Ibotta Status
Are you having issues? Select the issue you are having below and provide feedback to Ibotta.
34 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
The app won't open,can't sign in
Had to change the passwrd. Screen has grey circle with red spinning circle inside. Never updates.
Since Feb 1,2025 no money has been added to my account when I shop at Walmart and get right items
📋 22 Reported Issues:
Play store said it won't work on my phone. Is there another way? I would love to have ibotta
My account what's telling me to retry but when I push the retry button to open it it's showing me a rocket with an x on the side
The app is working fine except I have been trying to link my Giant Eagle advantage card with ibotta and all it says is "problem with getting your information. I have the latest update, I have uninstalled and reinstalled the app, and my apple iphone has an IOS of 16.3.1. I have been trying for 2 days. I realize I can take a pic of my receipts, but they are so long and on an iphone its just ridiculous.....
You have a coupon 5.00 off 2 Finish Quantum 15 count only. I added it went to walmart and purchased the items when I got back home ready to scan the receipt it was gone the only thing it gave me was the 1.25 coupon.
My app works however sometimes it says I recieved cash back from Walmart recently but then it reverses . Also I check to clip a coupon and it will not allow that either
Ibotta is not working. All day long it hasn’t let me on and says we’re having trouble connecting.
Hello, I have been having issues with my Ibotta account for over a month. I have sent numerous messages with no help. My issue is with the local store in Texas, HEB. The HEB grocery store is no longer listed under stores. I only have access to it because I saved it in favorites. When I click on the rebates under HEB it does not show the store listed on any of the rebates even though I am in HEB. I have the latest version of the app 6.151.1. I have also not received any bonuses in a while. I'm not the only one having this issue, my daughter and friends have the same issue. Hope this comment will get me help
I accidentally uninstalled my iobotta app and can't get it back it's says my device won't take that version on my tablet
Ibotta not connecting when trying to open shopping list or when redeeming a receipt.
App not working....
App hasn’t worked for months. Updating doesn’t make any difference. Incredibly frustrating.
App will not open. I have unistalled and reinstalled. Still not working.
I forgot my password after being told to log out and now I can't log in. I have requested several times for a link to reset the password but get no answer back addressing this problem.
Won't load. Just keeps trying to load. Clear cache, uninstall and reinstalled. Restarted my device etc
I cannot login to my Ibotta account. Every time I put in my email and password it takes me to a white page saying webpage is not available. I have uninstalled and reinstalled the app, cleared the cache, but nothing is working. Please help!
Constantly getting "trouble connecting" for days. Rebooted phone, cleared cache, updated app. Still problems.
The app will not work, says "sorry there was a problem". Hasn't worked in weeks. I have money on the account, I hope it won't be lost.
I've been unable to log-in for over a week. I contacted help desk and was told they would look into it, but still no luck. I was told over a week ago that I had to sign back in, and it hasn't worked since.
Unable to log in today. Tried website & app. And different phones
I had to go back in after updating app and my earnings and history are gone, too.
Had to update app and won't let me sign back in
My app is not working. It will not let me sign in! Yesterday it said it updated and needed me to sign in again and now it will not work!
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‼️ Outages Happening Right Now
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May 29, 2026, 04:24 PMa Windows user from Redding, United States reported problems with Ibotta : Connection
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May 29, 2026, 01:33 PM
a user from Madison, United States reported problems with Ibotta : Account
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May 28, 2026, 06:27 PM
a iOS user from Milwaukee, United States reported problems with Ibotta : Connection
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Apr 15, 2026, 09:30 PM
a AndroidOS user from Nahunta, United States reported problems with Ibotta : Login
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Apr 07, 2026, 11:43 AM
a AndroidOS user from Dallas, United States reported problems with Ibotta : Login
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Mar 26, 2026, 12:17 AM
a AndroidOS user from Republic, United States reported problems with Ibotta : Not working
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Mar 25, 2026, 11:53 PM
a AndroidOS user from Republic, United States reported problems with Ibotta : Not working
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Jan 31, 2026, 06:07 PM
a AndroidOS user from Clearwater, United States reported problems with Ibotta : Connection
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Jan 11, 2026, 05:43 PM
a Windows user from Decatur, United States reported problems with Ibotta : Login
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Jan 04, 2026, 10:59 PM
a iOS user from Santa Barbara, United States reported problems with Ibotta : Not working
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