ING Netherlands Reviews
Published by ING on 2026-05-21🏷️ About: With the Mobile Banking App, your bank is always with you. A quick balance check, transfer to your savings or paying a bill: the app does it all.
Is ING Netherlands Safe to Use?
We Investigate the app owner's website (Ing.nl), verify their legitimacy, and uncover hidden scams and complaints.
Overall Customer Experience 😎
😎 Positive experience
81.5%
🤬 Negative experience
18.5%
🫥 Neutral
0.0%
Is ING Netherlands Safe?
ING Netherlands is very safe to use.
81.5/100
Is ING Netherlands Legit?
ING Netherlands looks authentic and legitimate.
81.5/100
Summary of Customer Reviews (Takeaways): 💎
- Very clean, modern and simple design
- All the features you would expect from a modern app like Siri and TouchID integration
- Easy to use app
- Well-translated for English speakers
- Always improving
Read 20 Customer Service Reviews 😠💢
4.8 out of 5
New update killed this app
by Ttttupacc
Since the new update and look INGNetherlands has been terrible.
Not for Belgians
by Kat0en
I opened an ING account in Belgium but INGNetherlands is only made for the ones opened in the Netherlands, so it's totally unusable, thanks for this narrow minded App to exist! I'd give it a ZERO star rating if possible ;-)
Latest update breaks security
by ILike77
Last update breaks security! App no longer asks for Touch ID when opening after it is in background. Anyone can open and view balances, no security. Most of the time. Despite proper settings. Must hard reset INGNetherlands and then open it again.
Terrible app and complex banking
by Jjdhsvahhjsjsghhja
I would avoid INGNetherlands if I could, but I am forced to activate Debit card with it. What a pile of “you know what”. Continues to say “Check Your Internet Connection” on last validation step. Horrible user experience.
No longer working after update
by Lonertinderperson
Updated INGNetherlands and now I cannot login anymore
Worse after every update
by Docter E
Everytime ING plans an update functionality is taken away. From one click overview we’re now at 3 clicks and no overview.
Allocating less money to ux is obvious!
Totally paranoid
by VicDiesel
The security measures in INGNetherlands or ludicrous. Right now I am trying to login but for that I need to confirm on INGNetherlands and INGNetherlands complains that it doesn’t have a phone number which I can only supply by logging in. In other words I’m stuck. This seems to happen every time I try to use the website
Well made but a little over secure for small tikkies
by Ryan M
It’s a great app but why do transfers require FaceID AND my pin? One should be enough. Ruins the whole point of FaceID.
Very clean and simple
by RafikkiPotter
Very clean, modern and simple design. All the features you would expect from a modern app like Siri and TouchID integration. Now just waiting for Apple pay..
Brilliant
by Albertoeda97
The best banking app I’ve tried
Excellent
by HeresiarchQin1
As a Dutch bank ING made a very nice app with English UI!
Love it
by Blessing12
Great app works all the time !!
Werkt gewoon
by Richard-wa
Nils please aan te merken. Supermakkelijk overschrijven en Ideal betalingen te doen.
Very helpful
by PSeeWizard
That says it all
Great app
by Diyon335
So easy and convenient
Best app ever!!
by Tsetseg
One of the best and easy to use apps out there! Thank you so much! Love it love it love it!
Lovely bank
by O. Arsan
Lovely online services
Can not make a account
by Sahar-gh
Hallo
I can’t make account
I don’t know why !!
What should i have done!!!🥺
Brilliant easy to use app
by Easy Ing
Easy to use app. Always improving.
Seamless and User friendly
by DontDeny
I am an English speaker and Im very impressed with how easy and well-translated INGNetherlands is. It’s made it so easy for me to pay for essentially anything in the NL.
Is ING Netherlands Safe? 🙏
ING Netherlands is very safe to use.
JustUseApp Safety Score for ING Netherlands is 81.5/100.
This assessment is based on our NLP analysis of 4,578 user reviews.
Combined with the app store average rating of 4.8/5.
Safety Analysis
85.4% of users say app is safe 👍
85.4%
12% of users have some concerns ⚠️
12%
2.6% of users say app is risky 🚨
2.6%
Is ING Netherlands Legit? 💯
ING Netherlands looks authentic and legitimate.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for ING Netherlands is 81.5/100 .
This conclusion is based on analysis of 4,578 user reviews.
🔏 Privacy & Data Safety
ING Netherlands collected the following data from you:
-
Data Linked to You:
- Financial Info
- Contact Info
- Identifiers
- Usage Data
-
Data Not Linked to You:
- User Content
- Diagnostics
How was your experience with ING Netherlands? Post a Review
Features
• Want to fix something quickly? Like blocking your card or changing your address? Just do it in the app, it’s easy as pie.
• It’s all there: you can pay, save, borrow, invest, get a credit card and even view your ING insurances.
This can be a passport, an ID card from the EU, an ID card for foreign nationals or a Dutch residence permit.
A quick balance check, transfer to your savings or paying a bill: the app does it all.
• Super simple transfers, withdrawal overview and scheduling of savings orders.
Contact Support
Developer:
ING
Website:
Privacy Policy:
