BCBSTX Status

Last Updated on 2026-03-02 by Blue Cross and Blue Shield of Texas

I have a problem with BCBSTX

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User reports:
No current problems

- Location finder puts user 2 counties away from actual location.

- Search function is clunky.

- "Call now" button does nothing.

- Directions button wipes search results away.

- No ID card with update.

- Claims to support Apple Wallet but doesn't.

- Most pages have nothing populating.

- No phone links to call for preauthorizations.

Jered Rochester 2022-09-09

BCBSTX app not working for at least 2 days now (s22 Ultra here & yes, it has latest updates).

Showing 1-1 of 1 reported issues:

Common BCBSTX Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve BCBSTX network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the BCBSTX App
1. On android, goto Settings » BCBSTX » click [Force Stop]

Clear BCBSTX App Cache and Data:
1. On android, goto Settings » Apps » BCBSTX » Storage » click [Clear Data] option. This clears both data and cache.
2. restart BCBSTX.

On android, goto Settings » Apps or Manage Apps tab.
Click BCBSTX » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto BCBSTX » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch BCBSTX