Commerce Bank app not working? crashes or has problems?

Commerce Bank Status

Last Updated on 2026-03-09 by Commerce Bank

I have a problem with Commerce Bank

Are you having issues? Select the issue you are having below and provide feedback to Commerce Bank.

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4 User reports:
App has problems

User reports 4

4 Problems reported in the last 24 hours

Most reported problems

Connection

33.3%

Something else

33.3%

16.7%

Not working

16.7%

📋 2 Reported Issues:

Sibylle Kuder 2023-05-22

I have been unable to make a deposit. When I try to type in the amount, it says Single Item Limit $0.00. I haven't made a deposit in a couple days.

Lisa Dalziel 2023-05-11

Unable to make a mobile deposit because when I try to take a picture of the check, the orientation is wrong on the camera and it only captures part of the check.

Showing 1-2 of 2 reported issues:

Have a Problem with Commerce Bank for iPhone? Report Issue

Common Commerce Bank Problems & Solutions. Troubleshooting Guide

Table of Contents:

Commerce Bank iPhone Issues and Solutions

Commerce Bank iOS app crashes, not working, errors
Commerce Bank iOS app network issues
Commerce Bank on iOS has black/white screen

Commerce Bank Android App Issues and Solutions

Commerce Bank has errors/crashing/not working
Commerce Bank server network connectivity issues
Commerce Bank has black screen

⚠️ Troubleshoot | Fix Now in One Click

Commerce Bank iPhone Issues and Solutions

How to fix Commerce Bank app crashes or not working on Iphone (iOS):

Close and restart the Commerce Bank app on iPhone
Update Commerce Bank app to the Latest Version for iOS
Uninstall and reinstall Commerce Bank iPhone app
Update your iPhone to the latest iOS version

Fix Commerce Bank on iPhone unable to connect to server/internet connection issues::

To resolve Commerce Bank network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Commerce Bank Android App Issues and Solutions

Fix Commerce Bank not working on Android, crashes, errors or is unresponsive:

Force Stop the Commerce Bank App
1. On android, goto Settings » Commerce Bank » click [Force Stop]

Update Commerce Bank to the latest version on PlayStore

Clear Commerce Bank App Cache and Data:
1. On android, goto Settings » Apps » Commerce Bank » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Commerce Bank.

Fix Commerce Bank unable to contact server/ Commerce Bank internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Commerce Bank » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Commerce Bank » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Commerce Bank

Contact Support

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Commerce Bank Website

Privacy Policy: https://www.commercebank.com/privacy-statement

Developer: Commerce

‼️ Outages Happening Right Now

May 09, 2026, 07:26 AM
a Mac user from Edmond, United States reported problems with Commerce Bank : Login
Mar 15, 2026, 03:31 PM
a iOS user from Independence, United States reported problems with Commerce Bank : Connection
Mar 05, 2026, 11:40 AM
a iOS user from Chicago, United States reported problems with Commerce Bank : Connection
Dec 29, 2025, 02:43 PM
a AndroidOS user from Peculiar, United States reported problems with Commerce Bank : Not working
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