Are you having issues? Select the issue you are having below and provide feedback to RedwoodCU.
Complete guide to troubleshoot RedwoodCU app on iOS and Android devices. Solve all RedwoodCU app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Redwood Credit Union, developers of RedwoodCU.
Block online transactions or set alerts for purchases above certain amounts. • Request a balance transfer to consolidate other card balances to your RCU Visa. • Report your credit or debit card lost or stolen. (This will cancel your card & issue a new one, so if it’s only misplaced, freeze it instead. • Add upcoming travel notes to ensure access when you’re out of town. • Adjust debit card ATM & purchase limits to meet your needs. • Set your PIN on all your cards. Update your PIN on existing cards or set the PIN on your new card. • Landscape view for iPad - adjust RedwoodCU to your preferred orientation. • Autocapture for mobile deposit takes the pictures for you—just align your camera over the check. • Use Device Settings to name your device, enable Face ID/Touch ID, Quick Balance, remember your device, set your language, and manage animations. • Apple Pay® is made available by Apple. Get it through RedwoodCU ! • Update your address, email, phone number, & more under Profile & Settings. • Use Quick Balance to see balances without signing in. • View an overview of accounts, loans, credit cards & investments in Account Summary. Swipe to view all your cards and details. • View & redeem your RCU credit & debit rewards points for cash or other rewards. • Not using your debit or credit card? Freeze it for extra security until you’re ready to use it again. • Gain control over your spending with debit & credit card alerts & controls. Freeze your card, set alerts, report a card lost or stolen, activate and view a digital card, change your PIN, and more, all in one place. Select an account to view transaction history. • Overdraft controls - set a backup option for when there's not enough in your account. • Set up & edit account alerts. View sent alert history. • Questions about your account? Contact us securely through RedwoodCU ! • RCUpay, easily send money to friends & family—even if they aren't an RCU Member! • Free Bill Pay service - add or edit payees, and pay bills on the go. • All your cards, right where you want them. Looking for a low-rate credit card, that new vehicle you’ve had your eye on, or maybe your dream home? Mobile Lending – Our best loans, credit cards, and rates right in the palm of your hand. Haga clic Español en la página de inicio de sesión para cambiar la aplicación a español. • Forgot your username or password? Applying for a loan is easier than ever. ¿Hablas español? Nosotros también. Load your RCU credit or debit card into Apple Pay today! • iPhone, iPad, Face ID, Touch ID, and Apple Pay are registered trademarks of Apple Inc.