DiDi provides various efficient and reliable mobility services to hundreds of
millions of users worldwide. Whenever needed, DiDi can get you a ride in
minutes, saving you from the hassle of finding parking or long wait.
Are you having issues? Select the issue you are having below and provide feedback to DiDi.
By G 4 months ago
Can't download didi for greater china. Normal didi can but it says that it does not have coverage for suzhou
By Yenfong 10 months ago
I have tried to create account but unsuccessful, no matter using own mobile data or wifi also cannot, can please assist
- The app can be difficult to navigate, especially for non-Chinese speakers.
- The app sometimes does not translate into English automatically.
- There have been reports of sexual assault and other safety concerns with Didi drivers.
- Customer service may not always be helpful in resolving issues, such as lost items or bad experiences with drivers.
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Complete guide to troubleshoot DiDi app on iOS and Android devices. Solve all DiDi app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Beijing XiaoJu Technology Co., Ltd., developers of DiDi.
57.14% Contact Match
Developer: DiDi Global
E-Mail: [email protected]
Website: Visit DiDi Website
Instant IM translation between English and Chinese is also available in the Chinese mainland. 5. this app Express – Enjoy a convenient and affordable ride. this app Premier – Ride in a premium vehicle and enjoy your driver’s professional services. Reserve an airport pick-up and drop-off service whenever needed. this app Luxe – Indulge yourself in the highest levels of comfort and luxury in a premium lounge on wheels. You can also check the route your driver takes to pick you up as well as the driver's estimated time of arrival (ETA) and real-time traffic conditions. 4. Whenever needed, this app can get you a ride in minutes, saving you from the hassle of finding parking or long wait. 2. To use this app outside the Greater China Region, please download the “this app-Mobility” app to enjoy our services. this app provides various efficient and reliable mobility services to hundreds of millions of users worldwide. To book a ride, choose your pick-up and drop-off locations. The in-app messaging feature allows easy communication with your driver. Once matched with a driver, you will be able to see information of the driver and the vehicle. You can add and save frequent destinations for future rides. 3.