Are you having issues? Select the issue you are having below and provide feedback to Turo — Car rental marketplace.
- Negative experiences with unreliable hosts
- Ambiguous listings
- Loss of 20kwh battery space
- Difficulty charging with level 2 charging
- Company will say you did damage to the car when pictures show otherwise
I keep trying to book a car but it freezes on after I hit the BOOK button
Not letting me open up bookings or respond to emails
Have had the same "you're not allowed to list vehicles at this time" message when trying to list. Have contacted customer support multiple times and they always say they're on it, and that I should be receiving an email when it's approved. It's been a month and still no email.
Won’t let me complete a reservation
I cannot log in to my Turo account. I am 'blocked'. How do I get 'un-blocked'?
Immediately I’m done listing my car as a host instead of listed it says incomplete
I can’t list my car as a host. On the app it won’t load the page and on the desktop website it says “you’re not allowed to list vehicles at this time”
Not working or letting me look at any cars
Unable to sign in using app or online.
Having issues with the app as a whole. It wont open messages, host and renter details, booked details or anything. I’m unable to get in contact or check guest in correctly through the app. This is embarrassing and unprofessional
Turo go - froze my tesla app and wont work for guest - had to physically unlock the car - disappointment and makes host look bad to guests. 4/15/2022
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E-Mail: support@turo.com
Website: 🌍 Visit Turo Website
Privacy Policy: https://turo.com/policies/privacy-policy
Developer: Turo Inc.
a user from Whistler, Canada reported problems with Turo — Car rental marketplace : Not working
a user from Saint-Quentin, France reported problems with Turo — Car rental marketplace : Not working