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Company Name: Metropolitan Transit Authority of Harris County
About: Trip Tribe Who you travel with matters.
Headquarters: Washington, District of Columbia, United States.
RideMETRO Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Metropolitan Transit Authority of Harris County
Verified email ✔✔
E-Mail: itapps@ridemetro.org
Website: 🌍 Visit METRO Trip Website
Privacy Policy: https://transitiq.com/privacy/houston
Developer: Houston METRO
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3 Most reported problems 😔💔
A total joke
by Kbnx
This app is a joke. It tells you when trains/busses are SCHEDULED to arrive, not when they actually do. For instance, according to the app, the train just left the station I am sitting at. In reality, no train came. Other cities like DC have had apps that tell you exactly where the bus is and have had them for YEARS. I don’t understand why Houston can’t have that.
Not accurate real time anymore
by WadeClevon
It’s been a few months now but this app doesn’t time the buses accurately anymore... it’s off by over 5 minutes .. not Real Time ... I recommend you text Metro “Bus Stop #” and you will get a return message is closer to real time by 2-3 min
Inaccurate App
by Gman2k19
This app is very inaccurate. Unless the bus is a ghost, I don’t see them at the stop when the app says arriving in 1 minute then it quickly jumps to arriving in 14 minutes. I don’t think it tracks the actual bus, but rather just follows the bus schedule.
Have a Problem with RideMETRO? Report Issue
Why should I report an Issue with RideMETRO?
- Pulling issues faced by users like you is a good way to draw attention of RideMETRO to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a RideMETRO customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RideMETRO.
