You will be able to see and buy all you need for your home decoration, our
monthly lookbooks, check our catalogue, locate your favourite Zara Home shops
and find out a load of suggestions to choose the perfect gift. Decorate, get
inspired, meet the latest home fashion trends and unveil t...
Not very user friendly
I have purchased glasses from the app and it does not give the option of choosing quantities which with glasses is most often the case It also has a maximum amount of glasses I can purchase so I need to go online twice and make two separate purchases as well as paying for two shipments
Disgrace. Zara- fire your app developers asap.
This app should be called the joker. How does any person (app associated) possibly justify their employment when they produce this level of junk? Maybe this app came from a pro bono project by the local preschool with a handful of big dreamers wanting to be app developers when they grow up? Please Don't launch an app without credible developers employed to create and maintain it. Such Cant possibly exist in all of Zara or it's affiliates. How rude for this (Zara)company to heavily promote this trash as an app for the premiere route to shop their home line!? Disrespectfully wasting your customer's time and energy is unacceptable. This app continues to waste my time as I have to write this review to waste someone's time notifying them about the gigantic pile of garbage they have sitting on hands of customers trying to buy product! Yes, Effectively driving them away by the minute. I assume the only possible solution is very obvious to persons remotely pretending to assess or maintain this "app" as it is to everyone else being pull the cord asap and hope a credible hand hits the restart button next time??? Yes, great solution. hello??? Hello Zara? Anyone home? just want to confirm someone is aware the home app is a hot mess? Hello??
AWFUL! impossible to order! Ripoff!
Ordering is impossible. 1)Sale announced to start 8:00 pm EST, which is 6:00 pm MST, my time zone. ALL other retailers, including Zara, allowed me to order at the announced time. Which is fair since I get to order at the same time as shoppers on the EAST Coast. But NOT Zara home!! Web site wouldn’t load, probably due to overload of shoppers. Or was deliberately out of order! Web site FINALLY came up at 7:50! Does no one, not a single executive at Zara Home, understand time zones? 2)Didn’t give me the advertised discount of 30% off entire site! When site finally loaded, it charged the list price for all sale items - and refused to give me the clearly advertised discount of 30% off entire site! What a rip off! Im calling tomorrow to get the promised discount.
Easy & simple
The app was easy to use. It’s my first time using the app and all my order were done without any problem. Thanks for making it easy. Looking forward to receive my delivery now!!
App never worked for as long as I used it
Every tine when I tried adding an item to bag I get some red warning generic error and nothing is added. I thought I didn’t update my app so I did but still the same error! I so want to buy something every time but it NEVER WORKED. I use the Zara app all the time and never had a problem so what’s up with Zara home???? Also something is never in stock is having 20% off tonight. But it keeps saying coming soon and I never get notified. Why put things on sale but they are not in stock?!
Faulty website and terrible customer service
I’ve never had a business so actively try to refuse a sale. Both the app website had so many glitches after repeated attempts to get it fixed and 3 calls to customer service, they wouldn’t even take my order over the phone and simply said sorry, I guess you can’t place the order. Beyond frustrated and shocked at how badly ZaraHome is not interested in business or satisfactory customer service.
Love it, some improvement suggestions
I love Zara Home. My recommendations would be to make bigger sizes for kids Pyjamas, homewear and slippers. As well as having some more interesting glass and table ware collections. I stopped buying them because when things break it is impossible to restock the items. Which is a shame.
You can’t checkout
I tried to checking out and it’s beyond cumbersome. I emailed the support team about registering for a new account because on an IPhone X, you cannot register as an individual. When I click the fields to enter information, the keyboard doesn’t pop up. So they emailed me back basically providing no help and told me it’s fine. I finally hit ‘save’ on the upper right corner and I got validation errors - FINALLY - so I could enter my info to register. I registered and began my checkout only to get stuck AGAIN. After you select shipping and add in you address - nothing happens. There is no button to continue or do anything. So you just go in a loop. YOU GUYS NEED TO HIRE A PROPER UX AND QA PERSON! I can only bet that they are losing sales and customers from this.
Easy to shop but needs a little more organized. You shouldn’t have to type items you’re looking for!! It should be all pajamas for women or kids and like little girl dresses!! Make it easy to find please..
Have been trying to use this app for two days and it freezes and every time I want to edit my cart, gives me an error.
Problem with shipping and billing addresses
The shipping and billing address is not clear on the app and needs to be fixed. I purchased something to send to my brother but the billing address was my home. There was never a clear spot for both. I hope this works out okay but I’m already anticipating a problem.
The App is not easy to navigate accross depts. The descriptions of the merchandise could be better. For example, what is included when description says “pajamas”? Lastly, the pictures of items do not focus on the item instead, appear to feature the model wearing the item. I like the merchandise I have purchased. The items are high in quality and towels wash nicely. I always look forward to your sales! Thanks
Good Shopping experience
I have always liked Zara Home . Good collection and very decent price . Absolute value for money. Way to go !!
I appreciate the messages when products go on sale and we love the designs.
Stylish items for your home
Love me some Zara Home! Stylish items at very affordable prices!
Yes. Zara Home is very safe to use. This is based on our NLP (Natural language processing) analysis of over 5,964 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Zara Home Is 64.8/100.
Yes. Zara Home is a totally legit app. This conclusion was arrived at by running over 5,964 Zara Home User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Zara Home Is 64.8/100.
Zara Home works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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