VCB Digibank Reviews

VCB Digibank Reviews

Published by on 2026-04-19

🏷️ About: VCB Digibank is the digital banking application for personal customers by Vietcombank (the largest capitalized bank in Vietnam). VCB Digibank has been chosen by tens of millions of customers to conduct their daily financial transactions.


       


Is VCB Digibank Safe to Use?

We Investigate the app owner's website (Vietcombank.com.vn), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🫥 Neutral
50.0%

🤬 Negative experience
49.9%

😎 Positive experience
0.1%

~ from Justuseapp.com NLP analysis of 831 combined software reviews.

Is VCB Digibank Safe?
VCB Digibank does not appear safe based on available data.
0.1/100

  Safety Analysis »»

Is VCB Digibank Legit?
VCB Digibank does not appear legitimate based on our analysis.
100.1/100



Read 20 Customer Service Reviews 😠💢

3.3 out of 5
Doesn’t work completely

Very bad app. Can’t make any transactions whatsoever. Can’t even recognize any bank account number. Wasted of time. Just don’t install it.

Unstable and abroad unsupported

How come it’s too bad. The worst bank app that I ever have used.

Too disappointed

VCBDigibank is not stable, errors occur regularly. Sometimes it even freezes for no reason.
Besides, every transfer is charged unreasonably. Transferring to another VCB bank account used to be free for a short time only.
Bad service for such a big4 bank in Vietnam. Not recommend

Couldn't login showing error

Couldn't login showing error. Making too complicated steps to register but only showing error on VCBDigibank even receiving txt normally via mobile

Bad update

After updating the platform is very non beutiful, difficult using. I am disappointed to update.

Không copy paste được

Đã đổi thành luôn cho phép dán từ ứng dụng khác. Mà ko paste đc. Rất bất tiện khi p gõ tài khoản từng số 1. Khả năng nhầm cao

Fast Transfer fail if note content # symbol character.

This is not app error, it’s system error. It’s also happen when using web to transfer.

Additional info:
Transfer method: Fast Transfer by account number.
Target bank: Techcombank

Great customer service

No complaints here. I arrived in Vietnam from USA 6 months ago. My Vietnamese friends helped me get set up with account, app, and ARM card. The branch near the Tran Hung Dao statue has plenty of quay and English speaking tellers to assist and short waiting times. When I’ve called in with a problem in the middle of the night, I’ve always had prompt, responsive, and courteous services. I use VCBDigibank primarily for paying rent. I wish more features were available to foreigners. I’m happy I chose Vietcombank.

Good UI/UX

VCB app is the best banking mobile app.

Rw

Good app for customer

Useful app

Good and useful app .

Rating

Love you

Very good

Very good bank & application

Work great!

It's simple and work great.

No English

I got exactly one screen in English after choosing English for my language. I chose the non-account holder option since I’m no longer allowed to have a Vietnamese bank account. After that VCBDigibank switched back to Vietnamese only with no option for English. Not at all user friendly.

Smooth app

Smooth and stable app

The best banking app

Best banking app in Vietnam. Easy and smooth to use.

Gorgeous theme and easy to use

VCBDigibank has not only stunning graphic but also simple instruction and I love using it !

Works great

I don’t like the constant advertisements, but it’s simple to use and works great. Hoping for more improvements and additions to VCBDigibank here soon.

App tốt

Good app



Is VCB Digibank Safe? 🙏

VCB Digibank does not appear safe based on available data. JustUseApp Safety Score for VCB Digibank is 0.1/100.
This assessment is based on our NLP analysis of 831 user reviews. Combined with the app store average rating of 3.3/5.

Safety Analysis

49% of users say app is safe 👍
49%

42.6% of users say app is risky 🚨
42.6%

8.4% of users have some concerns ⚠️
8.4%


Is VCB Digibank Legit? 💯

VCB Digibank does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for VCB Digibank is 100.1/100 .
This conclusion is based on analysis of 831 user reviews.

🔏 Privacy & Data Safety

VCB Digibank collected the following data from you:

  • Data Used to Track You:
    • Diagnostics
  • Data Not Linked to You:
    • Diagnostics



How was your experience with VCB Digibank? Post a Review




Features

VCB Digibank is the digital banking application for personal customers by Vietcombank (the largest capitalized bank in Vietnam).

VCB Digibank has been chosen by tens of millions of customers to conduct their daily financial transactions.

- Free account number matching phone number, free account nickname.

- No transfer fees, no registration fees, no maintenance fees.

- Transferring money, and cash withdrawal using QR code.

  Contact Support
Developer:
Vietcombank JSC

Contact e-Mail:


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