METRO Trip app not working? crashes or has problems?

METRO Trip Status

Published by Metropolitan Transit Authority of Harris County on 2023-12-07

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Common dislikes about METRO Trip app

- Only provides scheduled arrival times, not real-time updates

- Does not provide exact location of buses or trains

- App sometimes freezes or crashes

- Timing of buses is not accurate and can be off by over 5 minutes

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Common METRO Trip Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot METRO Trip app on iOS and Android devices. Solve all METRO Trip app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

METRO Trip iPhone Issues and Solutions

METRO Trip iOS app crashes, not working, errors
METRO Trip iOS app network issues
METRO Trip on iOS has black/white screen

METRO Trip Android App Issues and Solutions

METRO Trip has errors/crashing/not working
METRO Trip server network connectivity issues
METRO Trip has black screen

METRO Trip iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever METRO Trip app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix METRO Trip app crashes or not working on Iphone (iOS):

Close and restart the METRO Trip app on iPhone
Update METRO Trip app to the Latest Version for iOS
Uninstall and reinstall METRO Trip iPhone app
Update your iPhone to the latest iOS version

Fix METRO Trip on iPhone unable to connect to server/internet connection issues::

To resolve METRO Trip network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix METRO Trip black/white screen (blank screen) on iPhone:

Follow the METRO Trip iOS app troubleshooting guide Here →

METRO Trip Android App Issues and Solutions

Fix METRO Trip not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent METRO Trip app issues:

Force Stop the METRO Trip App
1. On android, goto "Settings" » click METRO Trip app. » click "Force Stop".

Update METRO Trip to the latest version on PlayStore

Clear METRO Trip App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "METRO Trip app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch METRO Trip.

Fix METRO Trip unable to contact server/ METRO Trip internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click METRO Trip » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got METRO Trip » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch METRO Trip on android.

Solve METRO Trip black/white screens issue on Android:

Follow the METRO Trip android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Metropolitan Transit Authority of Harris County, developers of METRO Trip.

100% Contact Match

Developer: Houston METRO

E-Mail: [email protected]

Website: Visit METRO Trip Website

52.63% Contact Match

Developer: Houston METRO

E-Mail: [email protected]

Website: Visit Houston METRO Website

About this app

METRO is the Metropolitan Transit Authority of Harris County, serving the Houston, Texas region with safe, clean, reliable, accessible and friendly public transportation services. The official METRO TRIP app is a personalized navigation tool that allows you to quickly and easily manage your trip on Local bus, Park & Ride bus, METRORail or METRORapid. By allowing METROTrip to access your location, an interactive map automatically detects nearby bus, rail and METRORapid routes – along with estimated arrival times. When you use METROTrip to plan a trip, it becomes your personal guide. Just plan your trip and watch or listen to your phone to monitor progress. It requires a cellular network or wireless connection. For assistance, please contact METRO Customer Service at 713-635-4000 or visit the website at RideMETRO.