Are you having issues? Select the issue you are having below and provide feedback to MIPC.
- Unable to change alert tone to a louder alarm sound
- Poorly made app
- Constant reliability issues
- App server not working properly
- Unable to connect Bluetooth devices
Cloud storage stopped working 16 Feb 24. My subscription is still valid. What is the problem?
How else can I purchase iCloud storage for my camera?
I am having setting up my two cameras I bought and I need to see if they work and are close to the 10 days to register them for full coverage on them both. I only got to inputting the camera's QR code for one camera and have not touched the other yet. As instructed, I powered up the camera, waited for the prompt sound after doing the above. There is no choice between the sound connection or the ethernet. It automatically chooses ethernet and I plug into the router and I get a failed attempt, then it states try again. I have waisted hours trying to set this up and it is frustrating and getting on my damn nerves and I would like to know if these things work or not!! If they don't, then I need to return them before it is too late to get my money back!!
Hello MIPC has been working great. However, i open the app and see then thumbnails ok. But when I click on the thumbnail to go full screen, it opens to full screen black. What. COuld be causing this? Thanks
As of now my cloud storage on the MIPC app is no longer working..I even restarted it and uninstalled the app.. And also reset the camera.. NOTHING this is really frustrating.
For months my sister and I were getting activity/motion push notifications on our phones and then about four weeks ago we no longer got them. We have checked our settings, powered off our phones, deleted the app then reinstalled and still we are not getting any push notifications. Is there a solution to this problem? Thank you for any help!
About three weeks ago push notifications for activity/motion quit working for the two cameras I have installed. I have tried uninstalling then reinstalling the app numerous times with no luck. I have checked and rechecked all the settings. The settings are all accurate. I need help in getting this resolved. Thank you
Hi. The app has stopped send motion/sound alerts when the app is not open. Have done factory reset, checked settings in app and phone, all appear ok. Don’t think I changed any settings prior to problem. Thanks
I am trying to renew my cloud storage and cant figure out how to do it. Please help
My MIPC cloud storage isn’t working, right. I missing a half hour of cloud stream. I can’t figure out if it was deleted how to recover it.
I have 2 IP cameras (Yamla) connected directly with ethernet cable to my router, works good but occasionally they freeze on me, then on the MIPC program I click the left side to start record and then later on freezes again , what making them freeze.
I want to move pics and videos from mipc to my phone SD .
My camera's are no longer reading the micro sd cards. It says I have no videos
Can't pay on my cloud subscription through app.
Need a camera removed from my cloud storage so I can get my new camera to cloud storage
I am not getting any display on the MIPC PC app for my Cloud IP camera after logging in. Is there a problem with your server?
My camera stopped recording movement. I’ve unplugged & reset still nothing. If it does record it’s for like 5 seconds and it will not play back or even open. Still getting notifications.
Cloud storage not working with my master card. Always comes up error
I have forgotten my username and password. I need to reset.
Camera stopped recording to cloud storage that I'm paying for. I've restarted camera via app and by unplugging it. I've checked settings for motion detection and human detection, they are all on. I've even turned off Video upload via cloud storage and turned it back on, but it is still not working!
Started out great, had about a five minute view. Came back a half hour only to find the device is offline. Nothing changed, no settings were changed, nothing. Even went outside to make sure the power was still going to it. This is a poor advertisement for wireless camera. Why have wireless option when you have to have the camera plugged into ethernet. I spent two hours pre permanent position to make sure all my settings were correct. It was working great wirelessly, even tracking family as they walked by. I turned that feature off in the settings, made sure wireless was selected. Once in position, the offline message comes up, I do not, (cannot) run an ethernet cable out to the camera. When it did connect for that five minutes, distance was within range, with good connection showing. So far, not impressed with this camera, or maybe the apps for it, both computer and phone/tablet. Now I cannot even go to settings to check what's going on or even access the sd chip. No chance of purchasing cloud, don't want to get stung there if it's not going to work. Hopefully a resolution can be made, I will wait to review my purchase on Amazon, hoping it is an app issue. Are there any other apps that can be used?
Hello one day my camera was working and now it’s not
Can I have two separate accounts for two different addresses with different login information. The app doesn't let me download the app twice.
This app won't let me login anymore no matter how many times I use the reset password button they sent me!! Complete waste of money. And they got me for 2 years of cloud service for another $40 wasted 🙄
Received a message on cell that says my device needs upgrade. Every time I hit "upgrade", it says upgrading, but then says upgrade failed. Any suggestions? doing this over Wi-Fi.
I am using MIPC free addition and not subscribed to cloud service. No one other me has log in to my account Since day one I noticed that video is gets edited by someone else using cloud features as zone minding, setting up hidden zones, disabling life feed etc. On both my cameras it shows that cloud storage is not open. How can I find someone to verify if my cameras are link to cloud service?
My camera just stopped working due to the app. Keep resetting and nothing, even the help pages are just blank. Must resolve in next few days or will trash and move on with negative reviews
Both the iPhone and the computer have a message stating that your site is dangerous to browse. I would appreciate your help
My cameras isn't working it just stop try resetting them it won't work
hi us this app still compatable with echo show it has stopped on this device have tried disable skill and enable but will not connect . It works on all my other devices it was working ok in the past any advice thanks
Complete guide to troubleshoot MIPC app on iOS and Android devices. Solve all MIPC app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shenzhen Mining Technology Co,Ltd., developers of MIPC.
If you need to cancel the automatic subscription, please manually go the phone "Settings" -->Enter "iTunes Store and App Store"-->Click "Apple ID"-->Select "View Apple ID"-->Enter "Account Settings" -->Click "Subscribe", and then select this app subscription service to cancel the automatic subscription. Through this client, you can view your home, shops, offices and other places at any time in real-time video and video history, also receive immediate alert to the place of abnormal information alarm, and take safety precautions at the first time. When the environment is detected, the client will receive the alert information immediately. 1 cam for 30 days loop record , monthly price is $ 6. 2 cams for 30 days loop record , monthly price is $ 11. 4 cams for 30 days loop record , monthly price is $ 20. For accounts that purchase automatic subscriptions, the cost of the next subscription period will be deducted from your iTunes account 24 hours before the expiration. After the deduction is successful, the service time will be extended by one subscription period. If you do not close the subscription 24 hours before the end of the subscription period, you will be deemed to agree to continue to authorize, and the subscription will be automatically renewed. Real time alarm and information push. this app is a mobile real-time video surveillance software used with cloud camera.