Contact Capital Credit Union Support
Company Name: Capital Credit Union
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Capital Credit Union Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: contactcenter@capitalcu.com
Website: 🌍 Visit Capital Credit Union Website
Privacy Policy: https://www.capitalcu.com/_/api/asset/rLO28LS9%2FCCU-Privacy.Policy.pdf
Developer: Capital Credit Union-Wisconsin
3 Most reported problems 😔💔
Mobile deposit
by WiTxWy
They just updated the app a week ago and changed the mobile deposit from you manually taking the picture to the app taking the picture. Problem is that the app won’t take the picture and I did everything it told me to, to a T. When I press take manually the app just goes black. I called for help to see if I was doing it wrong and I tried all of the ladies suggestions but it still won’t take a picture. Please go back to the way it was! Don’t fix something that isn’t broke!
Considering changing banks!!
by Klb23783
The new update is much less user friendly. Especially the bill pay section. I used to be able to pay everything together instead of paying one at a time and having to backtrack back into the right page to pay another bill. I also liked how gave you a total of bills payed before. I also don’t like the way it rearranges bills when you pay them.
I basically don’t like any of it.
Not enough history
by LynSue777
With the newest upgrade, all previous banking history is gone!! I use this app to see what checks have cleared, what transactions have gone through and the like. I no longer can check my history farther back than approximately a month (specifically 53 transaction). This is not acceptable when we are trying to stay away from paper statements.
Have a Problem with Capital Credit Union Mobile? Report Issue
Why should I report an Issue with Capital Credit Union Mobile?
- Pulling issues faced by users like you is a good way to draw attention of Capital Credit Union Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Capital Credit Union Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Capital Credit Union Mobile.
