Vudu app not working? crashes or has problems?

Vudu Status

Published by on 2023-12-06

Get access to more than 200,000 new releases and catalog movies and TV shows to
rent or buy, including the most extensive collection of 4K UHD titles, plus
thousands of titles to watch for free – all with no subscription required.
Get the free Vudu app and watch your movies & TV anytime, anywhere.


I have a problem with Vudu

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problems reported in the last 24 hours

24 hour clock

Most reported problems


Reported Issues: 11 Comments

By Jonathan Harrison   6 months ago


I try to click on vudu app in my new Sony Blue Ray dvd player and get this message: Country setting usa does not match location usa Hardware id: SNYBAX1 6AC800A 389DF23 07A6557 Device id: O Software version: 3.1.0-165531-SystemDriverArm11mtk BD 1.0-291492 I live in the US so don’t know why I’m getting this error. I can log on on my other devices just not my new one.

By Kathy   6 months ago


I try to click on vudu app in my new Sony UHD dvd player and get this message: Country setting usa does not match location usa Hardware id: SNYBCU1 7AC800A 19CDC94 079E412 Device id: O Software version: 3.1.0-186514-SystemDriverArmimtk 1.0-291492 I live in the US so don’t know why I’m getting this error. I can log on on my other devices just not my new one.

By Sean Kelly   7 months ago


App not opening. Deleted and re download, same issue. Unusable. I have over 130 movies and no way to cast from my phone.

By Deborah Walton   7 months ago


When I try to scroll up and down it skips around. I cannot stop it

By Mike   1 year ago


Spent $100 on full X Files series, while trying to bing watch the app completely shuts down and all inventory disappears except for the search icon! Try to open up any other apps in my new snare tv and it instantly goes back to Vudu black screen!! Does it 10-12 times before o can finally open something else, my Vudu will be down for hours

By Terry Moritz   1 year ago


Vudu app has frozen up. can’t get anything I click on to it, won’t reverse, play, advance or anything. when it does work, it wom’t let me binge TV series I BOUGHT!!.

By Harold Heisner   1 year ago


crashes when a commercial starts, "playback error" will resume after selecting exit but sometimes continues to crash ad infinitum it shows no commercial then the same second or so of the program and crashes again over and over. will not allow any further viewing even closing the app does not work all the time sometimes after closing the app, restarting, and selecting resume it plays the end of a commercial and resumes viewing

By Tammy Anderson   1 year ago


I had a pixel 2 and just got a pixel 5. Vudu worked great on my 2 but I can't sign in on my new pixel 5. What is the deal?

By Ray Mihalko   1 year ago


Vudu wants to update but older IOS on iPad won't interface with the latest version of the app. Compatibility issues with older IOS and new version of Vudu application not allowing to show my content has me baffled. Used to work fine up until latest version on IOS ver 10.3.3 - now it is requiring an update.

By Patrick Bates   1 year ago


Black screen is all I get.

By Leona   1 year ago


Vudu app not working called it in on 5/3/22 had it escalated was told it would be fixed in 72 hrs. It has been a month called over 5 times can’t talk to the repair department they are supposed to contact me but it has been a month with no response! I am disgusted!


Common dislikes about Vudu app

- Format could use some work

- Bug where view jumps almost to the end of library when scrolling

- Cannot buy movies through the app

- No auto play feature for Chromecast

- Continue watching feature is cluttered and confusing

- Technical support response is slow



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Common Vudu Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Vudu app on iOS and Android devices. Solve all Vudu app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Vudu iPhone Issues and Solutions

  2. Vudu Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at VUDU, Inc., developers of Vudu.


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Developer: VUDU

E-Mail: [email protected]

Website: Visit Vudu Website



About this app

Get access to more than 200,000 new releases and catalog movies and TV shows to rent or buy, including the most extensive collection of 4K UHD titles, plus thousands of titles to watch for free – all with no subscription required.  Stream your favorite titles to your iOS mobile devices and other compatible devices with Airplay right from Vudu .  Get the free this app app and watch your movies & TV anytime, anywhere.  Or binge on thousands of free movies on Movies On Us.  By downloading, installing & using Vudu, you agree to Fandango’s Privacy Policy ( ) and Terms and Policies ( ).  Sign up for this app today, it’s free, and there’s no subscription.  Do Not Sell My Personal Information: app. 



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