STAN app not working? crashes or has problems?

STAN Status

Last Updated on 2023-12-27 by KEOLIS GRAND NANCY

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Something else

80.0%

Not working

20.0%

problems reported in the last 24 hours

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4 Reported Issues: 😵🆘🛟🚨📢

2022-09-22

My Stan App on Windows 10 opens and then closes down almost immediately. I have reset it, uninstalled it and reinstalled but problem still exists. Stan Customer Service has not replied to my last message.

Adam

2022-09-18

My Stan App on Windows 10 opens and then closes down almost immediately. Tried it on my laptop and PC and it does the same. I have uninstalled it and reinstalled but problem still exists.

Slimm

2022-09-16

My Stan App on Windows 11 opens and then closes down almost immediately. Tried it on another two different PC's and it does the same. I have uninstalled it and reinstalled but problem still exists.

Kari Lockrem

2022-09-11

My stan store links don't work. They keep going back to instagram.

Showing 1-4 of 4

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Common STAN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot STAN app on iOS and Android devices. Solve all STAN app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

STAN iPhone Issues and Solutions

STAN iOS app crashes, not working, errors
STAN iOS app network issues
STAN on iOS has black/white screen

STAN Android App Issues and Solutions

STAN has errors/crashing/not working
STAN server network connectivity issues
STAN has black screen

STAN iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever STAN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix STAN app crashes or not working on Iphone (iOS):

Close and restart the STAN app on iPhone
Update STAN app to the Latest Version for iOS
Uninstall and reinstall STAN iPhone app
Update your iPhone to the latest iOS version

Fix STAN on iPhone unable to connect to server/internet connection issues::

To resolve STAN network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix STAN black/white screen (blank screen) on iPhone:

Follow the STAN iOS app troubleshooting guide Here →

STAN Android App Issues and Solutions

Fix STAN not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent STAN app issues:

Force Stop the STAN App
1. On android, goto "Settings" » click STAN app. » click "Force Stop".

Update STAN to the latest version on PlayStore

Clear STAN App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "STAN app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch STAN.

Fix STAN unable to contact server/ STAN internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click STAN » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got STAN » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch STAN on android.

Solve STAN black/white screens issue on Android:

Follow the STAN android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at KEOLIS GRAND NANCY, developers of STAN.