Medisafe Medication Management app not working? crashes or has problems?

Medisafe Medication Management Status


I have a problem with Medisafe Medication Management

Are you having issues? Select the issue you are having below and provide feedback to Medisafe Medication Management.



⚠️ Most reported problems ⚠️
Something else
33.3%

Crashes
25.6%

Not working
20.5%

Screen
12.8%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Medisafe Medication Management Problems 🔥

- Interface is confusing and convoluted

- Heart info team didn't talk to other teams

- Not easy or intuitive to navigate

- Process for adding a medication could be simplified

📋 13 Reported Issues:

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Jay A Clark 2025-02-07

App has started 'freezing' in cycling after clicking "take all", and won't reset reopening the app

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Billy Weatherford 2025-02-02

Ap not responding

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Gillian Barnham 2023-08-06

The lovely sound alert has stopped working! It sends me a message to remind me but I love the sound. Can you help me restore it please? Thsnkd

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Debra Harnois 2023-06-30

I have used Medisafe for years but as of yesterday it stopped working. It shows Guest as the user not my name and I can't login because it says there is no such account. Please help me asap. I need this app. Thank you, Debra

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Gene 2023-05-31

Screen on my iPhoneSE in black when I launch your app. It was working fine up until yesterday.

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Joan Muso 2023-03-18

Keeps freezing , can’t add meds

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Autumn 2023-03-14

Using the app on iPhone 14pro iOS16.3.1 Starting yesterday the app would open but was then frozen. Today I decided to delete and reinstall, now unable to log in due to “a problem connecting the server” Everything else on my phone is working fine.

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Otto Liebat 2022-11-23

App hangs after I enter taking a med. It shows the rotating wait icon. My work around is to close the app and reopen. This happens continuously. App started doing this a couple of months ago. I’m running IOS 16.1 on a iPhone 12 Pro Max

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Ann Gillerlane 2022-09-12

App not working. Getting stuck on new a new MS feature that isn’t downloading. Med reminders are working but I cannot register that I took or skipped them. App is frozen.

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Kate 2022-08-03

App constantly crashing for several weeks.

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Paul Palumbo Jr 2022-07-05

I’m trying to login, and I’m getting an error “ There was a problem connecting to the server, Please try again later.” This is been happening for over 48 hours. I tried reinstalling to no avail

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John Curry 2022-06-05

HI, As of this coming Wednesday, my medifriend, Gretta Curry, is getting the message "not meds on his day!) plus picture of calendar with hot air balloon. This continues on indefinitely. My app still shows all the meds. I have tried updating my medifriend and having my medifriend turn on/off her phone, None of this has worked. Can you help?

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Kim Gregoire 2022-03-23

When I go to open the app it just says it’s constantly updating… It is it like that for maybe half an hour and then sometimes it will open… If I close the app and re-open it it does it all over again.

Showing 1-13 of 13 reported issues:

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