ManageBridge app not working? crashes or has problems?

ManageBridge Status

Last Updated on 2024-05-15 by Everbridge, Inc.

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Common ManageBridge Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ManageBridge app on iOS and Android devices. Solve all ManageBridge app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ManageBridge iPhone Issues and Solutions

ManageBridge iOS app crashes, not working, errors
ManageBridge iOS app network issues
ManageBridge on iOS has black/white screen

ManageBridge Android App Issues and Solutions

ManageBridge has errors/crashing/not working
ManageBridge server network connectivity issues
ManageBridge has black screen

ManageBridge iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ManageBridge app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ManageBridge app crashes or not working on Iphone (iOS):

Close and restart the ManageBridge app on iPhone
Update ManageBridge app to the Latest Version for iOS
Uninstall and reinstall ManageBridge iPhone app
Update your iPhone to the latest iOS version

Fix ManageBridge on iPhone unable to connect to server/internet connection issues::

To resolve ManageBridge network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ManageBridge black/white screen (blank screen) on iPhone:

Follow the ManageBridge iOS app troubleshooting guide Here →

ManageBridge Android App Issues and Solutions

Fix ManageBridge not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ManageBridge app issues:

Force Stop the ManageBridge App
1. On android, goto "Settings" » click ManageBridge app. » click "Force Stop".

Update ManageBridge to the latest version on PlayStore

Clear ManageBridge App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ManageBridge app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ManageBridge.

Fix ManageBridge unable to contact server/ ManageBridge internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ManageBridge » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ManageBridge » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ManageBridge on android.

Solve ManageBridge black/white screens issue on Android:

Follow the ManageBridge android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Everbridge, Inc., developers of ManageBridge.

About this app

Everbridge this app brings the same set of rich communication features and critical event management tools available in the desktop version to mobile devices. The mobile app is available to Everbridge clients, providing more control than ever before over their critical communications. Whether it’s launching notifications on-the-fly or from a template to monitoring Safety Connection activities – this app makes managing all your critical events available convenient anywhere, anytime!