Moovit app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
57.1%

Crashes
13.0%

Login
10.3%

Connection
9.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Moovit Problems 😠👌🔥

- Ads pop up in your face

- Video ads are inconvenient and take time to close

- Not worth the time to look at all the video ads

  15 Reported Issues: 😵🆘🛟🚨📢

Stephan McMaron
2024-04-30

I'm in the Miami area. The app keeps saying "There are no upcoming departures. Try selecting a different time or changing directions. It was working fine yesterday. All of a sudden it will not locate and of the routes.

Melanie
2024-01-27

Moovit is not showing bus options or any transportation options except one: only directing me to uber and I dont want uber. Very frustrating and at the moment a completely useless app! Help! Thanjs do much!

Denia
2024-01-08

Hello, The app won’t let me change metro areas like I’ve done in the past. I’ve updated Moovit; turned off my phone and turned back on. It still says: Failed to change metro to Genova in Italy (from Nice, France). I’ve been able to do this before. I travel and need to be able to change metro areas. Please help

MJ
2022-11-12

Trying to plan journeys from home to work, 30 min bus journey in Leeds. Just says Trip plan error: the distance between the two points is beyond the coverage area.. first time using the app but the web app works better.

Donal Whelan
2022-11-07

Cannot change my home address. Have just moved

Todd
2022-08-26

Need bus lines to the local grocery store. I keep getting the message "Trip plan error". This is my first time using this app. Looks like it's going to be my last.

Tamar Reich
2022-08-25

Sometimes my bus number does not show up after I scanned the barcode other numbers and destinations show up not the one I am riding with.

Samantha
2022-07-13

I’m trying to find public transport between two points only 20 miles away from each other and it keeps saying trip plan error, the distance between these two points is beyond our coverage. Doesn’t make sense. Please fix.

William Mole
2022-07-04

I tick “bus” then “enter” but Nothing happens

Muhammad David JPD
2022-06-28

Kemarin masih berfungsi, namun hari ini tidak dan muncul notifikasi : cannot supply missing sync item : d20.c_TRANSIT_LINE:[3691584, 3691654, 3691653]-false Sudah diinstall ulang, tapi masih BELUM berfungsi jg. Please advice. Thanks.

Peter Whittle
2022-06-19

Please please please, take away your app which appears to be unistallable proof. It is a complete nightmare. If you can't delete it remotely , send me instructions on how to delete it before I have to go to a consumer programme and get them to do it which will inevitably be v poor advert for you.

Susan Stevens
2022-05-31

Moovit is not showing my current position, home, or work correctly. All 3 show up as a spot about 2km from here. I keep Enabling GPS for the app and it doesn't help.

Nir
2022-04-30

When i try to plan a trip with a train involved i get an error that’s says “Try again something is not working right” with a gps logo and when I’m planing a trip without a train i have not problems I’m using your app almost daily for the past three years never happened to me i tried to re download and still not working please fix it !

Patrick Kennedy
2022-03-30

MY moovit won't tell when Northbound 206 bus for MTA Los Angeles arrinves.

Patrick Kennedy
2022-03-14

My Moovit won't tell when North bound Normandie 206 is coming

Showing 1-15 of 15

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Common Moovit Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Moovit app on iOS and Android devices. Solve all Moovit app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Moovit iPhone Issues and Solutions

  2. Moovit Android App Issues and Solutions
       


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Developer: Moovit




About this app

Whether you ride the train, subway, bus, light rail, ferry or metro, use dockless scooters, bikes, ride-sharing like Uber or Lyft, getting the best urban mobility information is critical. Enter this app! this app provides riders with a one-stop-shop journey experience to help them get from point A to B in the easiest and most efficient way.  Use augmented reality to locate your bus or train stop with "Way Finder". ► User reports. this app’s users report issues found with stations, line service, and schedules so that we can inform all nearby riders about what’s going on in their area. ► Favorite lines, stations, and places.  Get step-by-step bus directions and other transit directions with live guidance from A-to-B: Know how long you need to walk to your station, view your line's arrival time, receive get-off alerts as you approach your destination, and more. ► Visualize Your Stop.  Know about issues ahead of time by receiving service alerts such as emergency or unexpected disruptions, delays, traffic jams, new construction, and more so that you can plan ahead if your bus time or train time changed. ► Live Directions.  Locate nearby bus stops and train stations, travel with on-the-go live navigation guidance, receive get-off alerts when approaching your destination to ensure a smooth ride.  Plus, get real-time updates if/when there are changes to your favorite lines in case your bus time or train time is impacted! ► Bike routes.  Get step-by-step directions of optimal route bus, train, metro, bike, scooter or a combination of them. this app guides more than 930 million users in over 3400 cities throughout the world.  Commuters will find updated bus and train times, transit maps, and, where available, real-time line arrivals.  Get train and bus times, maps, and real-time arrival information with ease so that you can plan your trip with confidence.  Purchase bus & train tickets and validate your digital pass with a tap (select cities). ► Real time alerts.  If you ride bikes (yours or shared) we can plan a route that includes the train or bus. this app will help you plan a trip that meets your transit-needs.  Get bike routes in addition to the bus, subway, train, or metro trip plans.  If you’d like to know bus times and train times all around the world or if you need to find out when the last bus leaves a certain bus stop this app has you covered. You ride, we guide!  Get easy access to lines, stations, and places you ride and visit all the time.  Avoid wasting time guessing train times or bus times. ► Digital payment.  Bike trip plans are only available in supported metro areas. ► Maps view.