Fidelity Charitable Reviews

Fidelity Charitable Reviews

Published by on 2026-03-18

🏷️ About: The free Fidelity Charitable ® app lets you: --Open a Giving Account --Recommend grants --Monitor the status of grants and contributions --See future one-time and recurring grant recommendations Easy ways recommend a grant; --From a list of previously supported organizations --By looking up a new organization --Set up future, one-time, or recurring grant recommendations Other convenient features: --View your current.


Is Fidelity Charitable Safe to Use?

We Investigate the app owner's website (Fidelitycharitable.org), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
66.7%

😎 Positive experience
33.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 19 combined software reviews.

Is Fidelity Charitable Safe?
Fidelity Charitable appears generally safe, but use with caution.
33.3/100

  Safety Analysis »»

Is Fidelity Charitable Legit?
Fidelity Charitable appears legitimate, though exercise caution.
33.3/100



Read 20 Customer Service Reviews 😠💢

4.0 out of 5
Login prob

As others have mentioned, I keep getting error message when logging in. It’s been going on for the past 2-3 months. Please fix this problem.

Update lost my password

I don’t like to remember a thousand of passwords so I saved password for FidelityCharitable. But when it does software update, it loses my password and requires me to re-enter the password to use it. I say forget it and remove it from my iPhone. It is useless.

Touch ID enabling screen broken - FAIL!

When you try to enable Touch ID, you’re obviously asked for your name and password first. But when you try to enter your password, the iPad’s on-screen keyboard blocks the password field so that you can’t see what you’re typing and you can’t access the field to copy a password from your password manager. Since the page is short, you can’t scroll down to see the password field, you’re just screwed.

So, for me, it’s totally unusable - I’d give it zero stars if I could.

Not ready for prime time - avoid

As a Fidelity customer, I'm disappointed in the quality of FidelityCharitable. I couldn't get past the User Agreement section without FidelityCharitable crashing.

Usually Fidelity is so much better with technology, but not here. Something was missed.

Avoid FidelityCharitable for now.

App errors out when retrieving accounts

I have an iPhone 11 with iOS 15.0.1. When I launch FidelityCharitable it authenticates and then throws an error retrieving the accounts and quits FidelityCharitable .

Can someone investigate? I’ve never had a problem before.

Can’t log in

First time trying to use FidelityCharitable, it tells me that FaceID isn’t working and to enter my login info manually, which is what I had been doing. I’ll be interested to actually use FidelityCharitable if I ever get logged in.

App NOT Working

When I try to use FidelityCharitable , it says to go to App Store to download latest version, but, when I do that, it says I have latest version and only thing at App Store is link to “Open” FidelityCharitable , but when I do that, it’s back to saying I need to download latest version. In other words, FidelityCharitable doesn’t work!

App no longer working

I have used FidelityCharitable for years but now I can’t even log in let alone use faceID. Please fix!

Crashes constantly

FidelityCharitable crashes everytine you try to set up a new grant. It’s kind of worthless for anything but viewing the account and existing grants.

Needs more work

It would be helpful to have the full website capability in FidelityCharitable , most importantly document manager (confirmations, statement and check images)

Touch ID broken

This used to be a great app until I moved to new phone. Not sure if it’s iOS12 or IPhone XS Max - when I enter userID and password to enable touchID/FaceID, FidelityCharitable crashes

I can still login by using password. But cannot use touchID/FaceID anymore 😩

My previous review:

I was able to download and enable Touch ID and look at the balance, search for charities etc. I have not yet attempted to send money to the charity, will do shortly. So far I was able to find almost all of the charities I regularly donate.

So far so good.

Almost....

App is limited in how you can only make distributions and not contribute to your account. However, there is a major bug. When I try to schedule a future or recurring grant. FidelityCharitable freezes. FidelityCharitable works fine on grants sent "as soon as possible ".

Not able to log in

I have loved FidelityCharitable for years, but it has recently failed to stay up-to-date with iOS updates or something. Not only does it say that my face ID is not available but also I get stuck in the oh yeah, security credentials step with no ability to login. Please advise.

Feedback screen hangs

It shows “Loading…” forever. Last year it showed a blank screen. So, progress…?

Apart from feedback not having worked for years, FidelityCharitable does what it’s supposed to; let’s you send donations.

Nice app

Makes donations simple

Update

Now that the screw up in the last version has been fixed to restore login with facial recognition and to remember your login FidelityCharitable is great and furnishes all the features needed in an iPhone app. Although you can't contribute to your fund that is probably not a feature that would play well on a phone screen.

Awesome app

Love FidelityCharitable. So easy to use. I was able to make a contribution to the account and process a gift with ease.

Simple and Intuitive.

Love an app that just works with simple interface. Quick and easy, just the way I like it.

It does what it does

If you are a Fidelity Charitable donor, FidelityCharitable makes it quite simple to make grants and review your previous grants. It would be nice if you could see your history of donations to a charity within FidelityCharitable , but instead you just need to scroll back through the whole list.

Great user interface

As expected with Fidelity, the user interface it top notch. I wish Fidelity Charitable would let me invest in FBTC, the Fidelity Bitcoin Trust.



Is Fidelity Charitable Safe? 🙏

Fidelity Charitable appears generally safe, but use with caution. JustUseApp Safety Score for Fidelity Charitable is 33.3/100.
This assessment is based on our NLP analysis of 19 user reviews. Combined with the app store average rating of 4.0/5.


Is Fidelity Charitable Legit? 💯

Fidelity Charitable appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Fidelity Charitable is 33.3/100 .
This conclusion is based on analysis of 19 user reviews.




How was your experience with Fidelity Charitable? Post a Review




Features

Giving Account is a registered service mark of the Trustees of Fidelity Charitable.

Fidelity Charitable is the brand name for the Fidelity® Charitable Gift Fund, an independent public charity with a donor-advised fund program.

The Fidelity Charitable logo is a service mark, and Fidelity Charitable and Fidelity are registered service marks, of FMR LLC, used by Fidelity Charitable under license.

Various Fidelity companies provide services to Fidelity Charitable.

--View your current Giving Account investment selections.

  Contact Support
Developer:
Fidelity Investments