NetHome Plus app not working? crashes or has problems?

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Are you having issues? Select the issue you are having below and provide feedback to NetHome Plus.




⚠️ Most reported problems ⚠️

Connection
40.0%

Not working
20.0%

Login
17.3%

Something else
14.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of NetHome Plus Problems 😠👌🔥

- Clunky GUI with several buttons that don’t work.

- Alexa integration is unreliable.

- No memory of schedules.

  26 Reported Issues: 😵🆘🛟🚨📢

Richard J Greib
2023-08-28

I am locked into an introduction to the program mode. Started occurring a couple of days ago. Screen shows me where to select city to get local weather-- screen is grayed over. I press Ok and then it tells me I can set schedule with a long hold on air conditioner icon. No ok button to press (or visible on screen to toggle through introduction) and I cant get out of that screen and back to the operating program. I tried turning off my phone and restarting. Goes back directly to introduction mode. Otherwise the program is working very well. How do I reset. Thanks very much for any help you can provide.

Roger Maxted
2023-08-21

Hi Very good software, but a week ago the schedules function stopped working with no ability to program on and off times. The iphone with the App. works for everything else eg manual on/off, select temp, fan/cool/dry, & fan speed etc. I have removed and reinstalled the App, turned iphone off & on. Even tried a different iphone. I have deleted the profile on the Comfee Air Con and re-installed with a new password and adding wi-fi password. I haven't a VPN. All with the schedules still not working. Any ideas? thanks Rog

Diego
2023-08-21

Schedules don't work anymore

Ang
2023-07-22

Desynchronization of my ACs

Ian Bradley
2023-06-27

Hi unable to log in as as “SDK not available “ ?

Claes Göran Andersson
2023-03-06

Kan inte ändra från inställningen KYLA till VÄRME i appen? Mvh Claes

Gunnar Holm
2022-11-15

Schema dosent work. All other funktions works well. Solutions?

Marijana
2022-11-15

The app is working somewhat ok, but the schedule is not working at all. I set one of my ACs to shut off at 1am, leave the app and wifi on and it just continues working as if I didn't schedule anything. If I don't turn it on and off manually it completely ignores the schedule.

Juan
2022-10-12

Unfortunately it is not working properly. Remove the summer schedules with the cool settings and the air conditioner still comes on as if they were in effect.

Pavol
2022-08-25

AC is changing temperature by itself at the same time. No schedule is set up. Is there any way to reset wifi in the AC?

Jure
2022-08-02

From end of July 2022 scheduler works random. It is really crap app and also dehumidifier Inventor Eva II plus wifi is crap. I would expect to stop if humidiry is below lower tolerance, but ventilator never stops. Never again!

Peter Kozma
2022-08-01

1001 Invoke internet error please first login SDK and then use interface. What is this? What is SDK? Cannot use the app.

Ivan
2022-08-01

Schedules where not working, tried deleting but could not add any schedules after. Tried deleting device and now cannot add it stops on the last part when connecting phone to wifi.

Bart Abeling
2022-07-31

1001 fault .... what to do?

Gianni
2022-07-31

Greg moyer go ti work and don’t break our balls

Greg Moyer
2022-07-14

The schedules work only occasionally. Very unreliable! The rest of the app work, but sub par. It misbehaves and seems to have too many glitches. Response time is slow. I believe the program was written or copied by an IT person who needs more education himself...rated poor, and barely works. I wish there was a good alternative, because I would switch in a heartbeat! Thanks for the JUNK app. It's no wonder some companies are much more successful than others! 🤨👎👎👎

Andrei Popescu
2022-07-03

App won't connect to my AC unit. It keeps asking me to join the network. When I check my phone (iphone 13 Pro Max) - the network is already connected. Can't procese to connect to home wifi. The app just ask permision to connect to AC Ap but doesn T succed even the phone is Connected.

Chris
2022-05-21

Connection is no problem. But opening the device does not work in my Android phone. Does work on my ipad.

Marie Huntrods
2022-05-19

App won't connect to my AC unit. Keeps asking me to join the network. When I check my phone (iphone 11 Pro Max) - the network is already connected. Can't connect my split unit to the app at all. Uninstalled and reinstalled the app, but nothing. Help!

Bill Gozzi
2022-04-18

Can not use the app. It asks me to sign in then. Doesn’t sign in and says invoke internet error please login in first sdh then use interface.

Donna
2022-04-04

1001 Invoke internet error please first login sdh and then use interface. What is this. Cannot use this app

AW
2022-03-07

App crashes since today when trying to open. Reinstallstion of app and restart of phone still same problem. Pleas fix!

Dusan
2022-03-06

Not function from this morning on Apple phones and iPads. Crashes when you open. Reinstallation and/or phone reseting without changes. Please fix the issue. Thx.

CHRIS
2022-03-06

App not working since update. When you click to open the app the app opens then closes straight away. Tried delete and re-installed still the same. Please roll back to previous version until you've fixed as totally unusable now

Veerle Peeters
2022-03-05

App crashes since today I can not use it anymore with iPhone XR I use the app since a year. I did reinstalled the app nothing works PLEASE FIX THIS PROBLEM

Max
2022-03-05

app crashes i reinstalled it did not help different account als noot help Iphone 11 pro max was working great until this morning...

Showing 1-26 of 26

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About this app

NetHome Plus is one app which published with smart air conditioner, it is compatible with smart wifi module and connected with open cloud service. 1.  Simply Control Air conditioner: Comfort, Efficiency, and Safety. 2. 3. 5.  Please check the User Manual for detailed information.