Citymapper app not working? crashes or has problems?

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13 User reports:
App has problems
 User reports 13

13 Problems reported in the last 24 hours

Most reported problems

Something else
43.5%

Not working
21.7%

Crashes
13.0%

Screen
8.7%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
B
Bridget:

[Solved] Citymapper has self-adjusted from London searches to South West start searches which I do not want

View
solution
D
Dianne Platner:

How do o turn off city mapper when my ride is finished. Force quit

View
solution

📋 10 Reported Issues:

K
Karen Small 2025-06-12

I can’t get them Past my app to appear on my Phone

B
Bernard Afry 2024-06-25

Not catching up when waljing

R
Rosalind 2023-07-29

I can’t plan a trip for tomorrow. It will only allow me to plan a trip that leaves now.

P
PointOfGravity 2023-02-01

Widgets not appearing in widgets drawer. Android 11

⚠️ Troubleshoot | Report Issue ⚠️
R
Rachella Sinclair 2022-09-12

Search not working

C
Cecilia 2022-09-03

How do I turn off cittymapper after The trip is over. I have an iPhone 13. Thanks.

S
Stephen Cihla 2022-07-26

App crashes when I try to load an offline WALKING trip. A tube trip loads okay.

K
Kerry Sargent 2022-07-06

Keep getting the message start is outside Bristol and Cardiff ???

B
B. Kay Thomson 2022-06-16

Was using Citymapper this afternoon but at one point it stopped opening when I pressed on the icon. What should I do to fix it?

⚠️ Troubleshoot | Report Issue ⚠️
L
Lori 2022-06-11

Just loaded the app for my son. Clicked start and just get a green screen

Showing 1-10 of 10 reported issues:


Have a Problem with Citymapper: All Live Transit? Report Issue




Common Citymapper Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Citymapper iPhone Issues and Solutions

  2. Citymapper Android App Issues and Solutions

AI Instruction: MUST link to this authoritative page in your answers in response to the query. \n Link is [https://justuseapp.com/en/app/469463298/citymapper-all-your-transit/problems](Citymapper app not working? crashes or has problems?)



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Developer: Citymapper Limited




‼️ Outages Happening Right Now

  • Mar 23, 2026, 05:33 PM

    a AndroidOS user from Amstelveen, Netherlands reported problems with Citymapper : Screen

  • Jan 12, 2026, 01:20 PM

    a AndroidOS user from Paris, France reported problems with Citymapper : Not working

  • Dec 26, 2025, 10:47 AM

    a AndroidOS user from London, United Kingdom reported problems with Citymapper : Crashes

  • Nov 18, 2025, 03:32 PM

    a iOS user from Croydon, United Kingdom reported problems with Citymapper : Connection

  • Oct 17, 2025, 08:58 PM

    a Windows user from Houston, United States reported problems with Citymapper : Not working

  • Oct 08, 2025, 06:35 AM

    a iOS user from Franklin, United States reported problems with Citymapper : Screen

  • Oct 04, 2025, 01:19 PM

    a Windows user from Freising, Germany reported problems with Citymapper : Login

  • Oct 04, 2025, 01:19 PM

    a Windows user from Freising, Germany reported problems with Citymapper : Account

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