Soléa app not working? crashes or has problems?

Soléa Status

Last Updated on 2024-01-12 by Les Transports de l'Agglomération Mulhousienne

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18 User reports:
App has problems

User reports 18

⚠️ Most reported problems ⚠️

Not working

55.6%

33.3%

Crashes

11.1%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Soléa? Report Issue

Common Soléa Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Soléa app on iOS and Android devices. Solve all Soléa app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Soléa iPhone Issues and Solutions

Soléa iOS app crashes, not working, errors
Soléa iOS app network issues
Soléa on iOS has black/white screen

Soléa Android App Issues and Solutions

Soléa has errors/crashing/not working
Soléa server network connectivity issues
Soléa has black screen

Soléa iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Soléa app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Soléa app crashes or not working on Iphone (iOS):

Close and restart the Soléa app on iPhone
Update Soléa app to the Latest Version for iOS
Uninstall and reinstall Soléa iPhone app
Update your iPhone to the latest iOS version

Fix Soléa on iPhone unable to connect to server/internet connection issues::

To resolve Soléa network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Soléa black/white screen (blank screen) on iPhone:

Follow the Soléa iOS app troubleshooting guide Here →

Soléa Android App Issues and Solutions

Fix Soléa not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Soléa app issues:

Force Stop the Soléa App
1. On android, goto "Settings" » click Soléa app. » click "Force Stop".

Update Soléa to the latest version on PlayStore

Clear Soléa App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Soléa app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Soléa.

Fix Soléa unable to contact server/ Soléa internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Soléa » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Soléa » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Soléa on android.

Solve Soléa black/white screens issue on Android:

Follow the Soléa android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Les Transports de l'Agglomération Mulhousienne, developers of Soléa.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Soléa Website

Privacy Policy: https://www.solea.info/confidentialité

Developer: Soléa

About this app

L’application this app, un outil indispensable qui vous accompagne dans tous vos déplacements dans l’agglomération mulhousienne jusqu’à la vallée de Thann. Préparez votre voyage avec sérénité avec l’application mobile this app.