Are you having issues? Select the issue you are having below and provide feedback to Lowe's Home Improvement.
- App no longer allows users to login to their account on IOS versions below IOS 13
- Security features not available on older versions
- Unable to save favorites
- App not downloaded on App Store
The my Lowe's rewards app is not allowing me to add receipts for purchases. It keeps asking for a phone number and responding with "internal service error". I have uninstalled and reinstalled the app multiple times and it still doesn't work.
My latest online purchase is not showing up on my lowes app, therefore I can't use the curbside feature to get my items. Order#: 916434389 I am disabled and do not wish to walk in the store so I need this to woek. How to fix it?
I cannot use my Lowes Pro card on app. It tells me that my PO number is incorrect, no matter what I put in it. I can use another credit card but then my delivery charge increases from $20 to $79
When I try to sign into my account the screen just blanks out total white
i am not able to scan products to obtain a price with the new app. i was able to scan the codes with your old app. i have a samsung android app
Will not send a verification code to my iPhone 13 max pro. It did last month when I paid my bill but won’t do it now. Says I don’t have an account
Cannot d/l app. Says it's not compatible with my Android device
Replaced my phone and now I can't download the app. Google Play says it's not compatible with my phone. I'm running Android 10
google play store says Lowes app not compatible with my galaxy A13
Can't install app on my A13
On iPhone 14 with iOS 16.2, when I attempt to login is that screen appears momentarily then screen goes white. Deleted and readded the app-same result. I can log into the web version so it is not my account info. I never have the opportunity to enter login name nor password.
When I try to sign into my account the screen just blanks out total white. Deleted ios app and reinstall and the same thing happens again.
On my new Android 11 tablet, the Lowes App does not appear on the Google Store app. Works fine on my phone, which just got Android 11 update. What gives?
I sign in then the app gets hung up on locations, zip and city state entered correctly app says they are invalid, cannot proceed any further?
Complete guide to troubleshoot Lowe's Home Improvement app on iOS and Android devices. Solve all Lowe's Home Improvement app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lowe's Companies, Inc., developers of Lowe's Home Improvement.
Plus, set your preferred store to get inventory, product locations and pricing*. *Remember to allow location services to get the most accurate information available. Find the store that’s nearest to you along with the phone number, address, directions and drive time estimates. Plus, toggle with a switch to shop only at your preferred Lowe’s store. Tap the heart on any product page, scan a barcode, or type notes to add to your list—no sign in required. When it’s ready, check in to let the store know you’re on the way so they can have your order waiting. See aisle and shelf information right on the list page—so you know where to go in store. Check the weekly ad for deals at your preferred store. Using your phone’s camera, scan the room and drop the product in your space to see it to scale. Simply sign in with your Pro account and get access to all the Lowe’s for Pros features that make running your business easier. Whether you’re a Pro or have a DIY project on your mind, our app lets you search and shop thousands of products— anytime, on the go. Create a Quick List to keep projects organized. Track your pickup order in real time on the home screen. Get messages with special coupons, deals and exclusive promotions sent right to you. See a product in your space before you buy, with augmented reality. Read what other users are saying about appliances, tools, home décor and beyond! Keep track of pending and completed orders all in one place.