Are you having issues? Select the issue you are having below and provide feedback to Medisafe Medication Management.
- Interface is confusing and convoluted
- Heart info team didn't talk to other teams
- Not easy or intuitive to navigate
- Process for adding a medication could be simplified
The lovely sound alert has stopped working! It sends me a message to remind me but I love the sound. Can you help me restore it please? Thsnkd
I have used Medisafe for years but as of yesterday it stopped working. It shows Guest as the user not my name and I can't login because it says there is no such account. Please help me asap. I need this app. Thank you, Debra
Screen on my iPhoneSE in black when I launch your app. It was working fine up until yesterday.
Keeps freezing , can’t add meds
Using the app on iPhone 14pro iOS16.3.1 Starting yesterday the app would open but was then frozen. Today I decided to delete and reinstall, now unable to log in due to “a problem connecting the server” Everything else on my phone is working fine.
App hangs after I enter taking a med. It shows the rotating wait icon. My work around is to close the app and reopen. This happens continuously. App started doing this a couple of months ago. I’m running IOS 16.1 on a iPhone 12 Pro Max
App not working. Getting stuck on new a new MS feature that isn’t downloading. Med reminders are working but I cannot register that I took or skipped them. App is frozen.
App constantly crashing for several weeks.
I’m trying to login, and I’m getting an error “ There was a problem connecting to the server, Please try again later.” This is been happening for over 48 hours. I tried reinstalling to no avail
HI, As of this coming Wednesday, my medifriend, Gretta Curry, is getting the message "not meds on his day!) plus picture of calendar with hot air balloon. This continues on indefinitely. My app still shows all the meds. I have tried updating my medifriend and having my medifriend turn on/off her phone, None of this has worked. Can you help?
When I go to open the app it just says it’s constantly updating… It is it like that for maybe half an hour and then sometimes it will open… If I close the app and re-open it it does it all over again.
Complete guide to troubleshoot Medisafe Medication Management app on iOS and Android devices. Solve all Medisafe Medication Management app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MediSafe Inc., developers of Medisafe Medication Management.
Contact e-Mail: [email protected]
Medisafe Premium upgrades your experience and gives you unlimited Medfriend supporters, unlimited family and friend profiles, access to 20+ health measurements, choice of a dozen Medtone reminder voices, ability to pick color themes and pillbox shapes, and no banner ads for $4. 99 a month or $39. 99 a year through an auto-renewing subscription. Never forget to take your meds and pills again with the MUST HAVE pill reminder ranked #1 by pharmacists and physicians in independent tests. Now in the U. S. : See crucial drug-to-drug interaction warnings about how your meds might conflict, as well as easily import your meds and prescriptions using Health Records on iPhone from more than 100 hospitals and health systems in the US. MEDTONES: Various Medtones to make Medisafe playful and a great addition to your day: have Darth Vader, Dr Evil, Austin Powers, Elsa or your Nagging Mom remind you about your meds. HEALTH APP INTEGRATION: Keeps track of your measurements and syncs them to HealthKit app: blood glucose, blood pressure, weight, pulse, temperature and in the US, medications from health records where available. Pharmacists rank Medisafe #1 out of 461 apps they've tested, and MyVCM recognizes Medisafe for HIPAA privacy "best practices in managing security and compliance". Medisafe does not provide medical advice, diagnosis or treatment. With Medisafe you won't put yourself or your loved ones at risk by missing a dosage -- or taking a double dose because nobody tracked. FAMILY INTERACTION: Synchronizes the family's medicine pillboxes to one place, in real time. CLEAN & SIMPLE: Visual and easy medical manager to handle drug reminders. Your subscription will automatically renew at your monthly or annual rate unless cancelled at least 24 hours before the end of the current period. You can manage your subscriptions and auto-renewal settings in the Account Settings after purchase. REMINDERS: Reminds you to take medication doses on time every time, even if your device is asleep. Medisafe is free to download and use. Medisafe has timezone support too! REFILL REMINDER: Rx refill reminds you when you need to restock your prescriptions. No need to worry while traveling, your reminders are always on time.