Fax from iPhone Reviews

So I paid for the monthly subscription, sent my first fax, even though I had to upload files to Dropbox then redownload said files just so I could fax them. Instead of just adding the files from my files folder. Um seriously is this just an IOS thing or what ??? But the main reason I’m writing th... Show more is is because I opened FaxfromiPhone to see if the fax I’m expected came, just to find out my fax number don’t exist. Now I said I paid for a month’s service and how do you explain this ? One day I have a fax number then poof it’s gone..
So my personal opinion is to use a web based service, or anyone else except these guys.

So this does what is says it does and the process of faxing is fairly easy and streamlined. However, when I tried to complete my first free fax I discovered it’s not the first fax that is free but rather the first page. My bad, I thought, I’ll just do the free trial option that it promoted me to in... Show more order to send my fax. FaxfromiPhone only allowed me to choose between a month or a year. I selected the month trial and despite advertisements as a free trial, was charged that same day. I’m guessing the free trial only applies to the week long period. I disputed and got a refund but clearly there is a process in place to trick users into monthly subscriptions vs the advertised free trial.

I had a fax that I urgently needed to send while I was out of town and nowhere near a fax machine. I downloaded FaxfromiPhone and paid $4.21 to send a fax through FaxfromiPhone . The agency that the fax was sent to contacted me as soon as they got it. It was absolutely unreadable. It arrived in a ... Show more tiny, illegible form. I immediately emailed customer support for FaxfromiPhone about the issue. I NEVER received a reply. There was no attempt to remedy the situation or offer a refund. It had been over 4 days with no contact. I cannot stress enough how much FaxfromiPhone is a rip off. They will gladly take your money, not deliver a viable product, and then not answer a valid email. Search elsewhere for a working fax app.

The one free fax i was offered wouldn’t work because it only included ONE page which was the cover page. I couldn’t fax the actual documents i needed to fax included in that free fax, so what’s the point of a free fax? I decided to try the 3-day trial of the pro, tried faxing the complete document.... Show more Says delivered from FaxfromiPhone , but the recipient NEVER received it. I fax all the time to this same recipient but just happened not to have a working fax anymore until my machine was replaced. FaxfromiPhone is a SCAM. It says both on FaxfromiPhone and in the settings of Apple subscription that if you cancel at least 24 hours before the3-day trial expires that they will NOT charge you for the subscription. I cancelled the SAME day i started the free trial in settings as instructed. That means i cancelled two days prior to the deadline to cancel, and yesterday, they STILL charged me the $100 subscription. Requested refund immediately from Apple and they WILL refund. They need to take FaxfromiPhone and other similar scam apps OFF the Apple store. Ridiculous. People are struggling as it is.

I got FaxfromiPhone for the convenience of not having to leave my home to UPS to use their fax machine. I previously tried another app that attempted to take over a hour to send, in which it never did. A couple of weeks later I try FaxfromiPhone and it had glitches and never gave me notification ... Show more if the fax was sent, so when I contacted their support team, they were not able to answer my question in wanting to track it since I never got confirmation and ended up just telling me I couldn’t receive a refund. That’s not what I was asking for! I ended up driving to UPS to get the job done. So... this is yet another disappointing fax app that I wasted my time on when I could have drove to UPS and got the job done faster. Not all apps are designed for convenience and I for sure will not be trying another app like this in the future. Using gas to drive a few miles is WAY MORE worth it.

FaxfromiPhone is INCREDIBLY FRUSTRATING and I wish I NEVER DOWNLOADED IT. First of all, I started out with a trial subscription to see if I wanted to use FaxfromiPhone and then DELETED the subscription because it was too slow and had too many bugs for me. I then get billed for the whole entire ye... Show more ar AFTER I CANCELLED THE SUBSCRIPTION. I emailed them to let them know what happened and no one ever responded to the email. I figured ok.. now I’m stuck with FaxfromiPhone. So I start using it now that I have to (instead I wanted to buy a different app but since I had paid for this one I was going to use it) and my faxes DO NOT SEND. I’m telling you... they DO NOT SEND THE FAX. To make matters worse they tell me that I have to renew my subscription that should be active for a whole year and now I can’t even try to send ANY FAXES. they never refunded me either. FIND A DIFFERENT APP. IM TELING YOU THIS STRESS IS NOT WORTH IT!!!!!!!!!

I would like to start by saying that I only used FaxfromiPhone to receive a fax and it worked quickly without any issues. I did not send any faxes therefor cannot say whether it works well or not.
My issue is with the support service that never responded to my emails. There is no way in Faxfro... Show more miPhone to turn off the auto-renewal . The “subscription” button in FaxfromiPhone only tells you that you can turn off auto-renewal in the account settings. There is no account settings within FaxfromiPhone and there is no option of turning off the auto-renewal within the apple account settings. And of course I was charged the monthly fee because of the auto-renewal. I still don’t know how to turn it off and the support service still has not gotten back to me (It has been more than a week).

Downloaded FaxfromiPhone , paid to sign up for my own number for some important medical documents, upon trying to receive the reply fax, my number was gone. After four unanswered emails to their customer service, they finally wrote to say the problem has been fixed. I tried again, and it had not. I... Show more wrote them twice more to inform their customer service of this, several weeks of past and I have not received the pleasure of a response of any sort. Also, apple’s App Store only refunded about 30% of what I paid in subscriptions and tokens. As a simple statement of fact, I never received what I paid for, I received next to no customer service, and very little recompense, the colloquial name for which is being ripped off.

FaxfromiPhone was working great since I started using it last August and would have given it 5 stars. Subscribed to the monthly $10 and had my own fax number and was able to send and receive without any problems. It's a huge part of my business and was working smoothly thru May. Well, apparently, ... Show more i've been paying the $10 for the past 2 months and realized I lost my fax # even after the updates. Don't know why, emailed them and never heard back, and was waiting on a very important fax that clearly never got sent thru.

UNRELIABLE AND DISAPPOINTED. Time to create new business cards bc FaxfromiPhone is joke now.

I downloaded FaxfromiPhone because I needed to send an urgent fax and wanted to avoid leaving the house. There has to be a better one out there. Here are the issues I encountered...
-It wouldn't attach a Word doc from iCloud. I had to print the documents and then scan them together into 1 file... Show more . Very inconvenient.
- You can't add and send multiple documents in one fax. You have to fax each document separately.
- The credit system doesn't make sense. It's 10 credits to fax 1 page. Why? They should just make it 1 credit per page since the only thing you can do with FaxfromiPhone is fax pages. Sure, the math is easy, but 1 credit per page is common sense.
- It supposedly sent the fax bc it deducted the credits, but FaxfromiPhone doesn't have a way to confirm.
- It is now telling me that I have a draft saved, but I didn't save a draft, I sent the fax. So did it send the urgent fax through when it was supposed to? Who knows. I'll have to keep bugging the recipient to see if they got it.

Just wanted to warn the next person before you purchase credits and are very disappointed.

I have had no problem receiving faxes, but sending has been a problem. I’ve had one (of 3) faxes to fail twice. I emailed them twice to have my credits refunded, but still gave not gotten a response. It’s been about 2-3 months now. No refund. No response.

A few weeks later, my fax number all... Show more of a sudden isn’t working, although they have been paid. I contacted Easy Fax to determine what was going on and STILL no response. AND the fax number could not be transferred and reconnected with another service, so all of my printed material has this non-working fax number on it. This is extremely bad for business.

I will not be using any of their apps again. I can’t run a business like this.

I usually read the reviews before I do anything, but thought it’s just a faxing app. FaxfromiPhone charged me $20 even though it says you can cancel within 24 hours during the trial period if you do not purchase a subscription. They trick you with that because it doesn’t allow you to even send any... Show more thing with choosing a subscription. They lie and say the first fax is free but will charge you within 24 hours of sending the fax. My fax didn’t even go through. FaxfromiPhone is a waste, I recommend reading all reviews before buying. I also noticed many people talking about the poor customer service, which must be why they don’t respond to reviews. Wish I could give this company 0 stars.

I used to use Easy Fax and I bought credits already. Today March 5, 2021, I try to use FaxfromiPhone and it immediately crashes. I checked the website and I see nothing going on. I’ve restarted my phone. FaxfromiPhone doesn’t work. Looking into FaxfromiPhone , they updated it to fix bugs in Feb... Show more ruary. I haven’t used FaxfromiPhone since 2020, and now am in need to fax and cannot use what I paid for. Please fix this and I will update my rating. In the past I would have rated 5 stars, but cannot at this time with it crashing. This has been the only faxing app I used because it lets me pay for fax credits instead of a subscription which I liked. I don’t have to fax except 2-4 times a year.

I had to have a fax number I can receive faxes on for court documents (who else uses fax anymore?!) so I found FaxfromiPhone.
I had 2 important time sensitive papers faxed to me by the court. I got the pop up notification that fax has arrived but once I opened FaxfromiPhone it didn’t show. Th... Show more e first one finally showed with over a day delay, the second one (today) has yet to come, I got the notification early this morning now it’s almost 2 pm, still not actually showing up on FaxfromiPhone .
I tried to reach customer service with the first delay, I never heard back from them.
The document was extremely time sensitive so I needed to access it, I knew it was sent but had no idea what it said. Extremely frustrating!!

I like FaxfromiPhone because it works! I needed it to send in invoices to school to show prooof that my job was paying for my classes and a proof of my grade and since I didn’t have a fax machine at home FaxfromiPhone was perfect. I take the picture, plug in the fax number and it sends it off. I... Show more t really is a great app.
What I didn’t like is that it changed to a point where you had to subscribe to purchase and NOW I can’t unsubscribe from FaxfromiPhone . I’m finished with school (woot-woot!) and I cannot unsubscribe and am getting an auto renewal to my iTunes account. You look under their subscription policy and it says to turn off auto renew under account t setting. Well guess what. There is no way to turn off auto renew or account settings on FaxfromiPhone or under my own personal settings for FaxfromiPhone on my phone (iPhone). I emailed them twice as that is the only way to contact them and have not heard back so now I have resorted to this. So fingers crossed for me peeps

App works but not worth it if this is an ongoing issue. Fix FaxfromiPhone if u want to keep customers

I have been using Easy Fax for my business, and I communicate with dozens of companies that need to fax me on a regular basis. Everything seemed to be going fine for a few months until one day my fax number disappeared! When I would open FaxfromiPhone , it would prompt me to select a fax number as... Show more though I had not done so already. Despite paying already for an annual subscription and being nowhere near my renewal date, Easy Fax dropped my number, which sent my business into a death spiral that is taking me weeks to fix! I’m talking having to edit my website, print new business cards, and change my information with a long list of companies who I do business with. Worst of all, I have missed out on important opportunities because of faxes being sent to my previous now nonexistent number. Despite emailing customer service several times, I have never once received a response, and so I have been forced to select a brand new number, just so I can continue operating. I will definitely not be renewing my subscription, and I’m actively looking for a more reliable fax service that won’t fail me. I couldn’t be more disappointed.

I needed to FAX something quick so I signed up and paid the $7.99…even tho the first fax was supposed to be free…it wasn’t. It renews weekly, so I figured I’d pay the $7.99 and cancel later…WRONG! FaxfromiPhone says to cancel: just go into FaxfromiPhone settings…but FaxfromiPhone settings don’t ... Show more have a cancel option…it just takes you back to the Home Screen. I’ve sent several emails to their support team, no response, but the automated renewal is right on time. $7.99/week. Unless you’re going to FAX regularly this is just a money trap. Literally…I CANNOT CANCEL…APP TRAP.

I’M ONLY CHECKING THREE STARS BECAUSE IT SEEMS AS THOUGH EASY FAX BLOCKS CUSTOMERS HONEST NEGATIVE COMMENTS 👀

I sent a fax on December 26, 2017 that I was charged for by Easy Fax and told that the fax was sent. However, the receiver never received the fax yet Easy Fax checked it off as sen... Show more t. I informed Easy Fax of the problem through their given email under their contact information given within FaxfromiPhone yet never received a response back from them at all. Yesterday I sent the fax again and don’t see any confirmation at all that it was sent yet Easy Fax took the money (credits) away from my account that makes it twice that I paid now. Please refund my 40 credits! I should have received a confirmation of the fax that was sent yesterday yet I did not. The only fax that is showing sent is the first one in dispute that was sent December 26, 2017. Yesterday’s fax which was January 31, 2018 no confirmation showing at all yet my credit once again taken away. The fax was sent to the same receiver yesterday by the way. So far nothing!

This thing works like it’s supposed to; which is to say, it works. One expects that from an app. But what’s special about Easy Fax is this: I had a complicated question, and their customer service responded promptly, with clear, kind, well-written communications.

Often with business-focused ... Show more ‘pragmatic’ apps like this you feel like the support is robotic and unintelligent and uncaring. Easy Fax support is the opposite of this. Thank you for a very good product and a very good experience, which was enough to trigger me to write an App Store review for the first time in years.

🅿️1️⃣3️⃣🅰️5️⃣3️⃣ READ❗️❗️
I made a mistake by not reading the reviews prior to installing FaxfromiPhone but I am glad that after a google search, I learned how to properly cancel the subscription. FaxfromiPhone could’ve charged me $9.99 monthly even if I uninstalled it.😤 To ‘cancel your sub... Show more scription’ FaxfromiPhone suggests to go to settings and cancel it there, but you can’t actually finalize cancelling your subscription on FaxfromiPhone 🤦‍♀️. ❌STEPS TO❌
❌CANCEL❌YOUR❌ SUBSCRIPTION❌:

1. Go to FaxfromiPhone Store
2. Click on the blue icon on your top right corner
3. Click on “Manage Subscriptions”
4. And there you will see in red “cancel subscription”

I hope this was helpful and if it was please give this review a like so that others can see it too :)

I set up the account just as instructed. I contacted to company I needed to receive a fax from and provided the number assigned to me as my fax number. I received a notification from FaxfromiPhone saying I received a fax from the company. When I opened FaxfromiPhone and went to incoming faxes the... Show more re was nothing there. I gave it some time thinking I could be a connection error or slow WiFi but nothing ever came through after making the changes needed to improve signal. I would definitely not use FaxfromiPhone and save your money. There are other options cheaper and easier

I downloaded FaxfromiPhone and bought credits to fax. However, this is not an app I want ( nor could afford) to use. I tried to cancel my subscription via my Apple ID but FaxfromiPhone doesn’t show up under my subscriptions and there is no way to cancel via FaxfromiPhone itself. I’ll probably ge... Show more t charged for a month before I hear back from the service department ( if I do at all)
In addition, the fax I sent had horrible resolution and I am hoping the information I needed to send will be discernible on the other end. Save your money and go fax at your local library for .25 a page.

Something is wrong with FaxfromiPhone. It worked very well before. Then I paid more tokens or whatever you call it, to send an fax on Friday and had it all set up and then hit send and then it went back to a page of just the icon filling up the screen. I tried many times since and when I click on ... Show more it that’s all it does, just a screen of the icon. If I delete FaxfromiPhone and try to download it again I’m afraid it will lose my money I’ve paid on it. Need a refund so I can get a different fax app.

I loved FaxfromiPhone, and I used it for all my faxing needs. However, I lost my phone and when I downloaded FaxfromiPhone again, my fax number and prior faxes were not there. This seems strange since all of my other apps came back with all the information intact. I can’t find a place to sign in,... Show more and I have emailed twice to find out if there is a way to recover this information. For one thing, I had credits that I had paid for. For another, I have given out the fax number. If that could have been fixed, this would have been a five star review.

Whenever I get down to like 20-30 credits it’s like FaxfromiPhone reboots itself and I loose those credits . This is the second time this has happened ! So annoying. I just opened FaxfromiPhone and it’s as if I never had he all before . It says to give it a free try with 10 credits . But where ar... Show more e my other 20-30 credits? That I paid for ? This is the second time this has happened. Fix this please . Other than this I have no issue with FaxfromiPhone . It sends my faxes and the receiver always gets it .

FIRST PAGE is free. Not the first fax. This includes the cover page in the calculation, so even if you are only faxing a single page, if you include a cover page you will need to pay something. My first fax was two pages plus a cover page. Ended up having to pay for 5 pages ( the smallest option th... Show more ey offer). I thought the entire first fax was free. I was wrong. Once I use the last two faxes I paid for, I'll be deleting FaxfromiPhone. The price doesn't bother me. The misleading ad does.

I can’t cancel my subscription it says to go in settings to turn off auto renew but there is no option to do so in the settings, I have searched through everywhere in the settings but can’t find anything. I have emailed support twice to resolve this issue and have never received a response. I’m pay... Show more ing 9.99 a month for something I don’t use!

It was so easy to download FaxfromiPhone I was able to fax right away this is the most beautiful thing I’ve ever experienced in a long time when it comes to phone apps and stuff but I will recommend you to all my friends and thank you so much for making my life easier it’s a pleasure to have you o... Show more n my side

Had to fax documents and was tired of trying to find a place to fax from this was really easy ( not tech savvy ) got confirmation it went thru only down side is I would have loved to just pay for my documents instead of buying credits I may not use for awhile. But still worth it

I’ve never sent a fax before and on top of that, I was in a bit of a bind and I was looking for a fax app that would let me fax something for free. I ended up downloading two useless apps before trying this one and it actually gave me “credits” to send something for free! I HIGHLY RECOMMEND Faxfro... Show more miPhone TO EVERYONE!

This app has NO customer service and will not reply to messages. I cannot turn off my account therefore they will be charging me. Horrible company!