Are you having issues? Select the issue you are having below and provide feedback to RideMETRO.
- Only provides scheduled arrival times, not real-time updates
- Does not provide exact location of buses or trains
- App sometimes freezes or crashes
- Timing of buses is not accurate and can be off by over 5 minutes
Complete guide to troubleshoot RideMETRO app on iOS and Android devices. Solve all RideMETRO app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Metropolitan Transit Authority of Harris County, developers of RideMETRO.
METRO is the Metropolitan Transit Authority of Harris County, serving the Houston, Texas region with safe, clean, reliable, accessible and friendly public transportation services. The official METRO TRIP app is a personalized navigation tool that allows you to quickly and easily manage your trip on Local bus, Park & Ride bus, METRORail or METRORapid. By allowing RideMETRO to access your location, an interactive map automatically detects nearby bus, rail and METRORapid routes – along with estimated arrival times. When you use RideMETRO to plan a trip, it becomes your personal guide. Just plan your trip and watch or listen to your phone to monitor progress. It requires a cellular network or wireless connection. For assistance, please contact METRO Customer Service at 713-635-4000 or visit the website at this app.