Fidelity Charitable Reviews

As others have mentioned, I keep getting error message when logging in. It’s been going on for the past 2-3 months. Please fix this problem.

I don’t like to remember a thousand of passwords so I saved password for FidelityCharitable. But when it does software update, it loses my password and requires me to re-enter the password to use it. I say forget it and remove it from my iPhone. It is useless.

When you try to enable Touch ID, you’re obviously asked for your name and password first. But when you try to enter your password, the iPad’s on-screen keyboard blocks the password field so that you can’t see what you’re typing and you can’t access the field to copy a password from your password manager. Since the page is short, you can’t scroll down to see the password field, you’re just screwed.

So, for me, it’s totally unusable - I’d give it zero stars if I could.

As a Fidelity customer, I'm disappointed in the quality of FidelityCharitable. I couldn't get past the User Agreement section without FidelityCharitable crashing.

Usually Fidelity is so much better with technology, but not here. Something was missed.

Avoid FidelityCharitable for now.

I have an iPhone 11 with iOS 15.0.1. When I launch FidelityCharitable it authenticates and then throws an error retrieving the accounts and quits FidelityCharitable .

Can someone investigate? I’ve never had a problem before.

First time trying to use FidelityCharitable, it tells me that FaceID isn’t working and to enter my login info manually, which is what I had been doing. I’ll be interested to actually use FidelityCharitable if I ever get logged in.

When I try to use FidelityCharitable , it says to go to App Store to download latest version, but, when I do that, it says I have latest version and only thing at App Store is link to “Open” FidelityCharitable , but when I do that, it’s back to saying I need to download latest version. In other words, FidelityCharitable doesn’t work!

I have used FidelityCharitable for years but now I can’t even log in let alone use faceID. Please fix!

FidelityCharitable crashes everytine you try to set up a new grant. It’s kind of worthless for anything but viewing the account and existing grants.

It would be helpful to have the full website capability in FidelityCharitable , most importantly document manager (confirmations, statement and check images)

This used to be a great app until I moved to new phone. Not sure if it’s iOS12 or IPhone XS Max - when I enter userID and password to enable touchID/FaceID, FidelityCharitable crashes

I can still login by using password. But cannot use touchID/FaceID anymore 😩

My previous review:

I was able to download and enable Touch ID and look at the balance, search for charities etc. I have not yet attempted to send money to the charity, will do shortly. So far I was able to find almost all of the charities I regularly donate.

So far so good.

App is limited in how you can only make distributions and not contribute to your account. However, there is a major bug. When I try to schedule a future or recurring grant. FidelityCharitable freezes. FidelityCharitable works fine on grants sent "as soon as possible ".

I have loved FidelityCharitable for years, but it has recently failed to stay up-to-date with iOS updates or something. Not only does it say that my face ID is not available but also I get stuck in the oh yeah, security credentials step with no ability to login. Please advise.

It shows “Loading…” forever. Last year it showed a blank screen. So, progress…?

Apart from feedback not having worked for years, FidelityCharitable does what it’s supposed to; let’s you send donations.

Makes donations simple

Now that the screw up in the last version has been fixed to restore login with facial recognition and to remember your login FidelityCharitable is great and furnishes all the features needed in an iPhone app. Although you can't contribute to your fund that is probably not a feature that would play well on a phone screen.

Love FidelityCharitable. So easy to use. I was able to make a contribution to the account and process a gift with ease.

Love an app that just works with simple interface. Quick and easy, just the way I like it.

If you are a Fidelity Charitable donor, FidelityCharitable makes it quite simple to make grants and review your previous grants. It would be nice if you could see your history of donations to a charity within FidelityCharitable , but instead you just need to scroll back through the whole list.

As expected with Fidelity, the user interface it top notch. I wish Fidelity Charitable would let me invest in FBTC, the Fidelity Bitcoin Trust.