Lowe's Home Improvement app not working? crashes or has problems?

Lowe's Home Improvement Status


I have a problem with Lowe's Home Improvement

Are you having issues? Select the issue you are having below and provide feedback to Lowe's Home Improvement.



⚠️ Most reported problems ⚠️
Not working
38.5%

Connection
19.3%

Login
19.3%

Something else
12.8%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Lowe's Home Improvement Problems 🔥

- App no longer allows users to login to their account on IOS versions below IOS 13

- Security features not available on older versions

- Unable to save favorites

- App not downloaded on App Store

📋 14 Reported Issues:

B
Byron Starkweather 2024-02-10

The my Lowe's rewards app is not allowing me to add receipts for purchases. It keeps asking for a phone number and responding with "internal service error". I have uninstalled and reinstalled the app multiple times and it still doesn't work.

B
Bill Charleston 2023-06-28

My latest online purchase is not showing up on my lowes app, therefore I can't use the curbside feature to get my items. Order#: 916434389 I am disabled and do not wish to walk in the store so I need this to woek. How to fix it?

K
Kim Blankenship 2023-06-12

I cannot use my Lowes Pro card on app. It tells me that my PO number is incorrect, no matter what I put in it. I can use another credit card but then my delivery charge increases from $20 to $79

B
B Boone 2023-05-03

When I try to sign into my account the screen just blanks out total white

S
Susan Alberts 2023-04-25

i am not able to scan products to obtain a price with the new app. i was able to scan the codes with your old app. i have a samsung android app

D
Debra 2023-02-08

Will not send a verification code to my iPhone 13 max pro. It did last month when I paid my bill but won’t do it now. Says I don’t have an account

M
MD. Seamon 2023-01-08

Cannot d/l app. Says it's not compatible with my Android device

K
Kevin Wolters 2023-01-03

Replaced my phone and now I can't download the app. Google Play says it's not compatible with my phone. I'm running Android 10

R
Ronald Beauchene 2022-12-29

google play store says Lowes app not compatible with my galaxy A13

R
Ronald Beauchene 2022-12-28

Can't install app on my A13

D
Dennis L Burdolski 2022-12-28

On iPhone 14 with iOS 16.2, when I attempt to login is that screen appears momentarily then screen goes white. Deleted and readded the app-same result. I can log into the web version so it is not my account info. I never have the opportunity to enter login name nor password.

R
Raymond Laplante 2022-12-22

When I try to sign into my account the screen just blanks out total white. Deleted ios app and reinstall and the same thing happens again.

M
Michael Quill 2022-07-01

On my new Android 11 tablet, the Lowes App does not appear on the Google Store app. Works fine on my phone, which just got Android 11 update. What gives?

B
Barry Meservier 2022-04-26

I sign in then the app gets hung up on locations, zip and city state entered correctly app says they are invalid, cannot proceed any further?

Showing 1-14 of 14 reported issues:

Have a Problem with Lowe's Home Improvement? Report Issue






  Contact Support

Verified email ✔✔

E-Mail: customercare@lowes.com

Website: 🌍 Visit Lowe's Website

Privacy Policy: https://www.lowes.com/l/privacy-and-security-statement.html

Developer: Lowe's Companies, Inc.




‼️ Outages Happening Right Now

  • Feb 11, 2025, 04:45 PM

    a user from Cleveland, United States reported problems with Lowe's Home Improvement : Crashes

  • Started 29 seconds ago

    InterPals

  • Started 2 minutes ago

    Scribens

  • Started 4 minutes ago

    Seek

  • Started 6 minutes ago

    9Anime

  • Started 6 minutes ago

    Music Player ๏