Atlantic City Electric Software
Company Name: An Exelon Corporation
About: Exelon Corporation is a utility services holding company that provides services for energy
generation businesses in the United States.
Headquarters: Chicago, Illinois, United States.
Atlantic City Electric Overview
The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet.
Atlantic City Electric’s free app allows you to easily access your account information on the go.
Official Screenshots
Product Details and Description of
Atlantic City Electric’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include: · Effortlessly view and pay your bill · Report and check outage status · View the outage map · Check balance · View account activity · Manage your AutoPay and Budget Billing settings . Report an outage without signing in · View usage data, bill forecast and trends · Compare your bills · Set alerts for outage status, when your bill is ready, upcoming payment reminders, and more
Top Reviews
By AndiLocks
App is just Ok, but no Face ID
It’s the latter part of 2020 and this app still doesn’t support Face ID for log-in.
By JC3$
Frustrating
Totally frustrating, clunky, unuserfriendly App. Also unwittingly signed me up for paperless billing which I did not want or see anywhere (must have been embedded in the lengthy user agreement). I initially tried to report a power outage. When I used the telephone customer service number it told me my mobile phone number was not registered to my account and then suggested that I should add the number in “my account.” Downloaded the app and tried, unsuccessfully, to register. I spent 40 minutes twice trying to complete the process, only to get a notice like “there was an error please try again later.” I just want my phone associates my account, but there are no live humans available to help at 1pm on a Tuesday afternoon. Arrrrrrrgh!!!!!
By barb - overcharge
Over charge
Was recuperating from knee replacement and no one was using home. Sent me bills which I paid on time. Then I got a letter that said oops we made a mistake and they increased the amount I had to pay for each months bill. I received another letter that also said oops we made a mistake and they increased the amount I owed for each month. No matter how many times I talked to someone they wouldn’t or couldn’t understand that they had overcharged me. I eventually had to pay over $1,500 over what they had originally charged me each month. The only thing during the months they overcharged me was the refrigerator and garage door opened. They need to get someone in Customer Service that knows what they are doing. Barbara Burke
