Are you having issues? Select the issue you are having below and provide feedback to HMP Retail.
- App doesn't remember login information and requires password reset every time it's closed
- App freezes on the security question page when trying to reset password
- App design and flow could be improved to be more user-friendly, especially for customers trying to add tips and see the total amount.
Complete guide to troubleshoot HMP Retail app on iOS and Android devices. Solve all HMP Retail app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Heartland Payment Systems, Inc., developers of HMP Retail.
Contact e-Mail: [email protected]
Begin processing credit card payments right through your iPhone, iPad or iPod Touch without paying additional set-up, monthly service, gateway or transaction fees. • Secure – All card data is encrypted as it’s swiped, then securely sent to Heartland for authorization, so sensitive card data is never stored on your mobile device or transmitted in the clear. • Cost-Effective – Get everything you need from one source with no middlemen, outside gateways or third party providers to increase your costs. • Reliable – Accept payments even when you are in areas without Wi-Fi access or cellular service, using our Store & Forward feature. • Comprehensive – Process card present, card not present (mail order, telephone order), voice authorization and other transaction types properly, minimizing time and cost while eliminating aggravation. Just download the free Heartland Mobile Payment app and contact Heartland to setup a merchant account and obtain your Heartland encrypted card reader. With the Heartland Mobile Payments app, you get the first truly comprehensive mobile payment solution developed by a payments processor. Accept credit cards anywhere, securely and reliably, for less, with the Heartland Mobile Payments app. In order to use the Heartland Mobile Payment app, a Heartland merchant account is required. Getting started is easy. Learn more at HeartlandPaymentSystems. com or email HeartlandMobilePayments@e-hps.