Moovit is one app for all your urban mobility and transit rides.
Transportation is an integral part of urban living. Whether you ride the
train, subway, bus, light rail, ferry or metro, use dockless scooters, bikes,
ride-sharing like Ub...
Listed below are our top recommendations on how to get in contact with Moovit: Train & Bus Times. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Moovit: Train & Bus Times. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Moovit App Global LTD
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I have primarily used Moovit with AC Transit in Berkeley and Oakland, and the app has been very unreliable regardless of the line, time of day, or day of the week. It usually doesn’t get the arrival times right. I made the mistake of not checking nextbus today, and now I will be standing at a bus stop for the next half hour because Moovit didn’t take into full account tracked buses and the unreliability of bus schedules. I downloaded the app with the hopes of having an alternative to nextbus, but unfortunately was disappointed. The only redeeming quality of the app is the fact that the app provides you with notifications as to when you should prepare to get on or off your bus. However, even this is flawed, as arrival notifications are usually given after the bus has already departed. I can only hope that the developers improve the most fundamental aspects of their app.
I live in Israel. This app has screwed me and my friends over too many times. It will tell you a bus is coming at a certain time and then it just never shows up. Then, you look for another route and it tells you that the exact same bus is coming in 10 minutes instead- which it doesn’t. Today I had to walk 2 km to get to another stop because it was the only available route after I wasted 15 minutes waiting for a bus that never came. After I got off that bus I had a connection bus to take me to my final destination, but surprisingly enough that bus also never came. I ended up getting to my destination a few hours late due to factors that were not even in my control. I do have to give this app some credit because it works most of the time, but I can’t even remember how many times it screwed me over.
This app used to be great. A few changes have occurred the last few months that have made it extremely frustrating. Before, I could load previous trips from the home screen. This meant not only the two locations I was traveling between, but the time at which I had searched for the trip. This was extremely useful because if the app closed, I could reload the trip at the push of a button, and know exactly where I was on the route and when I needed to get off. The second thing that changed is that the app crashes very frequently in the background. When I’m traveling and have to reload the route, I now have to wait until I get on a stop so that the app can show me the bus I’m currently on. This can get extremely frustrating when I’m traveling on routes I’m not used to. In addition, when I have Live Directions set, the app still crashes in the background! I just had it happen and that got me to write this review. It’s so frustrating that the app crashes a lot and I can’t reload entire trips from the home page. Just adding that one functionality back into the app would make a huge change in performance and usability of the app. Can the developers explain why they got rid of it?
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