People’s United Bank provides know-how on the go with our Mobile Banking app.
Access your bank accounts conveniently and securely, wherever you are. Our app
allows you to make deposits, check balances, request transfers, pay bills, find
the nearest People’s United Bank branch or ATM, and...
I used to love the convenience of the People’s Bank app, but a few days ago, I went online to check my scheduled payments and they are no longer visible. Previously, a tap on “recent” would show recent payments by date and scheduled payments. If I so chose, I could change the payment date, amount or cancel the payment entirely from the app no matter where I was. No PC required. Tapping on ‘recent’ now brings up a blank page. My call to Customer Service confirmed that indeed, that service was no longer available on the app, but I could still make those changes on my computer. Totally inconvenient! Wasn’t that the idea of mobile banking .…being able to access all services? Sorry for the bad review for a bank that is so good in so many other ways, but this is definitely a step backwards.
I Love the ability to be able to deposit my checks online through the app instead of having to go to the bank direct. The only thing I am not liking is the way the camera is set up in order to take a picture of your checks to upload. I feel that the camera shutter button is on the wrong side and one holding my phone my fingers get in the way of the camera lens. I have used other Other banking apps and I feel some of them have much easier way to deposit the checks. I also feel that the step process to get the check uploaded through the iPhone has 1 to 2 many steps.
Amazing bank at central av Dover my
I love this bank there understanding,patient, and really help there customers they treat us all like family and remember us on a fist name base when I have a problem and don’t understand anything they have no problem helping even if it’s all the time or a hundred times it’s really enjoyable to walk into this bank I’ve had checking accounts with other banks and although there checking accounts are at no cost and people’s is a 25$ limit I’ll bank here first, all the lady’s are extremely polite kind and helpful and I would recommend this bank to any of my friends or stranger, central ave in Dover New Hampshire is AMAZING
Great app but lately...
Every time I open the app the last few weeks I get an error message. Hit retry and it brings me to the login where normally Face ID would log me in and bring me directly to my account home, but it doesn’t. So I enter my password then half the time I have verify my identity via text or email. Once I get through that I or if I don’t have to verify it goes directly to the tutorial like it’s the first time I’ve used the app on this device. Skip or go through the tutorial, it doesn’t matter it still pops up every time, and I can use the app normally and everything works as expected. I really like the app but something has to be done about this login issue.
Not yet entirely customer friendly
People’s was for many years ahead of the curve on technology. We could bank on push-button phones, as they were called back then. They are still ahead in not charging for services like making deposits on your phone. But now that we all have very powerful wee computers in our hands, they are lagging in a few areas. First, when you go to Settings>Notifications on your iPhone to permit Notifications you cannot find Peoples in the list of your apps. It is not there. Or rather it is not called Peoples. It is called Banking. This is just colossally dumb and awkward. It’s not even wrong. The damned app is named Banking and the icon is a giant P. Every other bank app is called Citi, CapOne, Chase, etc., but there is no Peoples. Second, it is no longer possible to add a memo to a payment. This is very useful and used to be possible. A brief comment solves the puzzle of payments that were not made by check when you’re scratching your head months later at tax time. Please bring it back! For a bank that seems genuinely superior not to have a superior app for ebanking seems a pity. I hope they’ll fix it.
Good app when it works, getting worse over the years
I use this app daily (or at least attempt to use it). Months ago changes were made to the way it displays checking items and does this odd scroll thing now, sort of refreshing transactions instead of just smoothly going through them. Lately it randomly asks for passwords and needs two-factor authentication instead of simply using the Touch ID. Strange thing is after putting everything in it states that the application is temporarily unavailable. This is happening quite often lately. Perhaps the staff in charge of this application has changed hands? In any case, it is frustrating and I hope they get their act together soon with this app.
Exactly what a banking app should be
I have been using this app since it first came out. Most of the negative reviews you see here stem from a brief period of time after they updated the app where they obviously had some sort of bug which made it next to impossible to log in. That has been totally resolved, and now what remains is an incredibly quick intuitive app that allows you to keep track of your finances easily, transfer funds instantly and also has mobile check deposit and fingerprint sign in for added security and ease of use. Honestly it's the perfect banking app.
Simple app no cool features
You can do all your basic stuff like make a deposit transfer between internal accounts but make sure you keep your mobile heck deposits because you can’t pull up the image. Same applies to deposits made at the bank. And for those internal transfers you can’t put any commentary so if you need to reconcile later on you might not remember what that transfer was for. Lastly you don’t see the difference between your available balance and what’s pending to be added to your available balance so not exactly sure how much I actually have.
Good People’s app
I’ve been using this app since it became available. I use it mainly to deposit checks or to balance my checkbook. Occasionally I will pay bills and it would be very helpful to be able to add a note to the payment. I noticed one reviewer was very upset about the People’s app being shown as banking on the list of apps in settings and a P next to it. True the app is listed as banking, but what else would it be? It’s not people. The P shown is the People’s logo with the red and blue under it. You can’t miss it. I don’t understand his problem with it.
Not as good as it used to be
I used to be very satisfied with this app about about a year ago. But I keep encountering problems with the app. For example, the app doesn't display transactions in real-time like it used to. Sometimes you see payments from the last few days pop up all at one today. Also, the Touch ID function is not operational on my iPhone. It asks me to authenticate my account with my password every time. It is good that People's United Bank provide this service, but it isn't as good as it could be.
It works, but not great
In my experience banks generally don’t have great web sites or apps (or tech in general) and People’s is no different. It gets the job done - you’ll be able to access your accounts and deposit checks. Yay! Look further and it will be difficult to ignore the flaws and unrefined details. Touch ID is supported and sometime it even works. When it doesn’t you’ll need to type your super secure password. Unfortunately, the app doesn’t allow the password to be auto filled using Apple’s KeyChain access or other password managers such as 1Password from AgileBits. 2FA (two-factor Authentication) is not supported.
Peoples United Bank MOBILE App
Been with this bank many years. Solid offering all around but their Mobile App is a little antiquated. The do not have a “running” total balance in any account so you can’t “balance” your transactions in the Mobile App. Only in online banking. Seriously? Also can’t view even the last 90 days statements. None. Again, online banking only. In this age of Mobile App banking, how a little Credit Union can offer these additional features and a large solid Regional Bank does not is shocking. Come on Peoples! I’ve been with you over 30 years. Don’t make me switch now!! 👍
Ever since mobile banking came out, it’s been a lot less waiting in line. However, depositing checks last year wasn’t as easy as now. When you deposit your check it immediately asks you for approval, instead of making it another step. There have been a number of checks that I had to put through twice because it was a 2 step process. Thanks for making it 1 step, thus easier. Bank transfers to friends are also easy. Thank you
Horrible recent app update!
The most recent app update for iPhone made online deposits very difficult...if you’re a righty! Apparently everyone in the People’s tech department writes with their left hand. Since the update, when you take photo of the check you’re depositing, the camera is upside down if you hold your phone with the photo capture button on the right, which you would naturally do as a righty. When I went to report an issue with the app, the app brings me to a FAQ page for tech support, but gives no way to contact anyone to report a problem. I expect more from People’s!
I have been using this app for a couple years now and have not had many problems before. Now I am unable to do mobile deposits or transfer money to my kids account when they need it. I have tried customer service and they have not been able to fix the problem and has been going on for over a week now. This is very frustrating and may have me go to a different bank. I have been with Peoples for almost 20 years now and I have been very loyal, even with their incredibly low interest on any type of savings/retirement account. I believe it’s time to move on for me.
Yes. People's United Bank Mobile is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 98,471 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for People's United Bank Mobile Is 23.0/100.
Yes. People's United Bank Mobile is legit, but not 100% legit to us. This conclusion was arrived at by running over 98,471 People's United Bank Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for People's United Bank Mobile Is 23.0/100.
People's United Bank Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
By Peter Marengo
Jun 13 2021
About a month ago the fingerprint sign in stopped working on the People's United Bank mobile app (Android).
My fingerprints are working perfectly on the same phone with every other app.
PLEASE FIX THIS! I am SO sick of seeing the "Authentication Required" message when I try to use my fingerprint. And then I have to go through all the PITA text messages, secret codes etc. The whole reason I got the People's United Bank app in the first place is because the quick, secure fingerprint sign-in was advertised. Please fix it!
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