Contact VCB Digibank

Contact VCB Digibank Support


Company Name:

About: VCB Digibank is the digital banking application for personal customers by
Vietcombank (the largest capitalized bank in Vietnam). VCB Digibank has been
chosen by tens of millions of customers to conduct their daily financial
transactions.


 
  2026-04-19

VCB Digibank Customer Service 💢

Hard-to-find customer service info can be a red flag. Is VCB Digibank Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Vietcombank JSC



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit VCB Digibank Website

Privacy Policy: https://digibank.vietcombank.com.vn/privacy-policy.html

Developer: Vietcombank




Privacy & Terms:

https://www.vietcombank.com.vn



Can I trust VCB Digibank app?

Protect your data and wallet. We investigate the developer's website (Vietcombank.com.vn), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

3.3 out of 5

Too disappointed

2025-01-07

by Wolf_vn

The app is not stable, errors occur regularly. Sometimes it even freezes for no reason.
Besides, every transfer is charged unreasonably. Transferring to another VCB bank account used to be free for a short time only.
Bad service for such a big4 bank in Vietnam. Not recommend

Couldn't login showing error

2025-01-08

by Pnam2kx

Couldn't login showing error. Making too complicated steps to register but only showing error on the app even receiving txt normally via mobile

Doesn’t work completely

2025-01-09

by Dom0131

Very bad app. Can’t make any transactions whatsoever. Can’t even recognize any bank account number. Wasted of time. Just don’t install it.




Have a Problem with VCB Digibank? Report Issue




Why should I report an Issue with VCB Digibank?

  1. Pulling issues faced by users like you is a good way to draw attention of VCB Digibank to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a VCB Digibank customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using VCB Digibank.


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