Contact Faster Scan Support

by Tried Hard

I’ve used this app for the last few years and if recommend it to friends and family. Stupidly, I didn’t back up of the documents thinking they were secure within this app. Recently I noticed that I must have accidentally or inadvertently deleted the app, though I don’t really know how that occurred. I put the app back on via the App Store and noticed all of my documents from the last few years are gone. Completely deleted and I am devastated. I lost a lot, a lot, a LOT of important data!! I search the frequently asked questions and I search the Google for any help in recovery, and amazingly, I couldn’t find one sentence of help. Please, if anyone knows if there’s any possibility of recovering my documents, please let me know how to go about doing that. Someone should’ve warned me about the possibility of deletion if one accidentally deleted the app. Again, I don’t know how it even got deleted! Best guess is I must’ve hit the little X when I was trying to take a picture or something as iPhone is fickle that way sometimes. Very very upset with this company and will be warning all of my friends and family.

by Bob MacWilliams

I used this app for years, storing all my most important docs here. But when they recently had an iOS update, all my docs were gone, with no way to extract them from the older version of the app. I had missed the opportunity to export them, not realizing they’d be gone forever - no tool, no workaround. Gone. I will never again buy an app that doesn’t store data files in an accessible, external file location and format. And I wouldn’t spend another dollar on a vendor that doesn’t provide a way to recover your precious data. I complained and got a shoulder shrug.

by All Da Nicknames Taken

This app is trash. If you scan something, once it makes the file, it’s there for good. You can’t move it to a new folder, so if you want your file somewhere else, you’ll have to delete it and scan it all over again. There are plenty of apps that do this basic file management stuff right, but FasterScan somehow messed it up. The UI is also garbage. Most apps use the same UI elements from iOS, but FasterScan makes their own icons. How about instead of copying the first result from Google for your buttons, copy them from iOS? It’s not rocket science.