Duolingo app not working? crashes or has problems?

Duolingo Status


I have a problem with Duolingo

Are you having issues? Select the issue you are having below and provide feedback to Duolingo.



⚠️ Most reported problems ⚠️
Not working
37.9%

Something else
20.1%

Crashes
16.0%

Login
13.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Duolingo Problems 🔥

- Repetitive

- Takes time to learn new words

- Heart system can be frustrating for beginners

📋 124 Reported Issues:

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Login Issue With Nihongo Desu App 2024-12-27

Nihongo Desu login issue

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Jim Stroud 2024-08-27

Duolingo stops working when I do one exercise. I have rebooted my iPad and updated the app but it makes no difference. I jumped ahead in the lessons and the test to see if I could do that also froze after a couple of exercises.

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J And N 2024-02-27

1. Can't get more gems for at least the past week 2. App crashes repeatedly the last 30 minutes

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Armstrong 2023-11-03

It takes about 2 to 3 minutes to load any lesson and sometimes won’t load at all. This has been going on for many months and is slowing down my learning process. I deleted five of my language courses to reduce the Duolingo app size but it still didn’t work. I reduced the apps on my iPad and cleared... Show more

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Sharon Symanovich 2023-10-04

Duolingo has been freezing multiple times during lessons for the past week. It’s the first time that this has occurred. I’ve tried restarting my IPad but it doesn’t fix the problem.

M
Mississippi Agis-Duncan 2023-08-30

I'm reading "Quieres escribir un best seller" on Duolingo. But it freezes in the middle and won't let me read the end.

M
Marion Fitzhugh 2023-08-21

I have just paid for a yearly subscription but in my Latin lessons it has been stuck on Level 4 for weeks. I keep doing the exercises, including the Legendary ones but it never moves on. How can I move it on?

M
Marian O'Regan 2023-07-28

The screen keeps freezing between and also now during the beginning of lessons and/or crashing. So I've had to keep reloading, which wasted more than half my learning time. Yesterday I uninstalled and later reinstalled the App on my Android Tablet, but it froze multiple times during the sign-in pro... Show more

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Ronald Haring 2023-07-25

The app won't start anymore happened last week as well, then I paused it and started it again then it did work

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Kelly 2023-06-18

My widget is blank

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Marie Baskeyfield 2023-06-13

Always sticking when a picture of a king appears. I key in my answer (in portuguese) - no response - "check" bar never turns green. Very annoying

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Eli 2023-06-04

The blue follow button is completely disappeared! It means I can't follow or follow back new friends which is not fine. I verified my email, I'm so active and I'm not in the classrooms I also clear its data and reinstall it, my followers and followings both counts less than 1000. I know when you fol... Show more

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Marsha 2023-05-19

On some of the lessons where I have to type in the answer, the last question disappears and I have to quit the lesson.

R
Russell McGivern 2023-05-18

In lesson 3 spanish lesson traveler keeps freezing and can't type anything. And so I can't continue my lessons. I have cleaned cache, restarted and uninstalled and re installed app.

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Neil Corcoran 2023-05-07

When I type the answer to exercise 14, lesson 3 of unit 35 and then click on check nothing happens and I cannot move beyond this point

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Kathleen Maseda 2023-05-06

Why is duolingo french taking 15 seconds to reload?

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Deborah McCollum 2023-04-23

Duolingo does not understand when I speak: the microphone is not working properly.

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Margaret Lumsden 2023-04-20

My SuperDuolingo wasn't working. I sent the issue to you in multiple apps. No answer. I reinstalled but it does not acknowledge my paid superpro account. How do I fix this?

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Mary Evans 2023-04-16

Duolingo website keeps locking up my computer so badly I have to do a "hard" shutdown with the power button. Does it with both the Chrome and Firefox web browsers. It's not an antivirus or ad blocker problem - I've already tried fixes there with no improvements. I don't have this problem with any ot... Show more

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Jenna 2023-04-10

When I finish a lesson, it wont register as completed. I've been stuck on the same lesson for 2 days. Even trying to skip ahead to a different section, upon completion its as though I didn't complete it. I have uninstalled, reinstalled, restarted and tried 3 different browsers on pc and my phone, as... Show more

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Chuck Bentley 2023-04-09

After every lesson on iphone, I have to turn off the phone and restart before another lesson will load. Since I spend 3 hours or more each day doing lessons, this is a real problem. any suggestions? Thanks!

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Chuck Bentley 2023-04-09

After every lesson on iphone, I have to turn off the phone and restart before another lesson will load. Since I spend 3 hours or more each day doing lessons, this is a real problem. any suggestions? Thanks!

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Bruce Rakes 2023-03-26

My wife has a family account, but she is quite frustrated. Duolingo keeps hanging, especially at the end (or sometimes middle) of the speech exercises.

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Per 2023-03-09

Already finished Unit 80 and nearly finished with step 2 on unit 81 and now the system has stepped back to half Unit 80 done. System has also been slow the last days.

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Jacquie 2023-03-05

Can’t see my answer and therefore cannot edit it iPad app

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Rhonda Monks 2023-03-03

Speech recognition not working on iPhone. Works on iPad. Both have current iOS update. Looks like it is hearing but comes up saying Hmmm… that doesn’t sound right. Give it another try.

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Judy Maseles 2023-03-03

My microphone is not picking up my speaking on my iPhone. It works on my iPad. The IOS is up to date on both.

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Bridget Pertlicek 2023-03-02

My Duolingo app is stuck on one screen and won’t go on. I can’t close it or go forward either.

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Mark Tees 2023-02-25

Duolingo is the cause of my iPhone 13 Pro Max becoming unresponsive to all input. The entire phone becomes unresponsive and very difficult to try to close apps. most of the time I have to reboot the phone to be able to use it again. I'm 100% sure now that it is Duolingo but unsure if it is the keyb... Show more

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Rhoda McDonald 2023-02-22

I am a pensioner so use the Fee App version. I Accidentally updated the app. Accepted all new changes to Duolingo - (Hate the slowness NOW) but my MAJOR problem is when after a lesson and app automatically goes to adverts the Adds flicker, the screen goes black and app crashes. Leaving me withou... Show more

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Virginia Castaneda 2023-02-11

I have been playing the xp button and really enjoy it. It is a fun drill. Now my xp comes up but when I hit play nothing happens. I thought maybe I needed to buy more time but that does not work either. Waiting for the next day does not help. I seem to be locked out.

V
Virginia Castaneda 2023-02-11

I have been playing the xp button and really enjoy it. It is a fun drill. Now my xp comes up but when I hit play nothing happens. I thought maybe I needed to buy more time but that does not work either. Waiting for the next day does not help. I seem to be locked out.

A
Angelique 2023-02-10

It gave me a free super trial and then froze. I can’t play now.

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Ness67 2023-01-31

I use website, not app, & for last 2 days the website closes before I can do anything and I am about to lose my 575 day streak. The offer of getting a streak freeze comes up because I couldn't do a lesson yesterday, & when I click yes, or no, nothing happens & my tablet goes back to des... Show more

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Julia Wren-Hilton 2023-01-29

My points are not showing so I am unable to get out of the demotion zone

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Elizabeth 2023-01-13

Duo won’t let me progress past unit 28 because there is a problem with one of the questions. Have reported this issue on 9 occasions but bug not fixed. Does anyone have any idea how to circumvent this? I can’t progress with my studies

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Elizabeth 2023-01-13

Have reported a bug on 8occasions on spanish duolingo - unable to bypass it any suggestions please

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James E Wilson 2023-01-11

Duolingo keeps putting me in the wrong lesson. It keeps putting me in lesson 28. I have already passed this and am in lesson 42. Apparently it is confusing me with another James E. Wilson.

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Yvonne Barclay 2022-12-27

Thé app keeps freezing during the first or second exercise of the first lesson. It allows me to skip to next unit but then I’m not able to learn the unit I have just started

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Jo 2022-12-20

I’m stuck in Match Madness

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Dunteachn 2022-12-15

The learning path does not show up on the android version. I have all the current updates

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John Carlo 2022-12-04

Hi, I’m a member of SuperDuolingo lately I start a lesson and 3/4 of the way In a lesson then it stops short of finishing and unable to complete the lesson. I’ve been getting ads to join SuperDuolingo for free 7days. I answer no thank-you. Then it loops to restart the lesson then again stops toward... Show more

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Brian Amos 2022-12-03

Freezing during lesson

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Jennie McBride 2022-11-28

Am not able to complete session because does not respond when I press correct answer out of three choices so unable to proceed

D
Di 2022-11-26

When there are 3 options listed, the bottom one sometimes doesn’t work.

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Patricia Torrie 2022-11-24

Duo will not let me enter the correct answer - it appears to have frozen and will not highlight the answer

P
Peter Brown 2022-11-17

On match madness the left column does not refresh after matching the first set of words. My phone is Huawei p30.

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Tiedong Zhou 2022-11-17

Constantly gets stuck, not only at the loading screen but also at any moment. I tried to offload and reinstall the app several times and to log off and on, but the problem persists.

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Stuart Kennedy 2022-11-15

The app on my Samsung tablet keeps resetting my streak which is currently 302 days. The streak still appears correctly on the app on my iPhone. I have tried deleting and reinstalling the app and signing in again. Initially it showed the streak correctly but after completing a lesson it went back to ... Show more

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Tiffany Richardson 2022-11-08

Duolingo keeps refreshing page so it is totally unusable

A
Asteria Imase 2022-11-07

I accidentally Uninstalled my duolingo app. And now I can't re-install the same duolingo app! I'm already going on the 1st place on my weekly competition thing on the diamond league. Please help!!!!!

J
Janet Sheffer 2022-11-03

My lesson buttons won’t open so I am an able to do any lessons

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Janet Sheffer 2022-11-03

I click on a yellow lesson or a bar to start doing a lesson and it won’t open. I am unable to do a lesson.

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Janet Sheffer 2022-11-03

I click on a yellow lesson or a bar to start doing a lesson and it won’t open. No I am unable to do a lesson

M
Mona Marshall 2022-10-25

Trying to do match madness but it doesn't work. I match all that can be matched but there is still a row of words that do not match. They just sit there. I can't move on. Won't go up or down or sideways. Clock keeps ticking and nothing else happens.

A
Annette 2022-10-24

I keep getting bundle failed and other comments not allowing me to the exercise and losing 100 points at a time !!!!! Getting frustrated Help !

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Karen Sullivan 2022-10-24

For some reason I cannot clear all my mistakes. It lets me clear all of them apart from one, that stays stuck there all the time.

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Dillon Cruz 2022-10-19

When I finish a lesson, it's not being recorded. It flashes quickly that it's complete but goes immediately back to 0.

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Marsha Carbaugh 2022-10-18

Legendary levels won't open for single lesson. I was able to do one lesson this a.m., but 13 hrs later none of them will open. I'm on a laptop.

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Maria Bvega 2022-10-12

when im trying to download duo to my windows pc it says i need to download a photo editor also? im on mozzilla it was working great before sept. them stopped plus i study also on my android phone and on my windows 10 lap rop

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Mrs Susan M Bidgood 2022-10-12

I am losing connection as soon as I do I lesson. And since yesterday cannot open the app

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Donard De Cogan 2022-10-09

Since the latest app update Duolingo on my Samsung Galaxy Tab A tablet hangs at the green Duolingo screen. I can do a work-around by clicking on duolingo.com in Google and this immediately brings me past the green start-up screen, allowing me to get on with my language studies. Does this mean that ... Show more

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Karmen Johnson 2022-10-01

My progress is not advancing and keeps repeating the same lessons

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JUNE Edgar 2022-09-28

Match madness not working correctly no new words appear on left of the screen I've updated the app and switched phone off/on What else can I do

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Diana Catanzarite 2022-09-22

My Duolingo is frozen and I cannot practice lessons

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James Byrne 2022-09-21

whenever i complete a duolingo lesson on the first set for unit 8 it won't register as complete

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Denise 2022-09-15

My Duolingo app won’t go into my next lesson…it is stuck in gems and all this other video game prize Silly stuff. I am in a weird loop🙃

M
Mary Jo McAuliffe 2022-09-09

My app opens but won't go beyond the landing page. I'm using the mobile app for Android. I've uninstalled, restarted & reinstalled Duolingo with same result. Prior to this I was trying to add the French course but couldn't. Thought perhaps I had too many courses so removed the others.

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Tim Nye 2022-09-02

Screen has frozen up and doesn’t respond.

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Ellen 2022-09-01

A few issues with the 'Level Up' screens: The box for writing disappears so that I can not read what I am writing. When the lesson asks me to "listen for the missing word" the second (bottom) word is not available - touching it will not choose it nor can I unchoose the first word These problems have... Show more

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Debbie Bennison 2022-08-31

Duolingo French. Like many people have reported, when given the choice of three answers only the top one can be highlighted. The other two are unable to be selected. Thus having to select the top answer, which has been the wrong answer in order to continue. This has been happening for several days.... Show more

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Deborah Allen 2022-08-31

This is the second time I’ve had to contact you because I am unable to highlight all three options in a lesson and once again the option I want to use is the correct answer resulting in a loss of la life and being unable to complete the whole lesson.

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Susan Lane 2022-08-28

When given a choice of three answers the bottom one freezes on my iPad Air, only started happening today.

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Sarah Harrison 2022-08-27

In unit 12, I am asked to type the French for the hospital (l’hôpital) The answer is not accepted however it gives the answer as l’hôpital! I can’t finish the task or move forward! How do I get past this? I

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Dianne 2022-08-25

I use a Samsung tablet to study Duolingo Italian. Often very slow to open but would get going. Then the app would freeze. When I shut it down and start using again it now freezes at the same spot and I have lost my continual streak. Very frustrating as I can't progress. I have already uninstalle... Show more

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Mercia 2022-08-23

At the end of Unit4 I have a 'share' icon and I can't access the next unit.

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Court 2022-08-23

Duolingo keeps messing up ever since I went Super and won’t add points, shuts down. It keeps blacking out, cutting out, white screening, not giving the points and telling you the answer is wrong, when it’s clearly right!!

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Roland Kuhne 2022-08-20

Hi, I have the 3-day preview for duolingo plus, but the features do not appear. Thank you

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Timothy Hall 2022-08-19

I have been using my iPad for learning French. It has been mostly reliable but began to doing strange things. When learning, on pages where there is narrative in French and you have to answer the question about the narrative from one of three options it won't allow me to select the bottom of the thr... Show more

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Bird 2022-08-13

I am not receiving points in my diamond studies. It is stuck on 490 points.

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Margaret Finch 2022-08-08

The screen froze when I collected reward for completion of daily task. I don’t want to loose my substantial streak or the chance to compete in the final of the diamond league tournament.

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Jay 2022-07-31

Duolingo has completely disappeared from my phone after being really buggy when I started learning two languages. I am going to be said if I lose all my data!

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Lynda Maraby 2022-07-26

App is frozen.

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Dane 2022-07-26

I have been using the duolingo app for a number of years on my iPhone. It is freezing more and more where I have to close and start up again - it is becoming almost completely unusable. I am learning a number of languages which means that my app is probably storing more data than most - it seems tha... Show more

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Robert Kay Alias Bob The Hammer 2022-07-23

Duo keeps stopping when I try to open the app

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Catherine Kozera 2022-07-19

Page frozen on lesson pres tense how can I continue I have paid a year subscription.

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Gail Gordon Skall 2022-07-19

Duolingo on my cellphone is frozen.

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SVETLANA И GARBER 2022-07-18

Please help. I uninstalled Duolingo 3 days ago and downloaded new from Google Play store ( Androind version) and since then - the application wont start. I am getting error immediately after I click on Duolingo icon : "Duolingo has stopped" And there are 2 options "Close app" or "Send feedback". ... Show more

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Karyn Stewart 2022-07-17

Ever since I updated Duolingo yesterday to version 6.173.1 on my iphone SE software version 15.5 Duolingo will allow me to do approximately 20 or so clicks and then freezes. I have a 300+ day streak and don't want to lose it! But I can't get beyond question 5 or so and it freezes on any type of le... Show more

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Crystal Shepherd 2022-07-17

While doing the XP timed ramp up challenge, DuoLingo freezes and won’t let me select the answer to the first question. It eventually allows me to select but the clock has been running already the whole time it’s locked up and I lose 15 to 25 seconds every time.

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Mary Bartone 2022-07-16

The app on iPhine keeps freezing at the start of level up challenge levels on the first question but the clock keeps counting in the background although it is frozen during the freeze, eating my time, sometimes eating up 15 seconds during the freeze. I click on an answer, and the answer seems to be ... Show more

M
Mauro Gregorio Binetti 2022-07-09

I can't hear new stories. When I click to visualize one of them, the browser keeps loading it indefinitely.

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Elizabeth Lindsay 2022-07-09

800 day streak and promoted to super Duolingo - doesn’t work and I can’t get into Duolingo at all now

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Jane Currie 2022-07-09

Ever since the recent super Duolingo upgrade, the app has been stalling, freezing, and “white-screening” on my iPhone. If used to be quick and now loading each lesson is very slow. So disappointing! The constant intrusion of gem graphics is juvenile, distracting and most unwelcome when I’m focuss... Show more

A
Anna Edmonds 2022-07-04

I've been on the same lesson level forever. I keep answering the same questions and getting the same questions right all the time. Why won't it advance me?? I've gone into other lessons and pass them successfully only to be taken right back the next day to where I don't want to go. Annoying!

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Joseph 2022-06-30

It's so frustrating when I use double XP and while I'm doing my lessons it suddenly puts me on a white screen when an ad pops up with the ad timer standing still. It makes me have to close the app and it just ruins the fun of the moment! My internet connection is stable so is it my phone or what?!

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Mary Moss 2022-06-29

I have not received many of my points that I deserve.

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Bobby 2022-06-28

When I go onto level 2 on several excruciates it shows the green owl page saying just loading but doesn't move from the loading screen.

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Judy Riggenbach 2022-06-25

My screen is frozen on an add for Redecor . Won’t clear!!

A
Andrea 2022-06-23

Duolingo sent me to an app I don’t want to install. When I click done nothing happens. I cannot get back to Duolingo. Please help.

A
Angela O’Brien 2022-06-20

My Duolingo is stuck I can’t press exit or go to lesson buttons

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Arno 2022-06-20

My freeze up problems started with the latest update, version 6.169.0. I use an older iPad, but it is up to date with the iOS software.

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Paul Scott 2022-06-20

Duolingo has frozen on welcome to super Duolingo page

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Collette 2022-06-19

I started using the app 3 days ago and up until today it was fine. When I was ready to go onto level 2 it shows the green owl page saying just loading but doesn't move from the loading screen. Tried going out and in lots of times but nothing changing

A
Arno Heise 2022-06-19

I can do only one lesson, then the app stays in the jogging owl screen, or freezes, or might go to next screen and freeze. I have to exit the app and restart it to load a new lesson. This just started happening on June 15, 2022. I have tried everything, including reloading the program probably about... Show more

C
Christina Brogren 2022-06-13

Duolingo often leaves the lesson and the green page with the owl turns up on the phone. It’s very irritating as you perhaps almost finished your lesson and you will loose your points.

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Susan 2022-06-11

I reached a 600 day streak and was boosted to Super Duolingo at which point the screen froze and I can no longer open the app.

M
Melissa Porter 2022-06-08

When I try to load a lesson, it just stays on Duo jogging loader icon and never gets to lesson.

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Penny 2022-06-05

Duolingo is frozen. What do I do?

R
Renae Rollo 2022-05-25

I am stuck about half way through Pres Tense 2 on Unit 2 of Spanish. I emailed support MANY times but I am still unable to proceed

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BRANDON COLE 2022-05-21

Some stories are freezing up in Italian.

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Peggy Prado 2022-05-20

The conversation mode in the stories is not working on my laptop some of the time. I am able to get through the story half way and then it won't go any further. I can go back and "reveal" and relisten to the part of the story that has already played, but cannot go any further after a certain point. ... Show more

D
DeAnne Carr 2022-05-14

The app is on my iPhone. I finished a story (conversation) and now the green bar is stuck saving the data (the dot dot dot version of a spinning wheel). I kinda don't want to lose my completion of the story by closing the app. What do I do?

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Lynn Antonov 2022-05-11

Sometimes when I tap on my Duolingo app it doesn't open. Usually it will when I try later but it's happening now at 9:00 a.m. and it happened late last night as well.

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N Scot 2022-05-06

Why does Duolingo not allow me to enter the Challenge test when I am eligibe to do so?

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John Rouse 2022-05-05

Suddenly Duolingo stopped working on my iPad. I can select a lesson, and it just freezes after a few seconds; Duo just stops and hitting the “X” does nothing. Exiting Duo and restarting doesn’t work, nor does restarting the iPad. However, Duolingo works on my iPhone.

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Julie White 2022-05-02

I just signed up for my 2nd year learning Welsh on Duolingo and now I can't get Duolingo on my windows laptop. I had forgotten my password and got a new one which I made sure to update on my laptop on microsoft windows and Google but all I get is a white page. I can only access events on my laptop ... Show more

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Karen Edney 2022-04-29

Shopping does not appear on my app

A
Alain 2022-04-24

Hi, I have had issues with Duolingo for about 2 weeks now, on my Huawei P20 running Android 10. It starts OK, then after 3 or 4 lessons, sometimes less, it becomes unresponsive (typing becomes impossible), or even crashes and exits the lesson by itself, sometimes even the Duolingo program. Clearing ... Show more

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NA 2022-04-20

Keeps crashing when level up and review previous errors. Very annoying

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Beth 2022-04-18

My DuoLingo screen is frozen on a Level Up screen. How can I proceed.

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Tanya Butcher 2022-04-17

duolingo stories keep getting stuck in the middle of the lessons. Everytime I start a new lesson, as soon as the lesson gets to the bold lettering the stories freeze. This is on my laptop. Any ideas? tried restarting my computer, and I tried logging out/logging in. Nothing seems to fix it

M
M.Postuma 2022-04-05

Whenever I select a lesson it gets stuck. This has been going on for three days now.

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Katrina 2022-04-04

Duolingo is broken. I try to answer questions, and options go to wrong word/phrase or don't work at all. No way to report it in Duolingo. The Ukranian options might have broken the app

Showing 1-124 of 124 reported issues:

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