SemaConnect Status

Last Updated on 2022-10-14 by SemaConnect Inc.

I have a problem with SemaConnect

Are you having issues? Select the issue you are having below and provide feedback to SemaConnect.

⚠️ Fix Now in One Click

User reports:
No current problems

- Stations take too long to get fixed or replaced when broken.

- Credit card hold is annoying and NFC function does not work properly.

- App does not work as advertised and needs to put a card in Apple Wallet for convenience.

- App causes many issues and chargers rarely get used.

- App never shows confirmation on whether the car is actually charging.

- Company overcharges and under delivers.

- App is buggy and requires CC information before giving a quote.

- SemaConnect stations break frequently and need to be reset manually.

- App redesign does not help with charging.

- App is too complicated to use and requires a charged phone and phone service every time.

- App requires daily card updates and charges even when the station comes up as free.

- Station is not listed on the map and needs to be typed in manually every time.

Common SemaConnect Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve SemaConnect network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the SemaConnect App
1. On android, goto Settings » SemaConnect » click [Force Stop]

Clear SemaConnect App Cache and Data:
1. On android, goto Settings » Apps » SemaConnect » Storage » click [Clear Data] option. This clears both data and cache.
2. restart SemaConnect.

On android, goto Settings » Apps or Manage Apps tab.
Click SemaConnect » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto SemaConnect » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch SemaConnect