BMCE Direct app not working? crashes or has problems?

BMCE Direct Status

Last Updated on 2024-10-14 by BMCE Bank

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Are you having issues? Select the issue you are having below and provide feedback to BMCE Direct.

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45 User reports:
App has problems

User reports 45

⚠️ Most reported problems ⚠️

Not working

48.9%

40.0%

Payments

6.7%

Account

2.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of BMCE Direct Problems 😠👌🔥

- No English language option

- Transfer to external accounts may not always work

- Navigation can be difficult for non-French speakers

Have a Problem with BMCE Direct? Report Issue

Common BMCE Direct Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BMCE Direct app on iOS and Android devices. Solve all BMCE Direct app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BMCE Direct iPhone Issues and Solutions

BMCE Direct iOS app crashes, not working, errors
BMCE Direct iOS app network issues
BMCE Direct on iOS has black/white screen

BMCE Direct Android App Issues and Solutions

BMCE Direct has errors/crashing/not working
BMCE Direct server network connectivity issues
BMCE Direct has black screen

BMCE Direct iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BMCE Direct app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BMCE Direct app crashes or not working on Iphone (iOS):

Close and restart the BMCE Direct app on iPhone
Update BMCE Direct app to the Latest Version for iOS
Uninstall and reinstall BMCE Direct iPhone app
Update your iPhone to the latest iOS version

Fix BMCE Direct on iPhone unable to connect to server/internet connection issues::

To resolve BMCE Direct network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BMCE Direct black/white screen (blank screen) on iPhone:

Follow the BMCE Direct iOS app troubleshooting guide Here →

BMCE Direct Android App Issues and Solutions

Fix BMCE Direct not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BMCE Direct app issues:

Force Stop the BMCE Direct App
1. On android, goto "Settings" » click BMCE Direct app. » click "Force Stop".

Update BMCE Direct to the latest version on PlayStore

Clear BMCE Direct App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BMCE Direct app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BMCE Direct.

Fix BMCE Direct unable to contact server/ BMCE Direct internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BMCE Direct » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BMCE Direct » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BMCE Direct on android.

Solve BMCE Direct black/white screens issue on Android:

Follow the BMCE Direct android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BMCE Bank, developers of BMCE Direct.

Verified email ✔✔

E-Mail: relationclient@bmcebank.co.ma

Website: 🌍 Visit BMCE Direct Website

Privacy Policy: https://www.bankofafrica.ma/fr/mentions-légales

Developer: BMCE Bank

58.33% Contact Match

Developer: BMCI Groupe BNP PARIBAS

E-Mail: poledigital-mids@bnpparibas.com

Website: 🌍 Visit BMCI Connect Website

About this app

BMCE Direct, la solution de Banque à Distance de BANK OF AFRICA. Une question ou un besoin d’assistance ? Nos conseillers sont à votre disposition 7j/7 de 8h à 22h en appelant la Ligne Directe au 080 100 8100 (à partir du Maroc) ou + 212 5 22 42 15 42 (à partir de l’étranger).