikEM app issues:

Force Stop the WikEM App
1. On android, goto "Settings" » click WikEM app. » click "Force Stop".

Update WikEM to the latest version on PlayStore

Clear WikEM App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "WikEM app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch WikEM.

Fix WikEM unable to contact server/ WikEM internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click WikEM » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got WikEM » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch WikEM on android.

Solve WikEM black/white screens issue on Android:

Follow the WikEM android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at OpenEM Foundation, developers of WikEM.

About this app

The content is available offline with this mobile application. this app is intended for clinicians only and not directly for patients. this app terms of use: this app. this app is an online wiki and database of emergency medicine knowledge to assist physicians with their daily practice. The content is continuously updated from this app. org allowing for rapid reference of key information.