My Eyes Only Password Manager app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
73.3%

Login
20.0%

Not working
6.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of My Eyes Only Password Manager Problems 😠👌🔥

- Cannot transfer information from phone to phone

- Data can be lost if password is entered incorrectly

- No way to port information from old version to new version

- Company does not care about restoring lost data

  11 Reported Issues: 😵🆘🛟🚨📢

Margie Luxford
2024-06-02

After downloading the app on my new iPad it does not give me the option to login to my account. It just gives me the option to set a password and a sync password then says that I already have an account and to log in. How to I get into my existing account from my new iPod? Thank you .

Diane
2023-05-16

The app won’t open on my iPad. It does open on my cell phone. When I put in my password on iPad it just freezes and doesn’t work. Please help. Diane H

Jocelyn
2023-03-01

Facial recognition not working Message:: "can't get password from Keychain. Turning off Face ID Problem for now"

Jack Singleton
2022-12-26

Can’t open app on my iPhone. It keeps reverting back to my Home Screen.

Roberta Gordon
2022-11-24

Can not open app on my iPhone. It keeps reverting back to my Home Screen. I was able to open it on my iPad with my password. How do I get it back on my iPhone?

John Giles
2022-09-24

Unable to sync account Have deleted app and lost all info.

Anna Edmondson
2022-07-20

Can you please explain and help me access my account? My app password no longer works. I keep getting the "invalid password" message. Several years' worth of passwords is on this app. I thought I even had signed up for that secondary back-up Syncryption service. So please help me access my account. Thank you.

Michael Rinaldi
2022-07-15

Just tried to sign in to my four eyes only app and all the years of adding to the site which I really liked is gone I can’t believe it all that work this really sucks

Michael Rinaldi
2022-07-15

Sign into for my eyes only and all my information was gone that is years of adding an information

Rebecca Malmo
2022-06-23

I initiated a help chat, only to be asked for a credit card number for you to solve a defect in your product? I am cancelling my subscription immediately, (which I have had for several years!) and reporting this practice. I couldn't be more disappointed. Rebecca Malmo

Larry
2022-04-05

I cannot log into the app i get a message wrong password. then files were not backed up, then Im asked ofr my other Apple Id How can I get this App back up a running?

Showing 1-11 of 11

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About this app

Store website passwords, membership and credit card images and data, bank account information, insurance and membership account information, and much more in predefined categories.  More than a simple password manager, My Eyes Only helps organize all your critical digital information perfectly designed data categories.  Using powerful encryption, it secures your critical information and utilizes Software Ops' secure cloud service to back up and sync to all your devices.  My Eyes Only® provides a secure, easy way to store and keep the critical information you need with you at all times.  It's never convenient to have a device lost, stolen, or damaged, but we make retrieving your data easy.  Add your data to one device and have it show up on your other iOS devices in just seconds.  Pay once for all your devices. • Your subscription will automatically renew each month or year, and your credit card will be charged through your iTunes account.  Our secure cloud backup makes it effortless to back up your important information no matter where you are.  This advanced encryption technology includes password protection, powerful 256 bit AES encryption, and an additional layer of keychain security that other apps don't have.  This ensures that your important data will be safe if your phone is lost or stolen.  Have fast, convenient access to all your essential personal data.  Plus, you can share your data with a family member or loved one on their device.  If you're on vacation, on a business trip, anywhere you go, your personal information is secure and retrievable by you.  It supports multi-device syncing and data backup of all your encrypted data.  My Eyes Only® utilizes layers of protected encryption.  Even we can't see or access your data.