Stash: Investing made easy Reviews

I had first invested through a promotion and was impressed with Stash , features, accessibility, along with information and guidance for personal investment goals. I ran into an error the first few weeks where two deductions were made from the this app system on my account, and a paper came in the mail to inform me my mailbox was full and not receiving mail when it was? So i called C/S: my email was verified and the deductions reversed. One week later, I had a notice to re-connect a bank account, and was offered a $30 promo to do it. First of all, I saw my checking account was still connected, but I made multiple attempts to connect with other accounts with Plaid and manually, to no success, and ultimately I had thought it was a temporary issue, I checked website status, everything was running according to the website. I gave it a couple days, then I had a notice that I needed to reconnect a checking account by midnight to get a now increased promotion of $40. I went at the account connecting process again and was given a message to contact this app customer service. When I called, I spent nearly 20 minutes with a C/S Rep that was friendly enough but had no idea of the situation with which I presented, nor a hint of what was going on. I just hung up. I don't have time for a broken system that would not only require me to invest money but my time as well. I hope the bugs get ironed out and that this review will be helpful.

Update: I have been using Stash now for about two years. I enjoy the freedom of picking my investments and moving money around. It does take a while for the selling window to take place if you want to withdraw money, which I rarely do. What I didn’t like was the customer service I received through email. I received several emails with a one sentence response that did not address my concern. I have referred several people so far to use Stash , and the latest was advertised at receiving $20. I was told it was a $5/20 where my friend gets $20. I’m verifying later today that she received $20 as the agent stated. That was not what the ad states. So be aware if you refer, that the “Get $20” may not apply to you.
This is a great app and I compare it to fantasy football. You can pick up and get rid of “players“ as your investments if you don’t like the way they perform. You can view past performance, and it’s easy to diversify. I knew nothing about investing when I got started but this makes it easier to get started and learn if you’re interested. I’ve also referred a few people and we all got our free money! When I started using Stash a couple of years ago, I was working to repair my low credit score and save just a little bit of money starting with $5. Now my credit is great, and not only do I have a little savings, I am also now well above my original goal of an initial investment that I felt was a good first milestone.

Stash is really good for people who might not know too much about investing. It will give you a little bit of training materials that will set you on the right path, it offers banking options, Retirement options, and access to the stock market with good breakdowns, great options. They offer bond packs that allow you to see what you’re investing in. They give you the option to immediately re-invest dividends into stocks that pay dividends. They give you a debit card that gives you stock in companies that you patron using the card. They give you access to many other features, The phone support is pretty good in explaining what’s going on with the system. Just be aware that moving money between accounts usually takes up to two business days, and likewise for selling stocks. I believe that’s due to legal procedures, but I’ve found it gives me time to consider deeply what I really want to invest in. Stash is admittedly addictive, and pleasurable. It works great regardless if you’re always on it or If you invest and forget about it for a while. Make your money work for you. Put yourself in a better spot for the future.
I wish I could opt in to a little more niche market options, Crypto for example. I don’t think Stash was designed for that though.

I started this app about four months ago. I didn’t deposit anything for the first month and kinda just researched Stash a little bit. The first thing i love about this app is that it’s super user friendly. It’s easy for me to navigate and it’s beautifully built. The second thing i like about it, is that you can go at your own pace, whatever that may be. Stash is meant for INVESTING which means “stashing” your money away and forgetting about it. Me personally, I’ve always tried to set money back in my savings and checking account and it just seemed like nothing ever grows. With this app, I’m able to put back an amount that is comfortable for me. They have a feature called auto-this app and i turned that on. I set my limit at $10 a week, noticed it was super easy and wasn’t losing any sleep over it, so i moved it up to $30. I did $30 for a few weeks and got excited so i bumped it up to $60 a week. For me, this is the perfect flow right now. It’s been three months of consistent saving, NO withdraws, and i purchased some ETF’s and Stocks in a few companies and my this app account just hit $1,000 with $104 being a return. This is a great way for you to save a little bit of money, and letting it grow over time. I give it 5 stars for my experience. I may leave another review when i hit 5k!! 😛

Wow! I've started at the end of July and I feel very confident in Stash. I've always wanted to invest. First I tried Merrill Lynch with my bank and they even called me, at first I thought I was opening just a retirement / savings account with them but they said I signed up for stocks which is very confusing since I thought it was savings. But I tried and really I couldn't understand nothing of that, I still haven't deposited anything because it's too confusing. So I researched other ways and this is when I found this app. I started with $30 a week out my checking account then as of 2 weeks ago my only return was $2.35 and I had 4 ETFs but one seemed to not be doing so well, I know they say sell when market is low but as a beginner I don't understand all that but as it was not doing me well and the other 3 were better , I sold that one and put $10 out my this app account into the one doing extremely well. I feel very confident in my choices and as of yesterday I have a return of $4.35... In 2 weeks $2, that's amazing to me as it took me 4 months to get only $2.35. I'm still learning and I still want to open retirement and savings in this app as they offer both. I even got $5 for getting someone to sign up and it's $1 a month fee to this app :) no one can beat that! Win win!

I am an average person with a job that barley pays over the poverty line. I realize that if I’m to build wealth with the little bit of money I’m able to get I needed help but didn’t know the first place to start. So when my friend suggested that I should get the this app app. I was hesitant at first because I didn’t know anything about investing or portfolios much less how to choose which stocks to buy or more importantly which ones not to. Since I’ve had this app I can say that I have a better idea of the process and all my questions have been answered and even questions that I didn’t know to ask. this app has helped educate me and put my mind at ease when it comes to building wealth in the stock and investment world. To the this app team I am grateful and appreciate the help and hard work that they put into helping me make smart decisions in regards to building wealth long and short term. Hands down the smartest thing I have ever done with my phone is download this app! Building wealth is a difficult task but with this app I started doing just that. They say every difficult journey starts with a single step and getting the this app app was mine, it can be yours to so don’t worry and start building wealth it is the best thing you can do for yourself. It was for me.

When I first started I had little to no success in the market. Basically, I knew nothing. But after reading about how this app helps us retailers and using their education blogs I was able to start actually earning and grow my savings. So I am putting a regularly scheduled amounts into both a retirement plan and personal account along with any disposable income I have. Their is a “smart account that this app manages it. Mine earns well enough but I’m optimistically cautious about that account. I rarely withdrawal any cash as it’s a savings account. I have learned so much from them that now I can look to more aggressive investments within Stash for faster growth, high risk investments. I have even learned about crypto currency and trading in that world too. I haven’t seen this app get involved with cryptocurrency but as a result of my education from the this app I have been using their strategies in the crypto market with some success. I have enjoyed the last 2 years with Stash and it’s my go to for most of my questions. I feel I still have much to learn and Stash helps. I have recommended Stash to many people and they have enjoyed it as well. Anyway that’s my two cents. Good job this app team!

Love the stock back part of Stash. Love getting paid early and not having to wait till “payday “ to get paid. The ability to purchase stocks is another plus.
Hate their new thing, where when I go to buy gasoline, even though I make a pin purchase from INSIDE the store and not at the pump, they authorize, in addition to my purchase price, an amount equal to my actual purchase. Say I bought, $20 in gas, a couple sodas, and a candy bar. Total price $30, I pay inside for all of the purchase, then go pump my gas at the pump. this app, charges my $30 for the purchase and another $30, which sits as pending for 8-10 days. Only work around I can find is to add money to a fuel card and use it for gas, or don’t need the extra $30 till they drop the pending. I should say, IF they drop the pending, for some reason, never explained, the last time they put something pending, they claim it’s the gas station doing it, yet it is only when I used this app to pay, they took the pending off my transactions, but the money never made it back to my account and seems to have vanished into then air. If not for the hassles of changing to a different bank, changing direct deposits, etc, I would gladly not use this app. Losing the stocks, etc would also be a disappointment and they have taken enough money already. Use the work around, make sure gasoline doesn’t show up in your purchase and you will be alright.

Been using this app for a few months now. It’s “ok,” but it’s night and day, compared to other investment apps. First, trades don’t happen in real-time and often get kicked back. I’ve had several trades reversed, even though my account has sufficient funding. Also, adding funds to this app takes forever. The number of business days it takes this app to make deposited funds available is overly lengthy and unforgivable. Whatever this app’s reasons may be for creating such lengthy delays are irrelevant—it is, after all, the 21st century, and today’s technology makes it possible for fund transfers and deposits to post immediately (especially once a financial account has been added and verified). The thing is, based on my experience with a few other investment apps and accounts I have, these issues are likely easy fixes for this app. The question is, why does this app make it so difficult to accomplish these run of the mill actions? And if this app is going to respond to this review, please don’t reply with any lame excuses, because the things I’m complaining about are smooth and seamless with every other investment app/account I use. And I have yet to try to sell any stocks in this app, and am a bit concerned how long that might take. Bottom line, I think this app “can be” a great investment tool, but not until and unless it provides for quicker, problem-free trades and account funding services. At present, it’s simply just ok.

I had been noticing that there were two instances in which I’ve seen money disappear in either my funds waiting to clear or my cleared funds in my investment account. The returns that they list at the top are deceiving and inaccurate. It’s also impossible to get a trade done before you loose money. I pulled out ALLL of my money as I tried over and over to get the issue resolved. Although the people answer for Cust service were very polite, I couldn’t get my problem solved. They all told me that they would need to have a manager call me back. All three times this happened and all three times no call back. Compare them with TD Ameritrade or Even SoFi. They sell fake crypto, but they’re very good bankers. this app is just another spawn of Gree Dot Bank, the worlds worst predatory credit card company. Now they just steal outright because people just don’t trust backs anymore. I gave them one star because of their ‘Top Off’ feature and Stock Back. That’s it. I wouldn’t trust them with a larger investment balance. Some days about a year ago it took over a 24 hours for a trades to go thru. Now it takes 3 hours. I lost really big one time and that was the straw that broke the back. Theres simply no excuse for money to dissapear. The last person I spoke with was going to ask someone to audit the acct. I’m assuming they found something. I’m sure I’ll get a notice for a class action suit soon. I’m positive I’m not the only one.

I’ve been investing with them since they started up a few years ago. I’ve been so impressed with them that I tell all of my friends about them and I even have taken advantage of their online banking services now as my primary bank. However, over the past few months I’ve encountered a number of technical errors with the this app app and have had to contact customer service on many occasions and each time the representatives have either not addressed the issue at all or just given me an answer that was different from the previous customer service rep indicating that they really don’t know what’s going on.
It’s been about 3 months now that I’ve had the same technical error with the this app app. It took them 2 months to elevate the issue to their IT department who contacted me and I did what they said to do. Their solution was just to have me go to their online website and try to purchase my stocks that way... avoiding Stash all together... So I logged into the website and purchased my stocks that way and finally it worked however, somehow the act of logging into their website completely locked me out of my this app App. I contacted customer support and it’s been days and no response.
These guys used to be great but obviously they expanded way too fast for their own good. They’re customer service and IT department aren’t trained properly to handle much of anything and they certainly aren’t on the same page.
Get a grip guys. This is ridiculous.

Easy place to slowly build up a financial safety net overtime while overall serving a user better than a traditional bank. Three years I’ve used it so far. A nice place to put things on autopilot in the background. Plenty of information available all over Stash . Downsides: Overall boring looking interface. Weak, cheap plastic debit card whereas acorns sends a heavy duty gem and Robinhood a sleek card with choice design. Very flimsy and uninspiring when compared to even the most basic of cards. Non-interactive platform. Your portfolio doesn’t instantaneously change with new market data. It changes just a few times a day. No excitement will come from watching it. Not even the automated smart portfolio moves instantly, only working within their trading windows. Not a fast moving platform at all. Meant to be gentle.

Update 2022:

I started investing with them in 2017. Smooth sailing. Lovely growth. Gradual. Twice in less than a month I’ve not been able to access my account on my phone. For whatever reason this app will occasionally give error codes “this app is cancelled” among other peculiar things. My phone automatically updates these apps, so I always have the latest version. I have to uninstall and reinstall. If this can’t get resolved I will probably transfer all holdings to another account and delete this app.

I used to enjoy app. Not quite as informative as other apps and transactions are a bit slower, but I did prefer it as my primary app to use. There’s a few catches however. Even after your stocks have been sold and cleared both waiting periods to be transferred back out of app, they will limit how much you are allowed to take in a 3 day period. Mind you, this isn’t funds waiting to be cleared from your external source of funding your this app account but rather stock sold and sitting cleared. Takes about 5 days. They’ll only let you take portions at a time. And even less if you buy any stock while trying to transfer money out. They will also lock you out of account and deny you access to your stock or funds. So invest knowing they may cease your money. I say cease, because if it’s cleared all their waiting periods and they bar you access, you may as well consider it not your money. Been with them probably about two years. It’s by no means the best free app out there. Kind of nervous to continue to use my this app debit card as I have my income direct deposited into that card. Thinking I may need to seek a different bank to be sure they won’t prevent me access to that as well.

I understand Stash being more of an investment app and the options are amazing for ETFs. On the other hand, investing in companies single hand can be tough. I like seeing the ‘average price’ in which you are invested to the stock with multiple transactions. But with these transactions I do not see where the exact price you bought it for is at. Maybe I’m not seeing it somewhere, but watching the market on different apps and finding a good spot to buy ( on say a ‘low’) is difficult to monitor when you can’t see or depict how much you actually bought the stock for when you make a purchase. Along with this, an added ‘day’ part to the progress charts of the stock would be nice aside from just the: week,month, 6month etc. that would help track buying and selling for more frequent traders as they continue to “this app” their money into different companies. But like I said in the beginning, I understand this is more of an investing app and not one to be of frequent trading. I like Stash and will continue to use it for right now, but as trading becomes more frequent - I may have to move on to something else like E-trade or RobinHood. Other than that , it’s wonderful tool for learning and getting to know the basics for a well priced monthly fee. A great way to start investing.

I used to love this app, but they have become unbearable lately. Customer service is a joke, the back and forth through email because the agent doesn't read them and simply copy/paste replies is infuriating. For a financial service, the number of banks they do not accept is ridiculous! this app has it's own bank, online, time to recognize that online banks are a thing, and start working with them better. There are always errors, whether connecting banks or cards. How can I not connect any of my 3 major credit card...? And speaking of banks, their own is all but useless. Doesn't allow fees to be withdrawn from certain portfolios, can't be used for custodial or retirement, there isn't much it can do, at all, and reasons... always under new updates that are ironing out issues. And why take away gifting to a custodial account, that was the perfect gift idea. It's so simple, what possibly went wrong with that? Majority of issues can't be solved by email, solution, call and wait on hold forever and finally deal with an agent who barely knows more that the ones emailing you to call or help. Oh, and customer service over the phone, 8:30am - 6:30pm... see any issues there? That's the average work hours for most people!!!! When do you think we will be able to call??

I joined this app in 2016. They have made so many improvements over the last few years. In my opinion, this is a great app & bank for younger people to learn and get started investing. Using the this app tools will teach not only the younger generation but anyone the basics and more of the stock markets and investing. The round up program is a great tool. The one I use is the stock purchase plan when using their debit. I also love the fractional purchase option. Set up a regular deposit weekly or monthly and purchase your favorite company without thinking about it. Before you know it your at 10 shares then 25 & up. Check in on your portfolio anytime. I gave this app 4 stars just for the reason of there is some companies you can’t buy at this time but that seems to be penny stocks. Also this app doesn’t have some abilities for the market like options, buying margins but I don’t think you need that on this platform as it’s more for newer investors. Also their transfers of money to your regular bank shouldn’t take 3-5 days as well as the sale of stocks the proceeds shouldn’t take as long as they do. It should be instant. But that is me being picky. I highly recommend this app!

it makes investing fun. But unfortunately the creators need to step up trading windows, clearance of bank deposits, and the promotional friend referrals. I still haven’t received any of my friend referrals even though I was literally next to them when they did and they started investing via Stash . I cannot stand how long it takes yo clear a trade, there’s only four half hour windows a day so if you’re looking for a price to trade and it’s outside of that, forget it. Plus, it takes a ridiculous amount of time for cash to clear from Stash to your bank. My bank is great at clearing deposits except with this app. It’s too slow, there isn’t an excuse for this, it needs to be fixed. It’s why I decided to never ever use the this app card, not worth the headache.
It’s really unfortunate because Stash really has a lot of potential. It’s really a clever idea and really smooth to use. But this app has to keep users happy, if they’re smart they will fix it and make necessary improvements. People have other options now. I intended to have my this app be my primary investment tool but now I feel I can’t trust them with my money (never good) and they don’t honor their promotions so I started using this app as my secondary tool and only using it once in a while.

Overall for the most part I’m pretty satisfied with this app my only complaint is the lack of accessibility to stocks.
this app has roughly half of the companies listed on the NASDAQ available to it’s subscribers for investing. I have emailed in a few times regarding this issue and asked when specific stocks would be available in the portfolio. The only answer I get back is that they add new stocks daily. However, unless they also take some away daily I have not seen a growth in the overall size of the available stock portfolio to support that statement. I have not seen any of the stocks that I have requested become available either and it’s been at least four months since I last asked. I was forced to open a Fidelity account as well or miss out on some really good stock buys.
Overall I do really like Stash and how user friendly and easy it is to use. It is truly my preference for investing. Maybe if they ever get all of the stocks on the market available for purchase I will close my Fidelity account and go back to just using this app. Right now though I can’t afford to miss out on all the money that they leave on the table.

Everything about Stash is designed for the user. The stock market or a bank operation Stash will help you. The only problem I find is the customer service. It is almost perfect, they have trouble figuring out a bank account that has recently been emptied. For some reason instead of cancelling the transaction it takes forever to get your this app account back online which is annoying to say the lest. The require more of the same bank info that you started the account with which ends up taking almost a whole month to unlock my account. This type of confusion makes me want to go somewhere else and do the same thing without all the waisted time. They never explain to the user if you use an account that has recently been drained due to bills or these trying times that they will lock your account all together and make you jump through hoops to get it going again.. I wish they would just say no try another account instead putting a freeze on your account. Seems a little unnecessary. Other than that it’s a pretty good app. I would recommend Stash to some people that don’t mind jumping through hoops sometimes. Plus they charge you $5 bucks every time you wanna put cash onto your account card. Kinda Tacky!

This is the best micro saving app out of all the apps I have tried. I have utilized the resources they provide and have truly gained alot of knowledge and income. I have amassed quite a Nest egg for myself that I am extremely proud of. I absolutely love the stock back feature. Everytime I receive stock back from any purchase, I feel I am that closer to my goal. You get mostly pennies back, but they add up very quickly if you use your card often. A little bit does build into something monumental. Keep at it.

I like the fact that you can talk to a live person if you need to. You can control how much you spend or save. You can see use it to build up your discretionary income that would have been sitting in a bank account drawing next to no interest.

My best advice is give the site an honest chance. By that I mean use auto save, invest everyday so that you get used to saving if you are not used to the habit. You can use the referral feature and any promotions for free stuff to get free money. Swipe your card for all purchases as well as pay bills. Invest any spare change into any stocks. Read the articles and watch your money grow!

Let me start off by saying this is not for short sellers it is for the most part a long term investing platform. With that being said I am up 6% on my personal portfolio and 3% on my Roth. I pay 3$ a month because I have two accounts but the amount of money I make every 3 months from dividends covers that easily. I started off putting in 10$ a paycheck now I am up to about 25$ a paycheck over the course of a year my balance is over 2k. Most of my portfolio is safe conservative stocks with high paying dividends. I do have one or two aggressive stocks that I have made decent amount from short selling, however , I do not recommend that for beginners.

I also have the debit account that is partnered with green dot ( sunrise bank ) I get my paycheck direct deposited and I always end up getting it 3 days before everyone else at work. There are quite a few banks that offer this but not the majority. When you spend money using your debit card you get “stock back” instead of cash back. If you spend money at Walmart you get a percentage amount of money in Walmart stock. which is not a lot but it is still pretty cool. If you spend money at small businesses or other businesses that aren’t in their stock market, you get stock back in a mutual fund called “stocks worldwide”

I recommend Stash it is amazing!

I like the fact that you can purchase partial shares with small amounts at a time, however, they keep offering these banking services and after you sign up and link your cards, you’ll never be able to see them again. They have all your info and give you no option to review or modify your choices. They’re also very bad at communicating changes, issues or due dates for offers. Stash itself needs significant improvements, the FAQ is useless to me, and when I contacted customer service to ask where I could see all the banking options and services I signed up for within my account, customer service responded with instructions to update Stash !!! Seriously???
Overall, this is a great idea, poorly executed and the way accounts have been managed is starting to make me paranoid about this not being an honest reliable company. I wonder if the earnings are also been manipulated because first; the values shown in Stash are not real time (I look up the funds in other sources), so when you buy shares you’re not actually buying/selling at market price, you’re buying/selling at this app price. Second, it seems like a lot of people start with earnings of 11-20% (great hook to keep someone motivated) that change to about 1-2% overtime. I could blame the market, but then again, you’re trading at this app prices, not market, so I can’t trust what’s really happening to my investments. I think it’s time this app gets some competition.

I’m a college student but I’m also a young individual that wants to contribute his part into the economy. I started back in July investing only $5 a week. I have been consistent with auto this app and sometimes stashing away another $5 here and there. Now I have $105 and have made 2.25 on it! It’s not much, and I’m not getting rich but I am making more than a savings account!
What I like about it is that my investments are small and the cash isn’t readily accessible. This barrier allows me to forget about the money I have invested and just let it build up. Within a year, I’ll have at least over $260. And that’s still better than I’d be doing anyways when I’ve “tried to save.” I think it’s great! And I’ve also been consistent with putting money away in another savings account. And I’ve been better with money.
This isn’t just about having an app you can make simple investments. This is about building positive basic habits that’ll we’ll be thankful for. This is only the beginning and once I graduate, I can really start buying stocks and investing for my future.
Thanks for Stash !

this app is a great app. But in my opinion I feel like unless you can invest in a very large amount of money it’s not worth investing the small amount unless you’re trying to make a savings, because any profit that you receive goes back to them for their one dollar fee which equivalents to $12 a year and on small investment that’s about all you’re pretty much profit for the year. I ended up pulling my largest investment which was around $100 which was holding a steady profit of about $4 dollars. I’m going to still hold onto Stash since I left all of my stock back investment in there that way when I’m in a position to put a couple of thousand dollars in there then I will really see a difference especially for the investment account I picked, it’s a good one, which is also a big factor because you can lose big-time if you don’t choose carefully which business you invest in; which that was a learning experience for me because before this app I didn’t know anything about investing, now I feel like I know enough to want to be an investor. With all that being said I absolutely love love love having the debit card I get direct deposit there and it’s great no fees with the bank I really do absolutely love the debit card.

Hello guys this is my first review of a app why my first this is Stash that put my bank account in a negative balance so I am a beginner and wanted to make some money so I bought small invest of like 10 dollars they gave me 5 n I used 5 i then I decided I wanted to invest good money so I picked some stocks I would like in fortune so I put them in my portfolio it added up to 20$ I’m auto this app I set a schedule for 20$ to be taken out the next week I get payed then this app took money out my bank the same day but the thing is I only had 17 dollar in my bank account and it tried to take 20 but since there was not enough my bank charged me a 29 dollar fee which put me in a -17 dollar balance I am very sad about this so I call this app n try to talk to them the say that the 20 will go back to my back so I’m thinking it will all be okay then this app hits my nank again even tho I’m already in a negative balance they try to take money from me ;( n they put me in -46 dollar balance cause my bank charges 29 dollar overdraft fees since the money they wanted wasn’t there my bank did the overdraft fee again even when I turn off n everything in this app what I’m saying guys is don’t use this app it will take your money you won’t get it back till this day my money will never be seen thank you and hope you can understand my bank is still in negative balance ;( anyway thank you for reading my review bye.

Stash was great AT FIRST! Everything seemed fine, I invested in some stocks and had about $25 in my portfolio. Then I decided (since I felt a little more comfortable) to transfer $25 to my portfolio and reached $50 in my portfolio. I used my $25 to invest in some more stocks but the next day, all my investments were gone and my portfolio was back down to $25 and I actually lost money because all of my returns from the investments were gone. I called this app and they said that the transfer was cancelled. I attempted to redo this like three times but every time “my bank” supposedly cancels the transfer. I don’t understand why this is happening and customer support didn’t help me at all. They just kept telling me that the stocks “were not mine” to begin with. So if they’re not mine, fine. I don’t want them to be anymore anyway. Stash is a joke, I read reviews and more people are having issues like me. Someone suggested Robinhood so I’m going to try them now. Bye, this app, I’m out! ✌️ By the way, I forgot to mention. Even after closing my account and selling all my investments, this app still managed to charge my bank account $6 for I don’t even know what. But that’s funny how they can charge me for their BS but when I want to transfer money to invest, it always get “cancelled”. Seems a bit weird, right? This company is a scam. Seemed like a great idea but it’s poorly executed. Hopefully other companies are doing it the right way.

I have been a Stasher for over a year and a Founder of their checking account. Recently this app over drafted my Chase Bank account by duplicating an automatic transfer from my Chase checking account, and this app admitted to their mistake. I tried to disconnect that external account and link another, but Stash showed an error. Called customer service and they were also unable solve the issue and was referred to “operations”, which I assume is their tech support. Because I did not authorize this duplicate payment, Chase is in their right to charge me overdraft fees. this app never returned my money, and on top of that have to pay the overdraft fee. The main appeal of this app over other investment firms is the lack of fees and their auto-this app, so if these don’t work there is no incentive to open a this app account. Fortunately, other investment firms followed suit on this app/Robinhood by not charging trade fees, so I can get much better service at the same price elsewhere. I agree with the core values and investment strategy of this app, but technical difficulties are too common and too inconvenient for any working person to deal with, so I am closing my account and never returning to this app again. Hoping I will get to see the money that was taken from me without my authorization. This is completely unacceptable, especially from an investment app that has only been good at hurting my returns.

I was happy with Stash for the first couple years that I have used it. It has allowed me to save up a nice amount of money and gain some good experience with investing. However, my issue with it is this. My financial situation has changed recently so I decided I want to put a hold on the auto this app feature ( which automatically takes money out of your bank account and puts it into Stash ) as well as withdraw a cash balance I had in Stash . First off, I could not put a hold on the auto this app feature, I have gone around and around in circles on Stash trying to figure out how to turn the feature off. It could not be more confusing. Also, I could not withdraw the cash balance I had in Stash . Stash would “freeze” ( I don’t know how else to describe it) when I would try and finalize the transfer from Stash to my bank account. I figured something was wrong with the transfer feature on Stash , so since I couldn’t take money out I checked to see if I could put money in. Guess what?! That worked. Stash will take my money no problem. But if I want to withdraw my money then all of a sudden it no longer works. I don’t think I am going to continue to use a service that will gladly take my money but will not give it back to me.

For someone who doesn't have a full stock portfolio and thousands of dollars to just gamble this investment app is absolutely amazing its like a savings account with a much higher interest rate , let it be known Dividends are amazing, Thankyou this app for giving me the ability to invest in the stock market and similar things like it within the budget I can afford.

I love that this app is branching out into banking as well I probably wont do that right away but I may jump in on it later.

Edit: this app is definitely better than doing nothing with your money, but the monthly fee’s can get at you when you have smaller amounts of money, I love the diverse range of investments you can do, but I would like to see lower monthly fee’s , more direct stocks, and finally I would love to see this app branch into the Crypto scene as they start to settle in a become more normalized. Not immediately, but to give it a chance. Honestly I love this app, but I’d like a different way of them making money, kinda like Robinhood. I love all the features this app has like Rounding up, the Retirement plans, retirement plans for your children, the Debit card, ect. But these are the improvements I’d like to see.

Overall, this app is a good app, but it could be great with a few added features. The this app app should offer the option to automatically reinvest dividends in the core account, not just the retire account. Also, it would be extremely convenient and helpful if it were possible to auto-this app $5 a week in one stock, but auto-this app only $5 a month on a separate stock or ETF. Because as of right now it seems one can only auto-this app as long as everything is on the same frequency of investing (I.e. once a month). It would be nice if one could invest in a certain stock once a week, and then invest in a different stock only once a month automatically. Lastly, it would be nice if one could invest in a certain set of stocks or ETFs one week with Autostash and then invest in a separate set of stocks or ETFs the next week with Autostash without having to manually switch out the stocks and/or ETFs you're investing in that week. For example, I'd like to invest only in stocks A, B, C, D, E, and F this Friday, and then invest only in stocks G, H, I, and J next Friday). Anyway, these are just a few features that I think could make Stash really great.

Love Stash. I’m a novice investor and love Stash. I researched several. One I looked at let’s you invest, but you need at least the $$ it takes to buy a single share of a stock. That makes it tough to diversify (spread the risk) unless you’ve got a lot of money. Another invests in multiple companies for you, but you basically choose your risk level, and then your money is invested in their pre-chosen stocks and you just watch what happens. Although you can start with little money invested, it’s hard to learn anything with no control. this app gives you the best of both worlds. For as little as $5, you can purchase a portion of any one of a number of stocks, or a number of ‘grouped’ stock choices. I started with only $10 per week. Didn’t even miss it out of my account. After a year and a half I’m up to $150 per week and loving watching my account grow. I’ve got several individual stocks as well as several ‘group’ investments. If you want to simply, easily and inexpensively learn things about the stock market, this app it the way to do it.

I had been using Stash for about a year. It was great I even had a retirement account and the bank account with them. But it all came to an end when I needed customer service. There had been an issue with a debit this app had made so I called customer service (first and last time) the lady who took my call seemed unprofessional and when I asked her how to close my account her response was just to click Close Account which I responded by asking her if I could find that in the settings section her response “I think so”. What kind of customer service is that? She could not answer any of my questions and didn’t even know basic functions. I sent an email on Monday about instructions and how to close the account. Every day I only got an automated response telling be that due to high volume someone would get back to me shortly. Today is Sunday and still no response but luckily I just googled it and was able to figure it out on my own. Stash is great for a do it yourself just hope you NEVER have to contact customer service or you will be disappointed. Honestly if customer service had been a little better, more informed and just actually provided customer service I wouldn’t have closed my account and would have stayed because I actually enjoyed Stash . Very disappointed

I started using Stash and had relatively good impressions at first. A few weeks in I received an email offering $5 for every $100 deposited in a this app debit card. I proceeded and did an initial $200 deposit on the card. I never received the $10 that was promised as per the promotion. After contacting customer service and providing screenshots, the original email, etc. they finally agreed that it was a mistake on their part and that the money would be added. That was weeks ago and nothing has been added to my account. Furthermore, my emails are now being ignored. I’m not nearly as worried about the $10 as I am about the company in general — I started a Roth IRA and weekly autoStash... probably not a great move trusting big amounts with a company who struggles mightily with straight-forward, easily fixable customer service issues. I’m considering taking the penalty and withdrawing the IRA now before I’m stuck. I’m pretty positive this $10 issue isn’t going to be resolved, and I’m clearly in the right...I only got the debit card bc their promotion offered this cash incentive. Is what it is. But if there’s ever an issue with the thousands I have in their trust, it’s probably going to be a nightmare. Do you DD and be careful with these guys.