Ibotta app not working? crashes or has problems?

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I have a problem with Ibotta

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⚠️ Most reported problems ⚠️
Something else
59.0%

Not working
15.4%

Crashes
10.3%

Connection
7.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Ibotta Problems 🔥

- Rarely able to redeem any offers

- Offers at Walmart are not at Target or vice versa

- Not automatically receiving credits when using account info at checkout

- Denied credits when submitting receipt

📋 23 Reported Issues:

V
Virginia Logan 2025-02-08

Since Feb 1,2025 no money has been added to my account when I shop at Walmart and get right items

S
Suly 2024-01-14

Play store said it won't work on my phone. Is there another way? I would love to have ibotta

L
Leann 2023-08-13

My account what's telling me to retry but when I push the retry button to open it it's showing me a rocket with an x on the side

L
Linda L Hahn 2023-03-15

The app is working fine except I have been trying to link my Giant Eagle advantage card with ibotta and all it says is "problem with getting your information. I have the latest update, I have uninstalled and reinstalled the app, and my apple iphone has an IOS of 16.3.1. I have been trying for 2 days. I realize I can take a pic of my receipts, but they are so long and on an iphone its just ridiculous.....

R
Rebecca Daniels 2023-02-18

You have a coupon 5.00 off 2 Finish Quantum 15 count only. I added it went to walmart and purchased the items when I got back home ready to scan the receipt it was gone the only thing it gave me was the 1.25 coupon.

M
Michelle Norway 2022-11-18

My app works however sometimes it says I recieved cash back from Walmart recently but then it reverses . Also I check to clip a coupon and it will not allow that either

S
Shell Shuttler 2022-10-04

Ibotta is not working. All day long it hasn’t let me on and says we’re having trouble connecting.

R
Rosie Pittman 2022-09-03

Hello, I have been having issues with my Ibotta account for over a month. I have sent numerous messages with no help. My issue is with the local store in Texas, HEB. The HEB grocery store is no longer listed under stores. I only have access to it because I saved it in favorites. When I click on the rebates under HEB it does not show the store listed on any of the rebates even though I am in HEB. I have the latest version of the app 6.151.1. I have also not received any bonuses in a while. I'm not the only one having this issue, my daughter and friends have the same issue. Hope this comment will get me help

M
Margaret Ball 2022-09-03

I accidentally uninstalled my iobotta app and can't get it back it's says my device won't take that version on my tablet

A
Angela Robinson 2022-08-30

Ibotta not connecting when trying to open shopping list or when redeeming a receipt.

A
Alexis 2022-08-19

App not working....

A
AJ 2022-08-15

App hasn’t worked for months. Updating doesn’t make any difference. Incredibly frustrating.

H
Hailey Clausing 2022-07-31

App will not open. I have unistalled and reinstalled. Still not working.

N
Norma 2022-07-24

I forgot my password after being told to log out and now I can't log in. I have requested several times for a link to reset the password but get no answer back addressing this problem.

B
BRITTNEY 2022-07-19

Won't load. Just keeps trying to load. Clear cache, uninstall and reinstalled. Restarted my device etc

A
Amelia Tharp 2022-06-17

I cannot login to my Ibotta account. Every time I put in my email and password it takes me to a white page saying webpage is not available. I have uninstalled and reinstalled the app, cleared the cache, but nothing is working. Please help!

K
Kah 2022-06-10

Constantly getting "trouble connecting" for days. Rebooted phone, cleared cache, updated app. Still problems.

C
Christine Baker 2022-06-08

The app will not work, says "sorry there was a problem". Hasn't worked in weeks. I have money on the account, I hope it won't be lost.

A
Alissa Dorough 2022-06-05

I've been unable to log-in for over a week. I contacted help desk and was told they would look into it, but still no luck. I was told over a week ago that I had to sign back in, and it hasn't worked since.

M
Misty Montgomery 2022-05-28

Unable to log in today. Tried website & app. And different phones

T
Tammy 2022-05-28

I had to go back in after updating app and my earnings and history are gone, too.

S
Shanece 2022-05-26

Had to update app and won't let me sign back in

T
Trina 2022-05-26

My app is not working. It will not let me sign in! Yesterday it said it updated and needed me to sign in again and now it will not work!

Showing 1-23 of 23 reported issues:

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