Contact Fandango at Home Support

by Map_Hero

The app is geared towards buying movies, which you cannot do through the app. The first thing you see is a bunch of movies you can’t tell the price of unless you go to the website.
The interface for watching a series is awful. If you use chromecast, it does not have an auto play feature. So once an episode ends you have to go back to your series and find what episode you are on to continue watching.
The continue watching feature is cluttered and confusing. It will save multiple episodes of the series you are watching that are partially watched, even though you have watched the entire episode making it difficult to keep track of where you are in the series when you have to dive back in every time an episode ends.
Overall the app works, just not well. It needs a complete overhaul that is geared towards watching the content you own, instead of trying to sell you things you can’t even buy through IOS.

by Coleezzzz

I have used this app for awhile now. (It’s also built into my TV) I have purchased several movies as well as watched several of the free ones as well. I spent a dumb amount on the Incredibles 1 & 2 bundle package for my kids. Started our marathon. First plays fine, second attempts to load and immediately goes to the end like we watched in a matter of 2 seconds. I email tech support asking for assistance, I get a response 24 hours later advising to run a network test and to uninstall and reinstall the app. The app is BUILT INTO MY TV. I picked a different movie and it played fine. Their advice ... run the network test and advise of my IP address and the test results. Just think as tech support the power cycle/network blame game is over played. And truly I believe they didn’t even read my full email. Guess there goes the $35 I paid for 2 movies

by Mom24monsters

First, I had to get help buying a movie because there is zero accessibility. Voiceover on the iPhone does not read any of the movie titles. They expect you to pay a huge amount for HD movies versus SD movies, where as everybody else just charges one price and updates them as needed. Second, the movie that I purchased, though my voodoo account is linked with Movies anywhere, the movie that I just paid extra for the HD version of isn’t even showing up on movies anywhere, and therefore, iTunes. The website was hokey, and took forever for me to be able to change my billing options. This needs to be fixed! If I buy a movie, which I paid extra for, I want to have access to that movie. Blind people watch movies too! Stop taking our money if you’re not going to give us access to our movies!