Ibotta Status
Published by Ibotta, Inc. on 2023-12-20 With Ibotta, you can earn real cash back every time you shop online or in-store.
Simply check Ibotta before you shop in-store or online, travel, dine out, or
make a purchase in your favorite apps, and you can get rewarded with cash back.
Are you having issues? Select the issue you are having below and provide feedback to Ibotta.
problems reported in the last 24 hours
Reported Issues: 22 Comments
By Suly 3 months ago
Play store said it won't work on my phone. Is there another way? I would love to have ibotta
By Leann 8 months ago
My account what's telling me to retry but when I push the retry button to open it it's showing me a rocket with an x on the side
By Linda L Hahn 1 year ago
The app is working fine except I have been trying to link my Giant Eagle advantage card with ibotta and all it says is "problem with getting your information. I have the latest update, I have uninstalled and reinstalled the app, and my apple iphone has an IOS of 16.3.1. I have been trying for 2 days. I realize I can take a pic of my receipts, but they are so long and on an iphone its just ridiculous.....
By Rebecca Daniels 1 year ago
You have a coupon 5.00 off 2 Finish Quantum 15 count only. I added it went to walmart and purchased the items when I got back home ready to scan the receipt it was gone the only thing it gave me was the 1.25 coupon.
By Michelle Norway 1 year ago
My app works however sometimes it says I recieved cash back from Walmart recently but then it reverses . Also I check to clip a coupon and it will not allow that either
By Shell shuttler 1 year ago
Ibotta is not working. All day long it hasn’t let me on and says we’re having trouble connecting.
By Rosie Pittman 1 year ago
Hello, I have been having issues with my Ibotta account for over a month. I have sent numerous messages with no help. My issue is with the local store in Texas, HEB. The HEB grocery store is no longer listed under stores. I only have access to it because I saved it in favorites. When I click on the rebates under HEB it does not show the store listed on any of the rebates even though I am in HEB. I have the latest version of the app 6.151.1. I have also not received any bonuses in a while. I'm not the only one having this issue, my daughter and friends have the same issue. Hope this comment will get me help
By Margaret ball 1 year ago
I accidentally uninstalled my iobotta app and can't get it back it's says my device won't take that version on my tablet
By Angela Robinson 1 year ago
Ibotta not connecting when trying to open shopping list or when redeeming a receipt.
By Alexis 1 year ago
App not working....
By AJ 1 year ago
App hasn’t worked for months. Updating doesn’t make any difference. Incredibly frustrating.
By Hailey Clausing 1 year ago
App will not open. I have unistalled and reinstalled. Still not working.
By Norma 1 year ago
I forgot my password after being told to log out and now I can't log in. I have requested several times for a link to reset the password but get no answer back addressing this problem.
By BRITTNEY 1 year ago
Won't load. Just keeps trying to load. Clear cache, uninstall and reinstalled. Restarted my device etc
By Amelia Tharp 1 year ago
I cannot login to my Ibotta account. Every time I put in my email and password it takes me to a white page saying webpage is not available. I have uninstalled and reinstalled the app, cleared the cache, but nothing is working. Please help!
By Kah 1 year ago
Constantly getting "trouble connecting" for days. Rebooted phone, cleared cache, updated app. Still problems.
By Christine Baker 1 year ago
The app will not work, says "sorry there was a problem". Hasn't worked in weeks. I have money on the account, I hope it won't be lost.
By Alissa Dorough 1 year ago
I've been unable to log-in for over a week. I contacted help desk and was told they would look into it, but still no luck. I was told over a week ago that I had to sign back in, and it hasn't worked since.
By Misty Montgomery 1 year ago
Unable to log in today. Tried website & app. And different phones
By Tammy 1 year ago
I had to go back in after updating app and my earnings and history are gone, too.
By Shanece 1 year ago
Had to update app and won't let me sign back in
By Trina 1 year ago
My app is not working. It will not let me sign in! Yesterday it said it updated and needed me to sign in again and now it will not work!
Common dislikes about Ibotta app
- Rarely able to redeem any offers
- Offers at Walmart are not at Target or vice versa
- Not automatically receiving credits when using account info at checkout
- Denied credits when submitting receipt
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Common Ibotta Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Ibotta app on iOS and Android devices. Solve all Ibotta app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ibotta, Inc., developers of Ibotta.
100% Contact Match
Developer: Ibotta
E-Mail: [email protected]
Website: Visit Ibotta Website
When you’re ready, Withdraw your cash earnings via PayPal or your choice of a variety of gift cards. this app is the easiest way to save money every time you shop. - Our partners include: Walmart, Uber, Lowe’s, Kohl’s, Kroger, CVS, Rite Aid, Groupon, eBay, Boxed, Best Buy, Bed Bath & Beyond, Drizly, Hotels. com, AMC, eBags, Thrive Market, Safeway, Walgreens, Costco, World Market, Petco, Whole Foods, Trader Joe’s, and many more. - Start with this app to easily earn cash back when you make purchases on your favorite mobile apps like Uber, Jet. com, Groupon, Boxed, and eBay. - Earn extra cash when you refer friends with your referral code! - Earn even more with extra cash bonuses on specific products or when you hit shopping milestones. - Ditch the promo codes and old paper coupons and shop with this app to earn real cash back. - Download the this app app now to start earning cash back on every purchase, and watch your savings grow! Your feedback is what keeps us going! Simply check this app before you shop in-store or online, travel, dine out, or make a purchase in your favorite apps, and you can get rewarded with cash back. this app works with leading brands and retailers, including Best Buy, Lowe’s, Safeway, eBay, and so many more, to help you save money without the hassle of traditional coupons, or promo codes. this app has credited $1 billion to savers! With this app, you can earn real cash back every time you shop online or in-store. Join millions of users that are saving and earning cash back on every purchase. Redeem offers – Upload your receipt or link your loyalty card for instant cash back. 4. Get cash back – Watch your savings grow! Note: this app may use your location to help find stores. Be a part of the next billion dollars! 1. 2. 3. Please take a moment to rate our app. Continued use of your phone’s GPS running in the background can dramatically decrease battery life.
