Contact MIPC Support

I need to verify email and reset account info...

Hi, I am trying to find an outdoor solar powered security camera that is supported by my current MIPC app. I currently have 2 cameras on that app wired directly to my internet via usb cable. I am trying to find the wireless camera that stores images on Sd card that then can be downloaded without cloud services. I have searched for 2 hours trying to find a camera/ MIPC . Can you help?

How do I pay my bill, it says expired but I can't find any way of paying it

Yes I am having problems with my cloud I am trying to pull up back videos that should be saved and for some reason I can't find them they're not available so if you could please reach out to me through email or by phone 971-374-8772 I greatly appreciate it thanks for your time

Can't get ma mipc camera to work not sure what I'm doing wrong please help

we bought a camera with this company and they charged us for service. We bought two more cameras and paid for service for two more cameras. The other service we just paid for was one year and is good till 2023. It charged us for the extra two cameras service and deleted the storage for our third. There is no customer service number to call.

The camera works fine with Ethernet connectiion to the router but does not connect wirelessly. I have made sure the camera is close to the router and that the wifi password is entered correctly. Any advice welcome, thank you

I have paid for cloud storage for a month and reoccurring on a monthly basis. My account has been charged however nothing is being stored to the cloud and when I click on cloud storage it just brings me back to the purchase screen. How can this be fixed?

my cam was working then I lost my picture , tried the reset and can't connect yet. help, Help

I am unable to renew the subscription on the 3 cameras I see this message "there is no online device available for transfer" Can you help me please

I need to reset my password. I have tried several times. When I reset it, I get the email, click reset, takes me to new password screen. When I reset my password, still won't let me log in. Please advise.

I am having issues with my second camera no longer records pictures when someone walks by how do I resolve this issue

Last update broke wifi connection. Does not let you connect.

It kicked out of internet and I can't get it back on the internet so now the camera doesn't work.

My mobile app and desktop app both do not launch successfully now, and this morning all the cameras were showing offline, when in fact they were not. Is there some systemwide outage going on?

Is the website offline and if that is the case why does it affect the app. All my cameras now say offline and I have rebooted the router, unplugged and plugged in all the cameras got the lovely beep that they are on but nothing, you can walk around and the cameras track. but the app says they are all offline ,just started happening this morning.. and now when you try to go to the website or even use the windows app, you can go to the website mipcm.com and the windows app wont let you login,

I paid in April for 12 months storage. It still says order unpaid. Please look into this urgently.

I moved to another home and I can't get the camera to work again. I need help please. Thank you.

the camera worked fine for a while & then it said I needed to log in, I was told my password was incorrect. I tried to change the password & couldn't, it still works on my Ipad but I can't get it on my phone I need help.

I recorded a couple different videos on my baby camera and some I'm able to pay, but one in particular, when I click to play, says "cannot play video" and it just happens to be the most important. I've tried to transport it to my cloud and computer to see if it will play on that, but still no luck. Does anyone have any ideas? It was not on a sim card.

My Alexa echo 5 won't find the camera and mic is not in the list although it's "supposed" to be compatible.... Is it under another name?

I’ve paid for a year of cloud service and it’s not recording and storing anymore

Your system sucks and doesn’t record most times. Do not renew my subscription.

I paid $74.19 after taxes on April 7th for 12 months of cloud storage but my my app is showing "30 day" coverage. Please correct.

Hi, i am trying to change my password, ive tried on the app as well as on the actual computer and every single password combination ive tried it says incorrect password. can you help please?

I forget my password. I have tried several times to change it with no success. Can you tell me what my password is?

Trying to connect Yamla camera to home network, when add device is selected and camera ID is entered I'm only given option to add on ethernet, no wifi option provided. Yes the camera is 1 meter away from wifi hub while doing this. I want the camera on wifi

I have the app on my phone and have previously and present downloads footage which transfer to my phone. However i have lost my phone is there a way that i can retrieve these footages maybe from app or central

I have a vimtag 361 camera i paid for cloud service and not getting any it. Is telling me to restore the cloud data manally how do you do that fustrated trying to figure this out

I can’t access my album on My cloud storage. App shuts down when I try opening file. I’m afraid to remove app on phone because I don’t want to loose my videos. I have paid service for a year! I didn’t realize the cloud I bought erases the footage after seven days! My pet just died and I don’t want to loose his last days. Please help!!

No puedo conectar la cámara a red wifi en un lugar donde uso amplificador de señal.

I need to change the password to my network immediately because there has been a breach. The app doesn't allow me to do. I sincerely appreciate your prompt assistance with this matter.

Cancelling subscription. Please unsubscribe me.. what do I need to do . Need confirmation.

My camera is discontected since i charge my sim card, how fo i get to contect again

When is MIPC going to work with Google Home displays??

Dear support team Some days ago my device unfortunately Disconnect for internet i trued to connected either net connection but didint Connect in my mipc Viacom camera...please help me and solve this problem i cant login my account, i also tryed but alas camera shown you device i's offline..

Having major problems with Bluetooth audio. Hearing anything using this device is a major problem. I’m attempting to monitor my elderly mother and I cannot hear her and she cannot hear me. With the additional buffering issue and the fact that it depletes phone battery ,this was a disastrous purchase.

website version has date and time at the top left hand corner but the app doesnt. Is there a way to get this to show on app

Password has expired. I’m sending this back if I don’t get help

Said this would work with google home hub in add ... do you look at adding this device to your app ??

Cloud storage and recording has stopped working and I paid for the year. Please help!

I've been trying to operate my settings I can't go into it it says web page not available can you help me out with that I'm trying to get my camera on automatic etc etc

How do I reactivate my cloud subscription on my camera which I had to reset when I moved?

I had my subscription setup through my iPhone 11 Pro Max and when I signed in using my Xr my subscription just magically cut off and doesn’t give me option to set it back up I’ve missed days of recording n didn’t know and can’t find my wallet

The camera sucks the app sucks I bought cloud storage and have not received it it's telling me to buy it again it says that it expired in 1969 not sure how that's possible when I bought it yesterday, the camera only faces forward and you cannot turn it side to side just up and down and it does not have a very wide lens for an exterior camera, it should have more options and the notifications keep on going off through the night though there's nothing there. Chinese cameras are crap and they have no idea how to function their app to the camera I have two of these chinese-made cameras from two different companies and they're both crap they do not function with the app properly Mipc app does not know military time 28:00 is not a real time and setting camera notifications through the night 22:00 (10:00pm) to 06:00 (6:00am) the app tells me the start time must be earlier than the end time ... FIX THE APP RETARDS

I have paid for the cloud storage 2 times but it is not activated. Can you please help me to solve this problem? Thank you.

paid for cloud service and its not reloading. did this last month and I ended up paying 3 times! i have already paid and it has hit my account. 2107582627 is my contact number.

I instaled a camera and a router 4g and it runs, but i Have tried to use from my iPhone from different city and it said to me that the device is disconected Could you help me? Regards

I have two Conico cameras which were working fine until a week ago. When I pull up either camera on my iphone Max Plus or my iPad both cameras run live for about a minute and then freeze. I have restarted both my phone and iPad, restarted my router, restarted both cameras and reset them to factory. I can't figure out next steps to fix this issue. I need a fix for this asap as I need to be able to monitor both the rooms the cameras are in consistently. I need someone to contact me asap. Thank you for your time in this urgent matter.

Dear Support team, I have just updated my MIPC software on my iPhone to version 7.7.4.2007301000 and I noticed it had a serious bug. The bug is that when I expand the MIPC view on my iPhone it freezes, It happens to all my 6 cameras. I have restarted all of them and reset them but no difference. I have cleared the cache on the MIPC software on my iPhone and still no luck. Looks like a serious bug that you need to fix ASAP. Thank you, Mo

I have just purchased a new iPhone and the app is causing the phone to overheat after 20mins use.