Ashley app not working? crashes or has problems?

Ashley Status

Published by Ashley Furniture Industries on 2023-12-22

VIEW ASHLEY FURNITURE IN YOUR HOME WITH AUGMENTED REALITY The Ashley HomeStore
app features a streamlined shopping experience along with Augmented Reality (AR)
that allows you to view select Ashley Furniture items in your own home. You’ll
also be able to search, browse and shop thousands of home decor, bedding,
mattresses, mattress in a box, outdoor, living room, bedroom, home office, media
storage, dining, kids furniture, l.

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Common dislikes about Ashley app

- Filter has Number of drawers instead of vanity lights

- White space on iPhone screen is wasted

- Itty-bitty pictures used for the products

- Delivery date of June 5 with money already taken out of account before delivery is confirmed

Have a Problem with Ashley? Report Issue

Common Ashley Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ashley app on iOS and Android devices. Solve all Ashley app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ashley iPhone Issues and Solutions

Ashley iOS app crashes, not working, errors
Ashley iOS app network issues
Ashley on iOS has black/white screen

Ashley Android App Issues and Solutions

Ashley has errors/crashing/not working
Ashley server network connectivity issues
Ashley has black screen

Ashley iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ashley app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ashley app crashes or not working on Iphone (iOS):

Close and restart the Ashley app on iPhone
Update Ashley app to the Latest Version for iOS
Uninstall and reinstall Ashley iPhone app
Update your iPhone to the latest iOS version

Fix Ashley on iPhone unable to connect to server/internet connection issues::

To resolve Ashley network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ashley black/white screen (blank screen) on iPhone:

Follow the Ashley iOS app troubleshooting guide Here →

Ashley Android App Issues and Solutions

Fix Ashley not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ashley app issues:

Force Stop the Ashley App
1. On android, goto "Settings" » click Ashley app. » click "Force Stop".

Update Ashley to the latest version on PlayStore

Clear Ashley App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ashley app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ashley.

Fix Ashley unable to contact server/ Ashley internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ashley » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ashley » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ashley on android.

Solve Ashley black/white screens issue on Android:

Follow the Ashley android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ashley Furniture Industries, developers of Ashley.

54.55% Contact Match

Developer: Ashley Furniture Industries

E-Mail: [email protected]

Website: Visit Ashley Website

80% Contact Match

Developer: Ashley Furniture Industries

E-Mail: [email protected]

Website: Visit Ashley Furniture Industries Website

About this app

You’ll also be able to search, browse and shop thousands of home decor, bedding, mattresses, mattress in a box, outdoor, living room, bedroom, home office, media storage, dining, kids furniture, lighting, wall accents, and much more. this app HomeStore offers convenience and flexibility when ordering and purchasing items for your home. With this app In-Home delivery, you choose the day you would like to have your items delivered and we’ll take care of the rest. this app will place this app In-Home Delivered items in room of choice, assemble, setup, and will remove all packing material so you spend more time enjoying your new purchase. The this app HomeStore app features a streamlined shopping experience along with Augmented Reality (AR) that allows you to view select this app Furniture items in your own home. Depending upon size and weight, your products will be delivered by this app In-Home Delivery or FREE UPS Shipping. The interactive map shows where your this app Delivery Truck is located along with your delivery window (not currently available in all markets). In select markets, we offer real time delivery tracking. Get directions, store phone number, hours of operation, and more. this app offers friendly consumer financing. Find the closest this app HomeStore by using our store locator. Apply online or visit an this app HomeStore to view finance options available to your local HomeStore.