Contact RedwoodCU Support
Company Name: Redwood Credit Union
About: Card Controls – Your cards, anywhere anytime.
Freeze your card, set alerts,
report a card lost or stolen, activate and view a digital card, change your PIN,
and more, all in one place.
RedwoodCU Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: remotedelivery@redwoodcu.org
Website: 🌍 Visit Redwood CU Website
Privacy Policy: https://www.redwoodcu.org/ask-rcu/844/
Developer: Redwood Credit Union
3 Most reported problems 😔💔
Too long to even start up the app
by Alexaa756
I have deleted it multiple times, tried my data or restarted my WiFi. The app will not start up. I have to go through safari to check my bank info. So ridiculous. Now it’s saying that “service isn’t available” on an all blank page. Like this is so time consuming and all I want it to check MY MONEY.
I recommend that you go open a bank account else where because they clearly don’t know who to run a app. So ridiculous and time consuming. Still hasn’t been working.
This Redwood Credit Union App Does Not Work
by Cris Pian
IT: Needs To Be Re-Worked Or
Fixed. THE: Only Way To Access
My Account Is By Accessing My
Desktop Version On This App
Within Some Of My iTUNES
Devices.
URL: Errors Is Not A Valid Statement So Please Be Sure
To Have This Looked Into And
Have This Issue Corrected.
BEFORE: This Is Ever Implemented
Be Sure To Go To Member Sign Up
And Not A Member. THEN: Punch
In Desktop Setting. AND: Then
Enter Your Sign In Information
To Your Account.
YOU: Can Just Expand Your
Features By Just Enlarging
The Icons With Your Fingertips.
MAKE: Your Accessability Is
Set So You Can Your Account
Information.
YOU: Need To Go To Your Web Browser To Access Your Account
As Well As Your App. DELETE:
Your App It Keeps On Saying
URL Error Lock.
Doesn’t work on iPod touch gen 7
by Another_daniel
Worked great on iPod Touch gen 6 and 12.9” iPad Pro gen 1. Since I replaced my iPod touch with the gen 7, I get error messages when trying to access my account or locate ATM without logging on. I called in the problem a month ago. No response from IT and no fix. Maybe this review will get things moving so I can mobile bank again?
Have a Problem with RedwoodCU? Report Issue
Why should I report an Issue with RedwoodCU?
- Pulling issues faced by users like you is a good way to draw attention of RedwoodCU to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a RedwoodCU customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RedwoodCU.
