Capital Credit Union app not working? crashes or has problems?

Capital Credit Union Status

Published by Capital Credit Union on 2023-08-28

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Reported Issues: 1 Comments

By Rayney 11 months ago

When I try to login to check my accounts, it keeps saying "An unexpected issue has occurred, please try again later." I've closed and reopened the app, restarted my phone, and tried logging in from my computer browser, but it keeps saying that an error has occurred.

Common dislikes about Capital Credit Union app

- Unable to access account & statements for months on end.

- Unable to access account from iPad.

- System is frustrating.

- Mobile deposit won't take picture.

- Bill pay section is less user friendly.

- Rearranges bills when you pay them.

Have a Problem with Capital Credit Union Mobile? Report Issue

Common Capital Credit Union Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Capital Credit Union app on iOS and Android devices. Solve all Capital Credit Union app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Capital Credit Union iPhone Issues and Solutions

Capital Credit Union iOS app crashes, not working, errors
Capital Credit Union iOS app network issues
Capital Credit Union on iOS has black/white screen

Capital Credit Union Android App Issues and Solutions

Capital Credit Union has errors/crashing/not working
Capital Credit Union server network connectivity issues
Capital Credit Union has black screen

Capital Credit Union iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Capital Credit Union app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Capital Credit Union app crashes or not working on Iphone (iOS):

Close and restart the Capital Credit Union app on iPhone
Update Capital Credit Union app to the Latest Version for iOS
Uninstall and reinstall Capital Credit Union iPhone app
Update your iPhone to the latest iOS version

Fix Capital Credit Union on iPhone unable to connect to server/internet connection issues::

To resolve Capital Credit Union network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Capital Credit Union black/white screen (blank screen) on iPhone:

Follow the Capital Credit Union iOS app troubleshooting guide Here →

Capital Credit Union Android App Issues and Solutions

Fix Capital Credit Union not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Capital Credit Union app issues:

Force Stop the Capital Credit Union App
1. On android, goto "Settings" » click Capital Credit Union app. » click "Force Stop".

Update Capital Credit Union to the latest version on PlayStore

Clear Capital Credit Union App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Capital Credit Union app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Capital Credit Union.

Fix Capital Credit Union unable to contact server/ Capital Credit Union internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Capital Credit Union » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Capital Credit Union » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Capital Credit Union on android.

Solve Capital Credit Union black/white screens issue on Android:

Follow the Capital Credit Union android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Capital Credit Union, developers of Capital Credit Union.

100% Contact Match

Developer: Capital Credit Union-Wisconsin

E-Mail: [email protected]

Website: Visit Capital Credit Union Website

100% Contact Match

Developer: Capital Credit Union of North Dakota

E-Mail: [email protected]

Website: Visit Capital Credit Union of North Dakota Website

About this app

The CCU Mobile app allows you to check balances, transfer funds, and view transactions anytime. It’s fast, free and available to all of our Online Banking users!