Contact Busbud Support
Company Name: Busbud
About: Ready for a new way to travel? Book your next adventure effortlessly with
Busbud, the app designed to make your journey as smooth as possible. Whether
it’s a quick hop to the next city or a carefully planned vacation, finding the
best bus, train, carpool and ferry routes and tickets has never been easier.
Busbud Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: support@busbud.com
Website: 🌍 Visit Busbud Website
Privacy Policy: https://www.busbud.com/en/privacy-policy/
Developer: Busbud
Privacy & Terms:
3 Most reported problems 😔💔
Do not trust this app/company
by Shmumzy
I saw a review from another person stating the app had messed up their departure city. I chalked it up to user error and decided to book with Busbud because the pricing was significantly better. Twice it attempted to default my purchase to a different time than I wanted. I swear I selected my departure time VERY carefully, paid for my tickets and felt good. I went back to double check my reservation and view the e-ticket and it was back at the time I didn’t want! I ended up going through Amtrak to fix the issue and ended up paying extra to have the correct departure time. I should have just booked with Amtrak from the beginning.
1st time using Busbud
by Arsenalisbetter
My 1st time I used busbud was tonight. I’m in Mexico backpacking so I had to take a overnight bus. They sold me a ticket for a bus that didn’t exist! And almost ruined my trip. Luckily the people who worked there understood how nervous and worried I was and fixed the issue by getting me on the next bus. I can’t tell you how scaring it is to be in a different country where you don’t really understand the language and have ticket errors! I would love if busbud contacted me about this. Because I hope no backpacker ever has to deal with this. That was terrible. Not only did I almost get scammed by busbud. I would of not made my hostel for the night.
Cannot be trusted!
by Ohnomommy
Do NOT use Busbud for any bus fair bookings! I have been scammed through their platform and they refuse to accept accountability or responsibility. My bus never arrived at the location I was given. I had to arrange and fund alternate transportation last minute. When I asked for a refund, Busbud said they couldn’t help and provided contact info, only for this 1800 number to be a sex hotline! 😡 this bus line is a complete scam and Busbud is allowing them to prey on their users!!! I would give zero stars if I could!! Please save yourself the trouble and money and choose a different platform for bus ride bookings!
Have a Problem with Busbud: Bus & Train Tickets? Report Issue
Why should I report an Issue with Busbud: Bus & Train Tickets?
- Pulling issues faced by users like you is a good way to draw attention of Busbud: Bus & Train Tickets to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Busbud: Bus & Train Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Busbud: Bus & Train Tickets.
